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    Empire Sandy Cruises

    2.4 (9 reviews)
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    Services - Empire Sandy Cruises

    Boat charters

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    3 years ago

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    10 years ago

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    Escape to Charters - Check out all those  SMILING FACES !! Evonne Bogoria Birthday Party !!!

    Escape to Charters

    (12 reviews)

    Horrible, dishonest people had my event on May 5, 2019, for my brother's PROPOSAL, very…read moredisorganized and captain wife "LISA" refused to let him dock the boat where we wanted in the water until we paid the remaining balance !!!! Once everyone got off the boat I asked for a receipt and he stated: "he forgot his book at him but will give me an invoice on Monday". As Monday rolled around he emailed me following details "Amount: ***" thanks for having your event on his boat. I told him this is not a receipt as it has no information its simply an email with my amount and he replied saying this is the best HE COULD DO AND STOPPED PICKING UP MY PHONE!!!! he stated he cannot provide HST # for his company (even though I paid HST) BECAUSE HE DOES NOT DO IT FOR SMALL PEOPLE AND tried to change the topic by asking "did you have fun" that's all that matters money shouldn't matter. LASTLY, he had said I could have my own coke bottles on the boat and when we were in the boat I noticed they were missing, this was because the staff had taken my bottles and put them behind the bar and when I told them I already spoke to the captain, captain wife wanted to clarify and when she asked him infront of me he denied that HE HAD SAID THAT TO ME! VERY VERY VERY STRESSFUL !!!!! DO NOT RECOMMEND, I rather paid extra for more professional service !!!!

    I will not be using this company again! They messed up on our booking, the main lady was very rude…read moreand inhospitable, the music was a radio station (yet they boasted that they would have great music), dinner was 1.5 hours late and served at 9 vs 7:30pm. All guests were anxious and hungry. Due to the delay in dinner we never got an opportunity to really enjoy any dancing as the while night we were waiting on food. We were not given any updates on that situation and even went back to the dock to the confusion of all guests to pick up the late dinner. A little courteous update would have been appreciated. I was pressed to give a tip upfront!! Rude! Tips are to be earned, and they were very undeserving of a generous tip. The boat was dirty from top to bottom and the food was mediocre. Overall I would give it a 2/10 and will not be recommending this company to anyone.

    River Gambler

    River Gambler

    (19 reviews)

    The River Gambler is one one of the worst cruise experiences I ever had the misfortune of…read moreparticipating in. The cost of the cruise is not cheap either..For $60 one should get a better experience. The vessel itself is in a very bad condition and in need of upgrades and repairs. The security guard and skipper were extremely rude and very unprofessional. On Saturday Aug 24 I was participating in a Caribbean themed cruise and travel all the way from Guelph to get to this cruise, I had woken up very early to arrive at this cruise on time and as a result I was extremely tired, once on board, I took my seat in the dining room and must have nodded off briefly while waiting for the food to arrive. I was rudely woken up by security and told I am to be removed from the cruise for being intoxicated..I had not even ordered a single drink that entire day...This rude security man and skipper started to escort me off the ship before we even left the pier...I asked for the organizer of this event to come forward to defend me from being wrongly removed from this cruise boat and she explained to both the skipper and the security guard that I'm am sober and had been traveling a long way to get to this cruise on time, and me falling asleep was due to fatigue and not from being drunk. Finally the skipper allowed me to remain on board this cruise..The incident was extremely traumatic and very embarrassing and it ruined my enjoyment of the cruise. I will never sail with this cruise company again.

    Last Wed. evening I attended an Elite Yelp Boat Cruise Event aboard the River Gambler; it was my…read more2nd time attending this Event - my 1st time was in summer 2015 - and the weather cooperated to make it very enjoyable. Plenty of quality food, beer and other alcohol choices were on offer for sampling and there was a variety of good music and prize giveaways as well. This Event took place a few weeks later in the summer than the Cruise I attended 3 years ago, therefore it became dark earlier and with the humidity/clouds among the encroaching sunset, an almost ethereal image was cast around the boat. I found that both of the Yelp Boat Cruise Events I've attended were just the right length at about 2 1/2 to 3 hours - not too long and not to short. Both Events also appeared to be very well organized and the boat large enough and well enough maintained to help ensure smooth 'sailing'. I hope to be able to attend the same Event next year.

    Empire Sandy Cruises - boatcharters - Updated May 2026

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