I would give them a 0 if I could. Employees at this company are extremely irresponsible and cruel. I would not trust them to do anything. My husband and I were in a private vehicle dumping items when Chris from Empire jumped in front of us with his dump truck, extremely angered that we had gotten in front of him in line. We were not familiar with the dump and there is no signs saying anything about a line. We specifically went far to the left side to get out of the way of the big trucks of which there were only 3. I had gotten out of my vehicle and was bending over to pick up metal pieces so we wouldn't run over them when I realized that Chris was about to hit me with his truck. If I had not jumped out of the way, he would have and when I told him this, his reply was, I saw you and he then yelled that we shouldn't have jumped in front of him in the line. I told him all he had to do was apologize for nearly running me over purposefully but instead, he let his other buddy Frank, working for the same company, know that he was mad so Frank then drove his dump truck as close to our vehicle as he could then got out and started intimidating us with staring us down and giving us angry looks to provoke us which we ignored. His dump truck was so close that he had to move it to unload it. After calling the office manager, Jeff and explaining what happened, I was assured that this would be handled. Instead, Jeff never let me know anything. What Chris and Frank did (I got their names from the company as I was able to provide the license plate numbers) was to use their dump trucks against us in a threatening manner which I found to be very frightening and irresponsible from a large company such as this. They have all proved that if you anger them, they will retaliate in an aggressive manner with their massive dump trucks. All they had to do was explain that there is a policy of getting in line which there is no sign or direction to do so and nothing said about a line when you check in. read more