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    Empire Today

    1.7 (84 reviews)
    Open Open 24 hours

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    Services - Empire Today

    Carpet binding

    Carpet installation

    Carpet removal

    4 More Services

    Carpet repair

    Carpet restoration

    Floor installation

    Floor repair

    Empire Today Photos

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    Business card of empire today fraud salesmen. Don't even call These people
    James M.

    Owner called me after misunderstanding with Estimator/ salesperson Called on me in my home. Updating my review here. Please check all your options out before letting anyone into your home.

    Seam in middle of my livingroom. Looks like a first grader did it!
    Connie B.

    On the day of the carpet installation, the installer came in and moved all the furniture all over the place barricaded all my rooms even my bathrooms. He then rolled the carpet out in the parking lot and saw that he didn't have enough carpet, it was damaged and he couldn't start the job. So he told me he'd be back the next day but in the meantime I had no access to my bedrooms or bathrooms. He didn't care and neither did they! Finally the day comes he's going to install the carpet. He did not use the padding that I ordered --I needed water resistant padding and he put in something else- the cheap padding. Then he actually laid the carpet in place and never kicked it so it was tight. There was no kicking at all. He couldn't finish off the edge by my tile and left it lower than my tile. I called Empire and they had to send somebody else out to finish the edge of the carpet by the tile. I've had the carpet two years now. It is already showing wear and there's only one person living here. The seam looks defective and I called them and got numerous ticket numbers and nobody ever called me back. Finally someone called me back just recently and told me it's a little late for them to do anything. If I wanted someone to come and look at the carpet I have to pay them $75 to walk in the door. So much for carpeting that had a warranty for 15 years. That means nothing. They also put down laminate flooring in the guestroom and luxury vinyl tile planking in the bathrooms. I noticed one of the planks in the bathroom was moving. I called them about that and they said they don't guarantee the installation. They could come for $75 and replace the plank that's loose but I would have to pay for the installation. So their warranties mean nothing. Their service sucks. They keep forgetting to call you after they give you ticket numbers and it goes on and on and nothing gets done. There is one other thing they did. I paid for 5 inch wood moldings in the bathrooms and the guestroom that they did with the laminate. I was on vacation and had not used the bathroom for three weeks because I was away. I noticed a stain on the wood molding, like a water stain. That's not possible if it's wood unless the room was submerged in water and it was not. My handyman removed the piece of molding that was supposed to be 5 inch wood base molding and saw that it was corkboard backing. Who installs that crap in a bathroom? That's not what I paid for or what I ordered. That means they installed this fiberboard fake molding and that's why it had a stain. I called them and they said that's what they installed --they never install real wood base molding. I said no one told me that --I ordered wood base molding. They told me that they would replace it But I would have to buy the wood molding myself. I actually did that because I didn't want that crap in my rooms that they put there. So they sent an installer and he installed the real wood molding and removed the pressboard crap that they put in. So I would not recommend this company to anyone. I spent over $8000 and had problems with everything they installed. Who installs the carpet without kicking it to make sure it's tight? My brother-in-law had a carpeting business so I'm very familiar with how things are installed. If he was still alive he would've done the carpet for me. They think because you're a woman living alone that they can take advantage. And one of their salesman was very creepy. I didn't want him back in my house again. The other one was a gentleman. Do not use Empire carpet-- they're a rip off and they have shoddy installation and fake base molding. It's funny when I go into a doctors office and I see that molding --it has a particular look, I can tell that it's the shoddy fiberboard molding. I wonder if those people know what was installed. It was definitely not wood. Empire is a company of scammers. They also never give you a price per square yard or square foot. They just do something in their head and give you a price on a piece of paper write it out. I understand they have countless samples to show you but the representatives only bring in like four or five things to look at. I had no idea that they would be able to match my hallway porcelain planking. Unprofessional company! If I could give them 1/2 star, I would!! Horrible company!

    This is an example of what their work looks like

    Do not hire them unless you want the edges of your floor to look like this and don't finance because the bank will take your money, not help you and sine Empire has been paid they have no incentive to help. Shame on Empire and shame on Wells Fargo

    Collection: South Gate Color: Hickory Shadow w/ Installed White Quarter Round Moulding
    Scott W.

    We just had our floors installed this week and were extremely happy with the entire process. Our Sales Rep. Allan, was great and they beat everyone's price with flooring and installation. Freddy and the install Team did a great job! Installed basically our entire house in one day and the floors look amazing! We are very pleased and would recommend this company where we live.

    To avoid the cost of a transition strip ($10) installers chalked the gap between carpet and new tile floor

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    Page 3 of 3

    Ask the Community - Empire Today

    Review Highlights - Empire Today

    You can't go wrong with Joe Klein the salesman and my installation team from Guatemala...

    Mentioned in 2 reviews

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    Isaias Flooring - Shower acomplished

    Isaias Flooring

    (16 reviews)

    I have used them for a couple of houses over the years including a complete renovation. The…read morerenovated house went from a 0 to a 10 on the quality scale. They do amazing work. Giovanny takes great care in his work and will make sure it's exactly how you want it. His wife Janet takes care of all the business stuff and also makes sure everything is correct and fair. They make a great team. I will not use anyone else and would absolutely recommend them. They are wonderful people. Very honest and very fair. I could not have asked for a better company to do my work. Thank you Giovanny and Janet!

    I planned on getting carpet installed for free from a big box store but realized "free" wasn't…read moreactually free at all. I stumbled upon Isaias while looking for a carpet installer and am so glad I did. I called to set up an appointment for a measurement on a time crunch. Janet had me text her my information and she replied back in a few hours with her availability. I was thrilled that someone could make in the evening on a weekday! Omar came out as scheduled and Janet had my measurement/quote for labor the next day. The price was more than fair. Again, Janet came through with a convenient date/time. Omar picked up my materials from a local flooring business on my behalf, arrived on time and did an amazing job. Loved his choice in music too! I would recommend Isaias to anyone looking for flooring installation in the Orlando area.

    Empire Today - carpetinstallation - Updated May 2026

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