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    Empire Nail Spa

    4.1 (192 reviews)
    Closed 9:30 am - 7:00 pm

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    Response time

    10 minutes

    Response rate

    100%

    Services - Empire Nail Spa

    Nail fill-in

    Toe nail fill-in

    Hand nail fill-in

    13 More Services

    Hand and toe nail fill-in

    Manicure

    Manicure and pedicure

    Pedicure

    Nail polish change

    Toe polish change

    Hand polish change

    Hand and toe polish change

    Nail polish removal

    Toe polish removal

    Hand polish removal

    Hand and toe polish removal

    Nail repair

    Empire Nail Spa Nail Salons Photos

    More like Empire Nail Spa

    Recommended Reviews - Empire Nail Spa

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    Reviews With Photos

    Exterior
    Sarah-Lorraine K.

    WHY I WENT HERE: - acrylic fill-in - did a Yelp project and loved the location, overall reviews, and the communication of the availability and pricing of the requested service THE LOOK (FROM THE OUTSIDE): - located in Arden Creek Town Center off Arden Way and Watt Ave - you can't miss it; it's the Circuit City looking black building THE LOOK (FROM THE INSIDE): - did NOT think it'd be this big inside! on either side wall are pedicure stations (not the typical massage chair, it's like booth seating); in the center are rows of white tables for the manicure stations, towards the storefront windows are the check-in counter and the lobby waiting areas - very clean, luxurious, open CUSTOMER SERVICE: - great communication from the Yelp project messaging - check-in was a breeze; you can input your phone number for a point system - there's pricing differentials for paying in cash vs. card so be mindful of that - I had Diana and she was great! listened to what I wanted and checked in with me after each step to ensure I liked her work prior to her continuing

    Wannabe cat eye

    This location had been my go to when I needed my nails done in a pinch, and up until my last visit I've never had any issues. I came in to get a gel manicure and a shape change. I had gone from a square to an oval and had settled on a simple cat eye after being told my original inspo. picture could not be replicated. Keep in mind these are my natural nails, my nails were trimmed down to shape only at the tip, the square shape continues when it hits my nail bed. And thick layers of acrylic were applied to my nail, which a thin layer for integrity fine, but this as you can see was thick. I think I left with more hangnails than I came in with and my cuticles were raw by the time I left. I came in the following day unhappy with my nails and I was met with an annoyed employee who found it comical when I mentioned the artist who did my nails, as if this happens often. And continued to book my appointment with the same artist. If anything, I felt bad for the artist as I felt she was getting reprimanded. Talk about awkward. I did not go in for my appointment to get them fixed. After being told, I had "chosen that color" I did not feel it worth my time nor energy to come back in and be met with worst customer service. You tell me, would you pay over $70 for these?! I used to like this place, but I would not recommend going forward.

    Día de los Muertos nails
    Inquiring I.

    I've been coming to Empire Nails since they first opened and I've been a loyal customer ever since for numerous reasons: 1. Main reason: Hailey. My Nail tech! Not only does she literally "nail it" every visit with my designs, she always exceeds my expectations! She's so talented, a perfectionist, professional quick and always ON TIME for my appointments! Love that! She's sweet, patient and doesn't talk to her co-workers the entire time or on her phone texting WHICH I HATE! She focuses on ME. Her client, respects that I'm there for a service and isn't distracted by the salon gossip or drama, she's the most professional nail tech I've had in over 15 years! Because she's focused, I can get in and out in an hour, where other places I'm there for 2 hours for a simple fill because the tech-too distracted by her phone or co-workers! It's refreshing to go to someone that's there to provide PHENOMENAL service respect MY TIME! 2. I love the owner, Martin. Every time I come in, he is always pleasant, greets me right away and offers me something to drink during my visit, very accommodating. Let's not forget, we go to get pampered and these little gestures go a long way. I love that he's a hands on and present owner, that's why I support his business. 3. It's CLEAN. It doesn't smell like reheated leftovers like 75% of the salons in town. 4. Their prices are fair and CONSISTENT! No surprises. Which I respect. My previous salon was all over the place- always had to call them out, charged me by the mood my tech was in and if they were slow or busy that day- I'd get the same service every time and her prices would fluctuate... GREATLY! Not here, I can budget getting my nails done more often since I know what I'm paying... EVERY TIME and no upsell! THANK YOU! 5. Spa pedicures are clean and the massage chairs are comfortable and relaxing. 6. Spaced out stations! You're not on top of each other and not having to listen to several conversations at once because they cram you in like stacked sardines... I need my personal space- I get it here. All in all, HIGHLY RECOMMEND Empire Nails. But I do have to credit Hailey for her talent, professionalism and consistency that keeps me a loyal and happy customer! I'm here 2-3 times a month for fills and pedicures. Religiously. All in all, I've never had a bad visit here. Everyone is nice and friendly, always!

