Best experience fitting new plug ski boots ever!…read more Moment ski boot-fitting shop has ability to perform all types of high-level custom work like footbeds, punches, grinding, lateral and fore/aft alignment, and even calf width and forward lean modifications. During the assessment process I was actually able to describe my technique improvement goals to Reid and he translated them to modifications that needed to be done to my boots. There was absolutely no marketing hype, just very personalized recommendations based on deep technical understanding of different skiing techniques. Highly recommend, especially for racers, ski instructors, and other people looking for continuous improvement.

I was here for the "exclusive" locals sale last Saturday and came away with a pair of demo…read moreDeathwish Skis at $399. I wanted made in the USA skis in general, and local ones in particular. I also added a pair of Solomon bindings (20% off), with a future discounted boot purchase somewhere on the horizon. When that's done, I'll bring them all back for Moment staff to mount the bindings and adjust the settings. That part and how they ski for me next season may be the subject of a future update. Last season was my first in over 25 years. I enjoyed myself enough at Heavenly (the Boulder parking lot is 20 minutes from my house in Genoa) that I figured that I could financially do better with my own equipment rather than rentals. Of course, I lot has changed equipment-wise in all that time, and I appreciated the friendly and patient Moment staff giving me concise sizing and model advice that I could use and trust immediately. When I arrived just before 10 AM, there was already a line into the demo tent, including folks who were here a lot earlier. After maybe a 20 minute wait, I arrived with previously obtained model and size information (via email and inside) written down. The guy helping me had a couple options, and after weighing the features, I made my choice. As a Senior Intermediate skier (think groomed blue), I'm sure I was outclassed by many of the downhillers here, but Moment staff quickly put me at ease. The background music, plus free foot longs, chips, and sparking water was a nice bonus.

Great Customer Service and Care from the Team. Came in to…read morefigure out how my tire got flat after just getting it filled a few days prior and I couldn't find an issue with my tire so I decided to get it filled again with air. They found the leak and replaced the lining free of charge! Im extremely grateful for the assistance today since this is my only form of transportation to work following an accident that totaled my car. Thank you , Sierra Cyclesmith

So I went a couple weeks ago had to get a new tube for my son's tire . Was greeted immediately as I…read morewalked in and Carli helped with my tire needs. Was able to get a tube and air all done within 15mins. Also I have a bike that I need to bring in and had a question on pricing to do maintenance and she was able to explain and show me my different options . I will soon be bringing my bike in for tuning and maintenance. . Very nice store tons of bikes and gear too . Great shop . Will be back Enjoy !!!!

Rich tackles problems and creates fixes, when you have exhausted your own efforts at repair. And…read morehe accomplishes it multiple times faster than you could possibly do it.

Went here for a bike fit for my new gravel bike, and walked out with a new model for pedaling -…read morewhich kinda shocked me because I raced at a pretty high level and have been riding pretty seriously for 50 years. But old dogs can be taught new tricks. Deep knowledge, excellent equipment, care, and enthusiasm. What else can you ask from a bike shop?

My son really likes here, so I became a member of this museum. I can bring him back anytime. He…read moreespecially loves Truckee Connects area, he spend time for an hour easily. Also, we can bring a lunch and eat there, because there has microwave. It's so helpful. The staff are so kind. If you have some questions, you can ask them, and they'll teach you kindly!

This is a really well done children's museum. The water exhibit featuring sensory play and…read moreeducation about the water cycle of the Sierra Nevadas, lakes, river and system of dams was awesome. My boys loved the space exhibit and the builder workshop, the project that day was building flower boxes out of wood. Kids could use real tools and fill them with soil to take home.

Looooved the time we had here! Thank you Leta for being an incredible host! She really made the…read moreexperience fun for us and told the background story in such a way that our group really enjoyed. This was our our first time in Brainy Actz, but it won't be our last. We enjoyed our time first escape room so much we went back for another immediately. The rooms were challenging, but fun. Will have to return for their third escape room. THANKS Leta! They also have rage rooms, card/axe throwing and various other activities.

The good was the staff was friendly and was flexible to our needs. I really appreciate that. The…read morebad was that the place was really dirty, and a lot of falling apart items. The bathroom was super filthy and toilet paper everywhere. The staff was siting at the office the whole time and no effort to even attempt to clean up. I felt unsafe sending the kids to that bathroom. I hope they use this feedback and improve the cleanliness, because the kids had fun and I would love to come back if they keep the place more safe for the kiddos to use.

I just wanted to take a moment to share my deepest gratitude for the incredible experience you gave…read moreme on my 49th birthday (booked 7/13/2025). From start to finish, it was exceptional -- and it's all thanks to your amazing team and the extra touches that made the day so special. Emma and Jane deserve a huge shout-out for their outstanding customer service. Their kindness, enthusiasm, and genuine excitement added so much joy to my first-ever clear kayaking adventure. They made me feel comfortable and cared for every step of the way, turning what could have been just another outing into an unforgettable 49th memory. Emma not only climbed rocks to ensure my photo was one of a kind she treated us (my friend Candace & I) like she'd known us for years! You can't fake you love what you do for work- Emma lovesssss rock climbing and nature - and you WILL feel that from her And now to Jane, who highly encouraged my cowboy boot photo shoot!! What a perfect, unexpected bonus! It brought so many laughs and made my birthday feel uniquely me. The combination of gliding through the water in a clear kayak and capturing that moment with a fun, creative twist is something I'll cherish forever. Thank you for doing what you do -- for creating not just a service, but an experience that celebrates people and makes them feel special. You truly made my birthday one I'll never forget, and I'm already looking forward to my next adventure with you. P.S- I still feel Kayak/Paddle-board speed dating, is something you need to look into adding! With heartfelt appreciation, Amber (#sacramento) Also, say hello to Enrique (the famous soccer player)!

We were quoted and paid for two adult e-bikes at $65 each. I signed the waiver and paid in full…read morebefore we started our ride. Five hours later, I was charged an additional $25 for a "child seat"--which I did not rent or use. We specifically asked about pricing for the Rad bike when we arrived, so this charge makes no sense. The same thing happened to two of my friends--they were charged an additional $75 and $50 hours later, also labeled as "child seats." When one of them called to ask about the charge, she was dismissed and told, "you're not that special," . Collectively, we spent nearly $500 that day, only to be hit with unexpected charges that were never disclosed or agreed to. To make matters worse, I am a returning customer. We rented bikes here last summer, and I've brought several visiting families here as well. We own a home in Incline and visit multiple times a year. I mentioned we were from San Diego--perhaps they assumed we were just tourists and wouldn't return. We've all filed chargebacks, and unfortunately, you've lost our future business. This experience was extremely disappointing.

My family was in Reno for an event, and decided to go axe throwing the night before we leave and it…read morewas just so much fun. The staff was friendly and it had a great atmosphere! Would definitely recommend booking on line to avoid any wait times as there were quite a crowd.

Stopped in on a whim! Reno Axe was overall a cool place to visit. The staff were very friendly and…read moreinformative. The drinks were great and the pretzel bites were decent. If you need a place to hang out I would recommend stopping by Reno Axe.

Not all the staff is aware, but they always have what I need. And what I need regularly is not…read moresomething most places carry.

Excellent experience. Randy' expertise and attention made a huge difference to my peloton set up…read more Comfortable efficient and perfectly tailored to me! Randy was amazing to work with and I truly appreciate his skill and care. Highly recommend to anyone looking for expert cycling advice and fitting! Thank you!