Tatiana and her team are amazing. I have been using them for a while now and I haven't had any bad…read moreexperiences with her company. She has affordable prices for the great and thorough cleaning they do. I still use her services every two weeks for my home cleaning. Highly recommended !

Absolutely terrible experience. They never performed the cleaning service I paid for, yet refunded…read moreonly 50% of my money without my approval!!! To make matters worse, their customer service was unprofessional, unhelpful, and unwilling to resolve the issue. Keeping half of a customer's payment after failing to provide the service is completely unacceptable!!! I should not have been charged for a service that was never delivered!! I would not recommend this company to anyone, particularly if you expect reliable service, honest business practices, and a fair refund policy when they cannot fulfill your booking. This refund policy was also NEVER communicated.

The Maids in Honolulu were fast and efficient in communicating with me. I scheduled them for a…read morepre-holiday cleaning, so no results yet. However, Dan and his colleagues have been super polite and helpful in getting a great estimate and planning. Highly recommend this company!

We needed housecleaning right away, and Mari was able to schedule us within 24 hours. The four…read moreladies who cleaned were friendly, fast, thorough, and efficient. While it wasn't cheap, we were given a discount, and it was well worth the money. Couldn't be happier with the ability to get to us so quickly, and the results. We'll definitely be using them again.

Top Level Cleaners did an excellent job! Although it's a small studio, it has a full bath, a…read morekitchenette with a lot of closets, shelvings and surrounding louvered windows. Two workers did it all, wiped walls and doors down in a little over a couple hours at a very good price. When I asked if they could clean the exterior screens they said exteriors weren't part of the job, but they did it before they left anyway. Mahalo to the crew of Top Level Cleaners!

Top Level did an amazing job on my move-out cleaning from a rental. They cleaned my carpets,…read morekitchen and appliances, bathrooms, and floors. They exceeded my expectations! Mahalo for everything!

I can't say enough great things about Maid in Oahu, I will book with them again and again. From…read morestart to finish they were personable, professional, and reasonably priced! We booked with them for a move out of our apartment and they made the apartment look even better than when we first got it! For 2 years there were stains in the tub and restrooms that we tried everything to scrub out and we couldn't get them out! But Maid in Oahu was able to get it out and clean the entire apartment from top to bottom in less than 3 hours. Book with them you won't regret it ‍

I scheduled a move-out cleaning in preparation for putting my apartment on the market. I had used…read morethis company previously through my husband and had a very different experience, which is why I felt comfortable booking them again. Before she began, I told her that I needed to be in a different appointment by 2:00 p.m. She told me she would call me approximately 30 minutes before she was finished so that I could return for the final inspection. I was proactive and arrived at 1:20 p.m. so I would have enough time to meet her, inspect the apartment. I reminded her that I needed to be somewhere and she reassured me she would be done. I asked if I could come back after my appointment to do the inspection because it would still have been within the 5 hours they set. When I arrived, however, her car was not there and she was no longer at the property. The timing and communication throughout the entire appointment were extremely confusing. I was then rushed through the final inspection, and I immediately noticed several areas that needed to be addressed. Because I was already running late for my next appointment, I unfortunately did not have enough time to thoroughly inspect the entire apartment. Later that afternoon, I returned to the apartment to double-check the cleaning more thoroughly. I found multiple areas that had been missed, as well as dirty/oily substances throughout some areas that appeared to be residue from the cleaning products or supplies that had been used. When I called to explain my concerns, I was disappointed by the attitude I received from the receptionist. Rather than taking the concerns seriously, I was essentially told that it was my fault because I had "okayed" the inspection. I found this response extremely unprofessional, particularly given the amount of miscommunication surrounding the scheduling, arrival time, completion of the job, and final inspection. Throughout this experience, there were multiple instances of poor communication and a lack of professionalism. I understand that mistakes can happen, but I believe how a company handles those mistakes is just as important as the quality of the service itself. I was told that the receptionist would contact the manager and owner. At that point, I expected that either the manager or owner would personally follow up to address the miscommunication and concerns with the cleaning. Unfortunately, I was never contacted by anyone in management and was not offered any support or resolution from the higher-ups. It is especially disappointing because I had used this company before and had a completely different experience. Based on this recent experience, I would no longer recommend this company. The combination of poor communication, rushed service, missed areas, and the unprofessional way my concerns were handled left a very negative impression.

