I am in the process of a helping my mom, living in Reno, to assisted living closer to us. I called Got Junk, and within 1 hour, Melissa and Nathan showed up and gave a very reasonable price to remove 20 years of "junk". They couldn't have been more personable, and easy to work with. They even swept up after. I am very pleased with the job they did. Thank you, Melissa and Nathan! Great job! read more

Made an appointment for an estimate a week ago and they were suppose to arrive today between 12-2PM. Not a phone call or text of them running behind or not being able to make it. After reading some of the other reviews sounds like this is normal for them. Ended up finding an amazing local couple that does junk removal and showed up within an hour for an estimate and were way cheaper than what I'm sure I would have been quoted by these guys. Don't waste your time support another company if you can. read more

The two gentlemen that came to give me an estimate were very respectful. However, they are extremely over priced. Wanted to charge $150 to take a mattress and box spring. Maybe try another place next time I need something donated. read more

We had Riley and Jimmy show up today to give us a quote for removing our leftover construction debris. Both were professional, friendly, thorough, and considerate. After some discussion Riley and his manager worked a great deal for us. They arranged to pick up same day! They took away our roofing material and demolished deck. The winter had really taken its toll on our home and property . My husband was just exhausted from doing everything himself. We needed help. I'm so happy we contacted the Got Junk Reno team. We're so appreciative and will keep them in mind when we have needs for this service in the future. read more

1-800-GOT-JUNK? Reno - Deck debris - Junk Removal & Hauling Near Me

Very quick turn around after requesting service for junk removal service. Jonathan was very pleasant and communicative. He was able to answer all of our questions and put things into perspective. Fair pricing and amazing work. Jonathan went out of his way to make sure we received the best service possible. Highly recommend. read more

Great service! Was able to get ahold of someone the first time I called. Had to evict a couple nightmare tenants and they never came back for their belongings. I couldn't move everything to a junkyard without it costing more than to have 1-800-GOT-JUNK? Reno come got it. I was appalled and impressed they took away 2 truck loads of junk from my front yard (yes, you have to have the junk outside ready for them). Professional and friendly. read more

Got Junk Driver quoted hours of operation. 04:30am PST to 10pm PST. 1. Negative one, plus one. I respect Got Junk as a professional company. This is my experience with Got Junk, Reno Nevada, 4855 Joule St, Reno, NV 89502, United States. The driver, who filed the receipt, looses a point for Chronic Halitosis and rushed customer service that caused property damage to my building hallway, yet, by sheer coincidence, the HOA repaired the hallway from a new security camera installation ( no cable hooked up, 09/25/2025 ), as I cannot prove this with a picture, the Got Junk truck driver stated, he had three years experience. His co-worker, who accompanied him, with my concerns, and noticeable professionalism, receives the point back as he brought the following situations without my voice. He should be promoted and obtain a raise in pay. 09/11/2025. 10 out of 10. 2. Negative three points for rushing the moving job. Got Junk has minimal public safety, and push to remove items from my residence with zero consideration of other local residence and safety. The driver was going to leave my dresser that had nails sticking out of one piece, unattended, in my parking lot. I, at least was smart enough to demand he place it in the truck while I return with my payment for the last item. The driver, said, I was over concerned. I won that argument. Got Junk provided faulty equipment with a broken furniture dolly, the safety strap was broken, and not replaced. No tape to secure dresser's drawers from falling out. Negative three points, as the driver used it anyway with a clear attitude against me. 7 out of 10 3. Negative three points. The driver of the truck would not let the helper/passenger of the truck intervene at the customer site, at no level, even when the passenger made an honest effort to suggest to slow down while moving furniture. Rushing a job, they were a half hour early to my residence, and my full cooperation of a clear path to move and safely take the time to remove a dresser and massage chair. Not sure why a power cord was an extra charge, attached to the chair. 4 out of 10 4. Negative one point. The driver, not the passenger, of the Got Junk Truck, located next the Reno International airport, clearly told me the original quote was ignorant based off the customer service ran out of Canada. Max, of Canada, confirmed on 09/11/2025, that they are based out of Canada. The Got Junk website clearly shows a local area code, yet still connects you to, CANADA!!!!! How can they honestly quote a customer site from another country? 3 out of 10 5. Negative point. The driver, again, from Got Junk, threatened me with leaving my premises based off of a $393 quote and told me to go to a local Reno competitor for a match quote for a bigger discount. ( Two guys and a Truck, located down the street from the Got Junk location ). I stayed with Got Junk and paid the $393 price and also ignored the driver who clearly stated, he wanted a money tip. I gave him and his coworker, $10% on top of, two orange Franta Sodas for their efforts, which I drank one too before I gave it to them. The driver took both sodas and did not give it to his coworker and placed it in the cab of the Got Junk truck. Odd! I paid the driver, who happily told me, he did not raise the price after the initial quote, $393 and to give him a TEN, for a rating. They left as the truck was filled 75% with other customers junk and mine. I called, Reno, Two Guys And A Truck, without explanation, ten minutes later, and they quoted as a guarantee, $245, and next day service, that would have saved me $127. Now, the Got Junk driver warned me to get other ( horrible breath, just wanted him to leave ) quotes as he mentioned, and would match it. OK. Good advice. Why would Got Junk, the business, not have competitive pricing for local customers instead of a customer having to do more work to remove junk. This write up will be placed on social media, warning locals of bad business practices of price manipulation for no apparent reason. This sucks. I now have to fear, in my local community my safety and personal life when this situation gets brought to the attention of the aggressive and manipulated, Got Junk driver. Wow! 3 out of 10. That is my story, on 9/11/2025, and I am sticking to it. Signed, Ron Duck read more

