SCAM CONSUMER BEWARE!
I recently had a deeply troubling experience with Empire. They were hired, by my landlord, to address a pest issue inside my home, but instead of using the appropriate indoor pesticides, they used outdoor pesticides inside. They left AN ENTIRE CONTAINER OF OUTDOOR PESTICIDES ****OPEN**** on my kitchen floor.
Since then, my family and I have become sick from exposure to these chemicals. When I contacted the company to address the issue, they were completely uncooperative and refused to take any responsibility or offer a solution. Even after I informed them I have a special needs child as well as other children in my home.
Additionally, they failed to provide any literature or information about the chemicals used in my home, which is both unprofessional and unsafe.
Despite their treatment, the pest problem persists, and I am now unable to stay in my home due to the ineffective and harmful pest management practices they employed. I had to call another company to come in behind them to treat. I strongly advise against using Empire for any pest control needs. Their negligence and poor customer service have put my family's health at risk and left us with an unresolved pest issue. My next phone calls are to my lawyer and a follow up with the director of Ohio Agriculture. HEED MY WARNING!!
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