I had them build my pool almost 6 years ago and although I live in an area where the ground shifts…read moretoo much my pool turned out beautifully. My deck lifted due to the ground shift and my Acapulco shelf has a hairline crack in it but I don't think that has anything to do with their workmanship.

Horrible! The customer service completely disappears once they get paid. Hired to build a pool. The…read moredidnt install all of the equipment in my contract then when I pointed it out, they said they didnt think I needed it So they didn't install it or make plans to. Mind you, they still wanted to charge me the same as if it was purchased and installed. When I asked them to install it (chlorine feeder) they wanted to install it contrary to the contract because proper installation would require them to replumb most of the system since they never planned to i stall it. They aslo set equipment in an area where I explicitly said, and documented, I didn't want the equipment. When I asked them to move it, they refused and said the system worked which they said means they didn't need to move it. Fortunately I have a vast amount of experience with water treatment , project management and contracts so I was able to identify these issues and call them out. Im sure they would have taken advantage of any less experienced person. These are clear contract breaches and when I tried to resolve the issues with them they stopped answering the phone or returning calls and started sending emails attempting to intimidate me to accept the project for fear of legal recourse. I recommend looking elsewhere for a pool builder. If you happen to roll the dice and use TradeMark just know that you have been warned and make sure to document everything and find someone you trust to help oversee the project.

Good service but couldn't accommodate the days I wanted the pool clean. And always seemed a lil…read moreunknowing when I asked questions

Had couple of issues with my pool service. On top of all that he charges for every little thing…read morehe did. He was charging me about $200 a month that ended up costing me 300-350 month. Plus he cancels service because I was shopping around for a different company :-0

Jason is a conscientious, professional and genuinely interesting professional…read more We live a distance away and often getting estimates for anything is a hassle or people don't show up....so glad Jason confirmed gave us needed information. Sadly we learned our pool is fiberglass insert in-ground pol and he works with concrete. He glad us recommendations for getting our Crack fixed AND we also got an estimate to replace our crumbling cement driveway. So glad we found Jason! Highly recommend!!

Left several messages requesting a call back. Weeks passed without a response. Service and…read moreequipment replacement estimates also requested without a response.

Fetter Pools did a great job on our pool. I need to lead off with thanking Sug & DJ for helping us…read morethrough this process. Sug is the main guy you're coordinating things with once the work begins. DJ, or Daniel is the guy who does your pool academy & chemicals, he shows you how your system functions, & how you're supposed to care for your pool. This process is long, and tedious. People out there are impatient. You need to expect 4-5 months from start, day 1 when they begin digging, to the day you jump in. Two items I would 100% recommend people to get are the wireless panel control, & pebble finish. You don't want to screw around with the panels, gears, etc. If you have wireless remote stuff you can set it, then be done with it. You want to make changes? Do it right from your phone. For the pebble finish, it's simple. You're probably looking at 2K about s to get it as an upgrade from plain boring white plaster, which you'll learn will get blotchy, & faded and look two toned from the sun, & chlorine/chemicals I'm guessing within 5 years. You're about to drop 60-80K, whats another 2K? Fetter pays attention to details, and uses quality materials. I'd recommend them over other companies who I guarantee you take shortcuts.

Back in 2008 we interviewed several pool builders and chose Ross Fetter!…read more He suggested options we wouldn't have thought of and love all of them. We were even (thankfully) lead away from an idea after it was explained it's impact on the pool. When all is said and done you want quality that will last, and we got what we paid for.

This is to clarify that I am sure this company is great ,but don't confuse it for CENTRAL VALLEY…read moreFIBERGLASS POOLS because that business is criminal. They dug holes in our backyards, charged us 60K, and abandoned the job

This company is great! It is inconceivable as to why Central Valley Pool & Spa has not got a Yelp…read morereview yet??? I'd be happy to share my story and give the first review. My experience with James and Central Valley Pool & Spa have been beyond excellent. My mom and dad, sisters, and I all use this company. Central Valley Pool & Spa is a fantastic company that I have been using for many years (6 to be exact). To sum up Central Valley Pool and Spa (CVPS) and their services, they are reliable, do great GREAT WORK, are professional, kind, friendly, experienced and organized. I live in the bay area roughly two hours away. I have three rental properties...one in Oakdale, CA and the other two in Riverbank, CA. Two of the three rentals have pools in the backyard. CVPS always keeps the pools looking great and up to par. James doesn't bother any of the tenants. James is able to somehow keep two very old pools looking great. CVPS goes above and beyond to keep the pools clean, healthy, SAFE, and looking great. James is very knowledgeable with pool equipment as well....from pumps to pool cleaners he can do it all. I know this because I've had to use his services. I have never had any issues in 6 years using Central Valley Pool & Spa. My entire family uses this company and they are just as happy as I am. I would highly recommend Central Valley Pool & Spa! I've been a happy customer for 6 years and counting!

They don't service every area not a bad experience just scheduled a consultation for a service…read morestarter and the day of they called stating they don't service my area. New to Modesto so I would assume that a business would know off hand which areas they do and don't service.

Juan and Healthy pools is a great pool service! I highly recommend! Very knowledgeable and does…read moreeverything he says he will do! Very professional! In a matter of hours Juan had my pool looking brand new and blue again! His monthly fee is worth every penny in my opinion. If you're in need of a pool service be sure to give him a call!

We inherited this pool company when we bought our house. They were good for a while, but we should…read morehave replaced them a long time ago. We paid for full service in chemicals and cleaning yet our pool was very rarely cleaned lately. Our equipment has been damaged by this company and we are now having to pay a new pool company to fix everything. Our new Pool company is also having to adjust the chemicals and get everything fixed because they were all out out of whack. I mentioned to Morgan that it would be appreciated if they would help cover some of the cost, but as always, he never responded to me. I wish we would've switched years ago when we first started having issues because I'm sure it would've saved us a lot of money. The communication is just awful and you definitely are not getting what you paid for. I would avoid them. Paying $175 a month but not receiving the full service is crazy.

Been through several pool companies, due lack of work, hard to get a hold ir flat out claiming they…read morecame when I know they didnt....Pool Master Inc, FINALLY a company that understands good customer service. Great communication, had to have my pump updated, they had companies that they work with and within a couple of days, I had a new pump with up to date technology, LOVE IT!!! Living out in the country, pools get hit hard with dirt and dust from the orchards and being a first time pool owner, I was on a roller coaster of maintenance issues, even a couple they were puzzled by but today, I'm happy to say that in the dead of winter...it looks great enough to jump in!!!! These guys know their stuff, thanks guys!!!

Amazing experience! I called Memo late afternoon on a Saturday after spending half hour with…read moreLeslie's main call center who couldn't even schedule me until I spoke with someone the following Monday or Tuesday just to schedule an appointment. Memo on the other hand came to my house 2 hours after I called that same day. Diagnosed the issue... 20 year old pump needed replacing... Memo ordered the part and installed it on Tuesday. Was up and running Tuesday night! Plumbed in the pump, replaced o rings and redid some of the electrical. Thorough, professional and simply awesome!

Thanks to Memo's Pool Service and Repair our pool has never looked better and we have live here…read moresince 2009. They are true professionals with over 30 years of experience. They fit us in to their busy schedule, came right over and got us back on track with the water chemistry, cleanliness, ans everything else, Do your pool a favor and check them out.