Very communicative. Anthony and Miguel were the ones to help me. They stayed within my budget and explained how their pricing works very well. They even did a simple cleaned up after. read more

Daniel and Ruben came to help us with a speedy move out and were absolutely incredible!! Strong and kind and helped with everything we needed assistance with. Thank you Ruben and Daniel for all your help read more

They said they would give a quote but showed up and charged my father TWICE what other junk removal companies said they would charge. On the other hand, they did so up, which the other companies didn't. Still, I upset that they moved stuff THEN told him how much it would be. It feels like a substandard move for what is a nationwide company. read more

Mike and Christian came out to help me remove two large sofas, a bedframe, a mattress and a box spring. They arrived ahead of schedule, same day I called and on very short notice. It was their 8th stop of the day. Both gentleman couldn't have worker harder and couldn't have been nicer. Furthermore, they were extremely accommodating and quick. I highly recommend working with this company and you'll be even luckier, if you get Mike and Christian there to help you out. Donald III read more

I scheduled them to come out, on a Saturday between 10a- 12p. Heard from them at 4:15p to say they would be here on an hour! When I told them we were expecting them earlier they pretended not to know, so I rescheduled for the following weekend. We were scheduled for between 4p- 6p. The day before, we called and the office said we weren't on the schedule and they hung up! We then received an email stating we were scheduled for the next day between 8-10am. Then they NEVER showed up or called- at all!! Never use them!! They have the worst customer service ever!! read more

I had a small pile of various items and a couple of donated couches sitting around. Rather than make the trip to the dump, Daniel came out gave me a quick estimate and took care of it from there. Fast, easy and hassle free. Great people skills as well. Would highly recommend using their services. read more

The team of Ant and Jacob showed up early and cheerfully loaded some ugly, heavy things and took them away. Although it was the end of a hot and - going by the amount of stuff in their truck - busy day, they were fast and efficient. read more

1-800-GOT-JUNK? Reno - Junk Removal & Hauling Near Me

Henrry, Spencer, and Chris went over and beyond expectations with removals on Sunday. We love you guys! Always on time, always a great service and price read more

1-800-GOT-JUNK? Reno - Removing from my rental truck to 1800 Got Junk truck. - Junk Removal & Hauling Near Me

Robert and Thomas were more than courteous and ambitious. They arrived on time with good attitudes and helped us take care of a bunch of stuff I wanted to get rid of that would've been impossible for me to try to dispose of. This is the 5th time we've used this company and I wouldn't use anyone else. Our family is very thankful for your service! read more