    My Christmas nails
    Chana F.

    I recently got a set done two weeks ago and loved it. The set was done by Andy. After two weeks of having them a nail popped off while I was sleeping. I came in asking to get the nail replaced and trim my natural nail underneath as they were starting to peel away from the acrylic. They quoted me $15. Reasonable enough. The tech who replaced it had to guess the color as I didn't choose the base. Andy chose it and I loved it. The tech then proceeded to trim my acrylic nail. I told her my length was fine, that I just was concerned about my natural nails. She then continued to trim the rest of my acrylic. I couldn't do anything about it then, because then I would have a few shorter nails and a few longer nails. She then attempted to shape them and basically took off any polish that I had on the sides. When it was finished, I had to leave to go to work, so I decided to call back the next day. The more I looked at the nails the worse it got. The edges weren't straight, my natural nails are still there and peeling. When I came in, they asked what i wanted. I explained I wanted the color fixed, and my length back. However they wanna handle that. The receptionist (manager maybe?) started to talked to me like I was a child and explained there was no way for me to get my length back unless I grew them out or got a new full set. I told him well I wanted my length back so whatever they will do. He proceeded to tell me I either can do a fill at a discount later on. Or pay for a full set with a $15 discount. So to fix the mistake that their tech made, I have to pay for it? Well then I sat down and the tech was lovely, offered me water, asked how I was doing. She asked what I wanted and I told her. She started speaking with the man and he came back over and spoke to me again about how I can't just get my length back and if I wanted it I'd have to do a full set. I declined, got my one nail fixed, and left. The entire time, I felt humiliated as all this happened in front of multiple techs and other customers. I left on the verge of crying out of frustration. All i wanted was for them to fix the issue that they caused. All they care about is making sure you pay for your service.

    Nails
    Adrian N Y.

    Been there twice and I liked both sets done by different people. The vibe is nice and relaxing. Got exactly what I wanted.

    Nails
    Tina S.

    Great experience! This is my second time coming here and second time having Haley do my nails! And she always delivers ! She is fast and attentive! Both times it looks exactly like the inspo picture. I will now commit to the hour drive to come get my nails done here! The staff is very nice and the salon is very clean !

    I love the salon they always fit me in and I leave happy. Last time I had Rose do the cutest design on my nails and she was amazing!

    Thank you so much Kim I love them !!!!
    Monetta G.

    I showed her an inspo pic and let her work her magic ... I love them, thanks so much Kim !!!

    Nails
    Denise M.

    Tammy is ALWAYS AMAZING!!!!! She killed the Ferrari red nails once again! Always on point.

    Kim is the best!!! She works fast and her work always comes out perfect

    Choose Kim as your tech at Empire Nails, her work is superior and I am always satisfied

    Lea B.

    Where do I begin . The lady at the desk is a little rude the guests say hello to her before she acknowledges them , pricing isn't communicated anywhere, I told them this was my first time there they set me up with someone that kept shaking and making my nails crooked and I had to keep correcting him the French tip design I asked for is uneven nails bumpy , nail polish on my fingers ,I got tiered of having to correct him , he was asking how many coats he should put on , isn't it there job to know that ?. He kept having to use remover to correct crooked lines It was taking too long . After when paying the lady at the counter asked me if I like the nails and I said it was ok and she just laughed . No apology no asking why , nothing they don't care .Not worth $63. My first time going there and I feel so upset about it . I wouldn't recommend this place to anyone .

    Fresh set

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    Kim is the best Super kind and her work is AMAZING I recommend you get your nails done by her!

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    Page 1 of 5

    Ask the Community - Empire Nail Spa

    Do you take credit cards?

    Yes we do. All cc.

    Do you guys do hard builder gel manicures? If not, how much is a regular gel manicure?

    No we dont but we do gel x. Our gel mani is $40.

    How much is a gel pedicure with acrylic on 2 toes?

    Our basic gel pedi is 47 and the 2 acrylic 2 toes is an extra 10.

    Are there cheaper alternatives if you want a pedicure but don't want polish color or any nail reshaping (for example if your toes are already done previously)? Just the massage, callus removal and such.

    Yes since the basic pedi dont include callus removal and Paraffin wax. We could include callus removal and add parrafin wax for you and wont charge extra cause your not doing nail trimming and polish.… Read more

    Hello how much for a gel pedicure?

