1. Empire Beauty School

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Memphis, TN

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Empire Beauty School

5.0 (1 review)
Closed • Closed

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9 years ago

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Empire Beauty School

Empire Beauty School

2.3(10 reviews)
2.5 mi•Brennan

I had an appointment at 1:00pm and when I arrived, I was informed that they were running behind…read more No problem. As I was waiting, I was called to the receptionist area three times. The first time, she wanted to verify that I signed in, which I did. The next time, I signed the disclaimer and the last time she asked did I have particular student to perform the services. I said anyone who is available. An hour goes by, and a student who was trying to assist the front area asked me if I was a walk in and I stated no. She went to check on the status. She came and informed me that the person who was assigned to me had a client because I didn't answer when my name was I called. I informed that my name was called three times and each time I checked in with the receptionist. The student informed me that she informed another student who was available and she should be calling me shortly. As I was waiting, the light skinned receptionist asked my name. I gave it and informed her that I had an appointment. At this time it is after 2:00pm. At 2:30, I tell another receptionist with burgundy her that I am canceling my appointment. She asked me to scratch my name out on the clipboard. We'll, to my surprise, it was scratched out. I brought this to her attention. She tells me that my name was called and I didn't answer. I informed her that my name was called three times and I came to the front each time. She asked if I would like to schedule an appointment for next week, absolutely not. There are too many people going in and out of the reception area. I would rather pay more money for services than to have my time wasted.​​

I got a haircut and braids here. I when getting my haircut she took off too much hair and didn't…read moresection anything just free cut, seemed lazy. When I got my hair shampooed the chair and bowl were uncomfortable When I got my braids they were too big after telling them they were for a wig and they didn't put any product on my hair I asked if she could redo 2 of the big braids at the top and she said it would be another $35 I wouldn't go here, try Paul Mitchell instead

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Empire Beauty School - cosmetology_schools - Updated October 2026

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