I don't normally review but I just had to! I wasn't wanting to pay for someone to remove my junk but after weeks of moving and their amazing service I decided to just do it. I am very glad I did! I talked to like 3 different people to make my appointment, confirm and then pick up the trash and I'm horrible with names but they were all so great! Legit the nicest people ever. read more

I needed to make room for some new furniture, and I need to get rid of a bunch of junk left behind by the previous homeowners. The men who came were extremely professional and friendly. They worked around my crazy dogs and kept me updated on each step in the process. Highly recommend! read more

When I found myself in a situation at work where new furniture is being delivered on Monday morning and the charity that came to pick up wouldn't take any wood furniture I googled and did an online appointment with 1-800-GOT-JUNK. Wow...was I impressed. I submitted the appointment request at approximately 9am, I received a friendly call within 10 minutes inquiring about the details of the furniture I had. They also explained to me that they have means for donating the items so they don't just end up in the landfill. He confirmed that I wanted the items picked up asap and I was thrilled that they could be out before lunch. Jake and James stopped in and I showed them the furniture and they told me that it would be a full truckload - we had some big heavy bookcases. We agreed on the price and they got to work. They were quick, efficient and friendly. I would highly recommend! read more

The guy that showed was great, but was by himself. We had a big heavy couch and I had to help him load it in the truck. For the high prices you charge, you could have showed up properly staffed. It makes your company look cheap and not fair to it's employees. read more

I called late Saturday afternoon to get the last item in my POD hauled away. Brandon and Clayton showed up with big warm smiles and quickly hauled away a treadmill for me. I appreciate the efficiency and response time. They called to tell me when they'd be there and then made quick work of this job. read more

1-800-GOT-JUNK "Reno's Location" Now when I was looking to get rid of some stuff and with a recovering injury I didnt wanna hurt myself while moving some appliances so after a discussion with my wife we called 1800 gotjunk! Now I did my homework while looking for the cheapest or the more experienced and friendly staff, so after numerous phone calls I reached out to this company and the lady on the phone was very professional and kind, explained everything from the process, what they do or try to do with items taken from people homes an I was asking a few questions an with a peace of mind request she set up an appointment for them to come out an assessment the job so after a few days they showed up Kyle and Tyler showed up an was ready to haul whatever we were looking to get rid of but before they did anything they told us the same thing that the lady on the phone told me, also after asking what we would like to get rid of they told a price (Cool thing if you don't like the price they quote you, you can simply say "No .thank you" and they will leave and you pay nothing) as others will charge you no matter what but after going over what I wanted gone they agreed to things as we did and then they backed up right near the door, I mean why not make it simple for folks helping you out. So after backing up to my door and about 15min later these guys were finished and we had a lot more room as we were preparing to remodel our home, now if your asking me would I use this company again? Is the price right? Would I recommend them. Now the price is based on volume, which is all in writing and the associate should have a piece of paper, they also offer to use square to take payments via credit cards. Yes! I'd call them again as well as calling them back for more business and recommending them to fellow coworkers and family. read more

1-800-GOT-JUNK? Reno - 1-800-GOT-JUNK - Junk Removal & Hauling Near Me

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Excellent service! Helpful and friendly employees. Melissa and Josh N are AWESOME!! Thank you so, so much! read more

Perfect help for moving!! We had a bunch of items left from our move and they came out and picked them all up, and even swept the area when they were finished! We would recommend them to anyone moving our even cleaning out their garage or home! Super nice and professional! read more

Brian did a great job! He was very nice and so helpful! If you're looking for anything needed 1 800 junk is definitely recommended!

James Powell showed up on time and removed what I needed taken away . He was very courteous and did a great job. Jeff read more

SENIORS - DO NOT EVERY USE THIS BUSINESS - they charge by the "PIECE". I called them and when they arrived, I showed them 3 items to be removed. Once my items were loaded - I was told it was $250. HUH? Unbelievable. Also, they DID NOT OFFER discounts for seniors or Veterans. Don't be fooled by their ads. I complained to the owner who to this date, has NOT gotten back to me. Elderly, crazygrandma in Virginia City, NV. read more

Carlos and Riley are very courteous and got the job done quick. It was the same level of service we received from Kristian and his helper the week before. I would definitely recommend this company for their services. All of the employees are hardworking and and enjoyable. You can't go wrong in hiring this company. read more