I have used MP services twice now for cleaning: the first time for deep cleaning and the second for…read morepost-construction after I had painters, flooring, and woodwork done within a period of four months. The crew did an excellent job and were very thorough. For the deep clean, they cleaned my family's apartment which had been neglected for decades. There were layers of dirt, dust, and grease and the bathrooms were in dire need of sanitizing. The MP service crew did such an exceptional job, and I was amazed at what they were able to accomplish. They are polite, friendly, and very competent. I would recommend them to friends and family without hesitation.

I communicated with this company at least three times requesting a quote. I was promised a quote…read moreeach time later that day and never received one. Just felt like this was a waste of time.

Been in my condo for a couple years now and while I do a decent job up-keeping the cleaning, but I…read morereally didn't want to clean the outside windows and screen doors (I hated cleaning the screen doors as a kid lol) Ami was very responsive with my inquiry emails and worked with my availability to schedule a cleaning. She arrived promptly at the designated time with her team to clean my apartment. And let me tell you, they did an amazing job! I didn't think about my floors...but they've never felt as clean!!! The main thing I wanted...the windows, they are so clean that it doesn't even look like I have any!! Definitely worth having her come and do a really exceptional job! Ami and her team did really well and added that small Japanese touch to their service.

Pono provides a very high quality cleaning service - responsive and very detailed. Ami and her…read moreteam have provided 2 deep cleans as I move into my new condo.

Great service, great value! Great customer service :) We…read moreused Host&Home for moving out cleaning. 2bed 2bath all included, kitchen, fridge, stove top, floor, and bathrooms. Around $335!! It came out really clean And smells good too. Thank you so much. Recommended 引越し後の掃除をお願いしましたが、全部綺麗にしてくれて335ドルでした。受付の方も丁寧に対応して下さってスムーズにいきました。頼んで良かったです

Paid $450 for cleaning a 650 square foot studio apartment…read more So glad that I checked on the cleaning before the next person moved in. The place looked clean but upon further inspection, they didn't wipe down the counters, clean under the bed, couch or coffee table, or clean the shower fixtures. I spent about 2 hours making sure the place was perfect. The company asks for feedback within 24 hours, but I was out of town and sent photos and expressed my disappointment a few days after the cleaning. After some back and forth, they offered me a $70 refund which is why I'm giving 2 stars. I still paid $380 for subpar cleaning and spent 2 hours on it, which is unacceptable. If this was my business, I would have done everything I could to make it completely right and win back the customer. But that is not their business model.

Found the Clean Sweeps team led by Carol - friendly, and amazingly efficient. The entire…read moreprocess--from initial contact to scheduling and confirming payment--was handled very professionally. The previous cleaners hired by my former tenants left the studio unit with greasy cabinets and countertops, food spills, trash, and accumulated dust, cobwebs, and soil that needed to be addressed to bring the unit to a reasonable move-out condition. So very thankful the Clean Sweep team was able to help me on short notice and take care of these remaining issues.

Yelp referred me to 4 companies so I decided on this company from their reviews and their website…read more From Yelp messages, my correspondence was with Cienna who gave me 2 quotes. 1st for cleaning rooms and vacuuming for $250. 2nd for cleaning rooms and windows and vacuuming for $275. She sent me an invoice via email to pay $100 deposit. On day of cleaning, Dennis texted me that his team of brother of sister were here. Male employee who was originally from Panama did a good job of cleaning 1 bathroom, cleaning windows and vacuuming for bedroom and living room. He called Dennis to let him know that 2nd bathroom with walk in shower was super dirty. Dennis texted me that I will be charged a little more for deep cleaning. Female employee did a great job on cleaning walk in shower Both of employees went over 2 hours by 30 minutes to finish. My amended invoice was $340.41 with tax.

Okihime was very quick to respond and to provide a quote and scheduling easily thru Yelp…read moremessaging. They were able to schedule for the next day at 9am and showed up promptly on time. They were able to provide their estimated cleaning time along with carpet cleaning and finished on time. Very kind to work with and look forward to working with them again in the future.

I contacted Okihime Cleaning Services on 08/30/25 and arranged to have an estimate done on 09/01/25…read moreat 7 pm. 09/01/25 - 7 pm came and went ... and ... no call ... and no show. Awesome customer service Okihime Cleaning Services. I did read several of the (1) star reviews prior to arranging the appointment which more or less stated that the customers either could not get a response from the company or that there was some sort of scheduling issue. I should have listened to my gut and stayed away. This is definitely not a company that I would put my trust in.