I requested a quote through Yelp. I got a call the next day, and the part-owner I talked to on the…read morephone said they could come out the next day great. Great. He said he would call when he was a half hour away. Never got a call. Never showed up.

Eco Bro's is the BEST pest control service I have used. We live by woods so some pretty creepy bugs…read moreshow up. Since the 1st treatment (which was by far the most thorough inside & out ever) I have not seen ONE bug! We used the "big name companies" in the past & they ALWAYS had to come again & again - not to mention triple the cost. Eco is professional, friendly, & reliable. Also supporting local businesses now is a plus. Definitely recommend!

Fast service. I would recommend them. They took care of the problem fast. Rental company notified…read morethem on a Monday and they came out that day. Thanks guys.

Very prompt service. Called on Wednesday, Chris came out the next day and took care of the huge…read morewasp nest. Was able to pay the bill online and it was super easy. Will definitely use them again for any future needs.

I dont live in California. I live in Cincinnati…read more One of the best companies I have ever dealt with, from cell phone corporations with specific customer service departments to personal mom & pop shops. This is one of the now extremely rare honest, fair and knowledgeable companies that really care about what the do. They really want to help you. Always very responsive; answered every time I called except for once, so I left a voicemail. I had a response within 2 hours that same day. Everyone I spoke with could not have been more friendly and understanding. Rick, one of the owners (I believe) spent close to an hour of total time over 3 days answering my questions with in depth information and advice on how to identify my issue and potentially manage it myself. It was clear that Rick really knows his stuff when it comes to bugs. I don't though, so I didn't feel confident identifying what I saw, even with his vivid descriptions. The price he quoted me for treatment was specific to my situation and was by far the fairest price I had heard to that point after speaking with 3 other companies. And due to my ambiguity bordering on paranoia, I finally decided to schedule a treatment, mostly for peace of mind. Rick had already mentioned previously that they were full for the rest of the week, but was able to find a time to squeeze me in the next day! The guy who came out (Larry?) was just as friendly and knowledgeable. He identified the bugs as carpet beetles, and explained that what I found was a small infestation that I could probably manage myself. At no point did anyone insist on treatment or make me feel like it was my only option, despite my many requests for their profession opinion. (Larry?) made sure to update me on their availability around this holiday season and told me I could simply call back if I noticed any more problems. They didn't charge me a dime for coming out and consulting, or for all the information Rick provided over the phone. From now on, if I hear anyone in my life mention a bug problem, this is the company I will recommend.

In this day and age, it is rare to get what you expect with any business.....NOT THE CASE with…read morePest Guard Exterminating!!! Ashleigh exceeded every expectation from her exceptional communication, prompt arrival and remarkable removable of the mice!!!!! We hired them on Thursday and before the 72 hours were up, the pests were GONE!!! I cannot recommend or say enough of about this family owned company! I highly highly recommend and urge anyone with pest issues to contact them ASAP!!!!

Ryan, Carloine and Inspector Cricket at Cincinnati Bed Bug Detection really know their stuff. Both…read moreRyan and Caroline were trained to handle scent dogs at the prestigious J & K Canine Academy. High accuracy, speed, and ability to search areas where humans cannot, make scent detecting canines the most valuable tool in the fight against bed bugs. Fast and professional service to give you and your customers peace of mind.

DO NOT DO BUSINESS with this company. At first, they'll seem great, but it is all a weirdly…read moremanipulative facade. They sell you on their service, but then change the rules. We were loyal customers for 9 years, then, they changed what types of weeds are included in their lawn service. For a particular weed (nutsedge, which until last year had been controlled in our lawn by this same service), they decided to start charging extra, telling us that their normal weed control juice does not kill nutsedge (it does). THEN, we literally watched service tech spray our lawn INTENTIONALLY AVOIDING THE AREAS AFFECTED BY NUTSEDGE. This in itself didn't lead me to post a negative review, but it did lead me to cancelling the service. Only they didn't cancel the service. Now they've started up again and refuse to refund the charges for this new season even though we canceled last May. All the other reviews look positive? Of course... They deleted my negative review on another site within an hour or two of posting. So not only are their business practices questionable, they also "polish" their reviews, their Facebook page, and who knows what else so that everything looks pretty and shiny. They were great until they weren't. Once you have a dispute with them, customer service goes from kind and nice to nasty venom. Beware, no matter how good Royse seems at first. (Their scathing response to this review will show you how they deal with customers as soon as an issue is raised.)