    It 36 with our 10% discount.

    Do you guys take walk ins or prefer to call first? Also, do you do acrylic overlays on pedicures? I'd have to come after work which would be later afternoon. If not then I'd stop by another day. Thank you for the quick response!

    Yes. We do take walk in and we also do acrylic. What time were you thinking of coming in? Yes you can come in after work that will be fine. See you then. Thank you

    What type of pedicure services do you offer? looking for list of services for both pedicures and manicures. Do you have a list that of services with prices?

    We offer all type of pedi and mani from gel,dip,acrylic,ombre.

    Hi do you have a list of services anywhere?

    We are currently working on our web site but we offer all type of nail services and wax also. We currently have 20-30% off on our services. Thank you

    Hi how much for gel pedicure?

    We are running a 20% discount right now, after the discount your price is $41.

    View All 13 Questions

    Review Highlights - Empire Nail Spa

    I have been a loyal customer of Heidi and followed her to Empire Nail Spa because she is so professional and a true perfectionist.

    Mentioned in 17 reviews

    Read more highlights

    Sparkling Nails & Spa - It's been 3 weeks and I need a fill but these babies are going strong

    Sparkling Nails & Spa

    4.4(61 reviews)
    2.0 mi
    $$

    I always have a great experience here! I got a pedicure with…read morea complimentary mimosa. I appreciate the place is so well ventilated you are never overwhelmed with that chemical smells thay often permeate nail salons. Definitely will always come back!

    We picked this salon based on its 4.4 star reviews. Let me just start with all of the positive…read morecomments: Parking was great. We arrived at around 2 pm, it got a little busier after I had to come back to get my nails fixed. The staff was very kind and we had some nice conversations. Environment was spacious and there was no wait time. Amy did gel nails for my friend and Henry did her gel pedicure. She was happy with the results and they did a great job! Speed and quality gets thumbs up for them. My experience was entirely different. Vy did my gel manicure and I asked if she could sand down my vertical ridges on my nails. She said there's nothing I can do but the gel would cover it anyways. Interesting... because that wasn't my experience with other nail techs. I noticed she applied a few coats but the edges were noticeably messy. When she started applying lotion to my hands, I realized she was finished but the results were unacceptable. I showed my friend sitting next to me and she didn't have the guts to tell me until we left. Vy noticed I wasn't happy after I asked her to take a look at the edge of my nails. There was so many areas of missing paint and she began using the drill to sand down the top coat. After that she tried to fix it by repainting another coat over it. I felt terrible even bringing it up so I kept apologizing and thanking her for the extra work. However, her response was a bit concerning: she said, "It's okay, I probably couldn't see." All of my nails? That definitely made me wonder why I would ever come back here. By the time my nails were done with Vy, my friend's gel pedicure and gel manicure were complete. It took about an hour for both of us. After we leave, I see my nails in broad daylight and it magnifies the flaws even more. I sent a photo to my step-sister who owns a nail salon and she told me to go back and have them fixed because it looked terrible. I called them back and Annie picked up the phone. Annie said I could text the photo to them and told me they'd fix it. I come back 30 minutes later and get another nail tech by the name of Andy. Andy looked my nails and had no words, he just apologized. He seated me right away and said they'd do another color for me no problem. At this point I didn't want gel because I didn't want to ever have to come back to this salon again. I was mortified. I asked them to remove the gel and just give me a clear coat but they insisted gel - I had to tell them 3 times I didn't want it. I told him it was my first time here but the difference with Andy was: he delivered high quality work and had a great attitude to be resolving my issues. 10 years of experience and I felt like he actually cared. The ridges on my nails I mentioned to Vy were addressed immediately without me even having to ask. Andy used the drill and sanded it down and also filed my nails. All of these little steps were missed the first time. My family owns a couple of nail salons in the east coast. I can't believe I had to text them these photos. The worst part was I felt ashamed for even having to call the store to complain and come back. Despite my first results, they handled the problem with grace and the customer service of Annie and Andy was appreciated. I basically paid for gel manicure plus tip to get my gel polish removed. There was no way I'd be seen in public like that. Thank you for actually caring about the satisfaction of your customers. Not all nail techs deliver the same quality!

    Photos
    Sparkling Nails & Spa - Acrylics

    Acrylics

    Sparkling Nails & Spa
    Sparkling Nails & Spa - Full set by Andy

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    Full set by Andy

    Empire Nail Spa - othersalons - Updated May 2026

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