I would HIGHLY recommend 1-800-GOT-JUNK in Reno, NV! I called to schedule and all of my questions were answered and I was scheduled right away. Thomas and James took A LOT of gravel and rocks from my backyard. They completed the job in a timely manner and were open in communication throughout the whole process. They exceeded my expectations. Thomas and James were friendly, professional, and extremely hard-working. A big thank you to them! read more

What an excellent service! I have been readying my mom's home for sale, and had lot's of big, heavy, junk. They got it done quickly and with such great attitudes. Daniel & Cody are amazing workers! read more

It's possible the gotjunk location I was referred to online was not Reno's. If that is the case know that another franchise (not sure if gotjunk is franchise operated) has seriously messed with the reputation of gotjunk. If you have a location for who would service Zip code 89451 I will be glad to update this review and place it where it belongs. Thank you for reaching out. read more

1-800-GOT-JUNK? Reno - Got junk appt confirmation. - Junk Removal & Hauling Near Me

I needed a twin bed set removed and called them to get a quote and the logistics for removal. Received a quote and set a date and time. The two men arrived early and they asked me if I knew the terms. I told them I was quoted around $150 for the twin set. I was told that the minimum charge was $188 and there was another $100 charge because they couldn't take it to the dump that day (it was Sunday) and it was designated "hazardous" as it had a slight bed bug infestation. This wasn't quoted to me over the phone. My hands were tied as I needed the bed set gone so I could clean the space for the delivery of a new set the next day. Soooo, I ended up paying S288 for a quote of $150. read more

Garbage removal ain't cheap. I was very satisfied with GOT JUNK RENO. They showed up on time and were very professional.Thomas & Brian did a great job. read more

I would highly recommend 1800 got junk Reno for your disposal needs. Kristian and Ruben worked efficiently to remove excess after my recent move. They were friendly and even swept up after doing the heavy lifting. Give them a call and get rid of that stuff! read more

I'm a self-sufficient mom who prides myself on handling all things on my own. However, I kept seeing the commercials and they made it seem too good to be true. I scheduled a pick up at 9:30am and Seth called to schedule the appointment about 15 minutes later. Seth showed up on time, and took care of the bulky items that I needed gone. It sounds corny, but they did exactly what their commercials promised. I pointed and Seth made my junk disappear. Saved me a lot of time trying to find a truck and a family member to help me get red of things. Loved it and would recommend to everyone. read more

Such a dream! They just left my house and we're so friendly, professional and even took a lot of other stuff I found while they were loading my old fridge. the price is very reasonable for the time and gas savings not to mention saving future back problems. I'll definitely be calling again!! read more

Haemish, Brent and Michael were fantastic! Haemish and Brent came over I showed them the project at hand and they got started and worked until it was too dark to see! I legit had to tell them it was okay to finish another day! They are seriously fantastic! Michael came back two days later to finish up and I am more than pleased with the service! read more

Hands down amazing and can't praise this company enough. Scheduling the appointment through the website was easy and not a hassle. Then the communication we received was above and beyond from starting with a call from Henry first thing in the morning giving us a heads up what to expect and when, followed by the communication from the crew picking up our junk. Absolutely top notch service. It blew me away to know that customer service we received from our appointment still exists. They honored and did everything they said they would, no gimmicks, just honesty. The crew who picked up our junk (Kristian and I believe Robert) were hard workers and very friendly! When they called to tell us they were on their way they even offered to pick up coffee or anything to get our morning started. Very pleased and highly recommend this company. Well worth the price which we also believed was completely fair. read more

We are incredibly happy with the work that Jonathon and Josh provided. They were very friendly, focused and professional. They went above and beyond. They were on time and carefully packed the truck which brought the final price under the original quote. They left the garage swept and clean. We will most definitely use their services again. What a fantastic experience. read more

If I could give a ten vs 5 I would. Jake and Justin were both professional and delivered top rate service to our home in Incline Village. They both delivered quality work and left each area clean after taking out cupboards and built ins. We were amazed at their speed and positivity. They came with a can do attitude! Thank you Jake and Justin! We are grateful for all that you both delivered with quality and care! read more