Excellent all around! Support a local family-owned business that delivers an excellent product at…read morefair prices. I hired Royse this year after my lawn care company changed hands. Highly recommend!

We needed to know if we had termites. I called 3 places and the first 2 said it was likely Powder…read morePost Beetles... Redwine did the same BUT where he other two places said to destroy the piece, the gentleman at Redwine knew that the beetles could not get into anything that was finished and gave me a solid home remedy and specific instructions.

I called Redwine as my fiancée thought she saw termites on our deck. Paul was able to come out the…read morefollowing day to inspect. After reviewing pictures of the bugs that we took, as well as a wing that was left behind, and not seeing any damage or bugs out, he determined it very unlikely we had termites. He inspected the rest of the perimeter & basement for any other sign of pest trouble. When asked if they deal with moles, he informed me in certain areas they do but not in my part of Northern, KY. Instead he gave me tips on how to rid the yard of moles doing it on my own. At the end of the inspection he gave me some sticky boards for the cave crickets we occasionally get in the basement. He wouldn't take any money for those or the consultation. Top notch customer service that comes off as trustworthy as they get

Jacob Miller was our technician and he was awesome. We wanted to keep ants and all insects out of…read moreour house and control the outside. Jacob asks questions before starting service and really wanted us to be happy. I signed up for quarterly service. Highly recommend! Price was good.

Ken was a great technician and was very thorough with the situation. Also he took my trash cans out…read morefor me .

Had a refrigerator that wasn't getting cold enough. Gary came out promptly, cleaned the dust that…read morehad accumulated and fixed the broken fan. $167. A couple days later and the problem still persisted. Asked him to come back and he added Freon while I watched. He told me that it was a closed system that he would have to splice into. I was kind of nervous about that because I thought the freon would leak possibly. He assured me that it was not a common issue. The fridge and freezer and icemaker started working the way they were supposed to, but after a couple months, I started to notice a warp in my floorboards. I wasn't even thinking about the refrigerator repair. Thought maybe some water had been spilled. Problem kept getting worse and finally I pulled the refrigerator from the wall and took the back plate off and saw that water was dripping condensation from the saddle valve that he put on. I sent him a picture of said saddle valve and he denied ever putting it on after I sat there and talked to him about it while he was doing it. He literally told me it was a closed system and the only way to add Freon was to splice into it.. No one else had ever worked on my fridge. This was all via text message. The next thing I know he is calling me. He wanted to know what the problem was, and I explained. He denied ever installing the saddle valve and told me that he would never put one on and that the condensation was from ordinary every day humidity. I've had this refrigerator and floor for 14 years without a problem. He asked me if there was a charge for a saddle valve on the invoice. He said that if he would have put one in it would've cost $16. (It is interesting how he knows exactly how much one costs when he never installs them.) He asked me what he wanted me to do. I said fix it. He told me I was lying and said screw you and hung up the phone. This guy is a hothead. Beware.

We have used this company twice. Once for our front loading dryer, and recently, our refrigerator…read more Very affordable and knowledgeable. While making the recent appointment, the friendly lady told us a lot of information on problems with refrigerators. We learned more from her than the stores we shopped in. When they came to fix our refrigerator, they gave me the 101 on airflow, fixed the fridge and even looked at our standup freezer and gave me pointers to help it run more efficiently. Highly recommend CAP and will refer to my friends.