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    The Learning Experience - Collierville

    5.0 (1 review)
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    3 years ago

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    The Goddard School of Collierville

    The Goddard School of Collierville

    2.9
    (9 reviews)

    Best preschool around! Excellent teachers and staff. They teach beyond the basics and I feel…read moresafe knowing my children are cared for at Goddard.

    Your location…read more You can not ensure your child's safety or care at this school. The level of care is not consistent throughout all classrooms and there are no cameras in the classrooms for accountability or peace of mind. Children are neglected. My son is 10mos old and got moved to a new classroom. He spent 3 days there. 3 days too long. Day 1: An otherwise happy baby, did not want to go to his new teacher. I just attributed this to unfamiliarity but upon picking him up, the teacher seemed surprised that he would need 2 naps. Red flag. Day 2: at pick up, you could hear my son screaming down the hall. When I walked into the room, a teacher was yanking him by the arm to move him across the floor. According to the teacher, he was just "overtired". He hadn't had a nap since 9:23am. We pick up between 4:30 and 5pm. Upon getting him home, I realized that my son was left in a dirty diaper for hours: so long that the smell has dissipated and the feces was caked on his rear end resulting in TERRIBLE diaper rash. The report showed no diaper cream being used on him despite our providing it and they had missed his last diaper change entirely. His report was also missing a bottle and somehow they fed him one of his snacks during his nap. Needless to say, theres a lie in there somewhere. Called the owner that night. Day 3: I spoke with the director that assured me this classroom would be supervised until things got better. She also told me that the inaccurate reports were across the board of children in this classroom. I was called at 4:10 to be assured our son "had a great day". When i picked him up, he flopped on the floor and cried for me to get him. when we got home, i noticed he seemed famished despite my providing 2 8oz formula bottles, apple juice, lunch, and 3 snacks. When he saw his yogurt package he went ballistic. Again, strange behavior. At 6:35 pm the owner called me to tell me that they had found my son's second bottle still in the warmer and he had never received it. Our 10mos old son had not received any milk since 10:45am. Upon picking up my son's things tonight, they had seen the unedited/unrevised review and proceeded to ask me if we really planned to sue and told me that they could've easily lied and told us that his bottle had just been left off the report. They even threatened to take action against my husband's place of employment due to the review. They also pressured me to have him take it down. I said that i would speak to him and made no assertions about how that would play out. They agreed to refund my entire month's tuition to include the $200 yearly service fee. We will see if that happens after they read this. Our perspective is that the owners are money hungry and showed little care about the children or staff despite raising fees at roughly 5% yearly. Fees are not comparible to other care centers with respect to value for money. Other schools offer newer, more updated facilities and technologies, as well as more meals. We will be filing a report with DHS. All of this is extremely disappointing as the teachers in his first infant classroom truly cared an kept great records. Unfortunately I cannot trust that our experience is atypical given the owners response. As an owner, I would want to make sure thay my care center was so well ran that I would understand the cause for a bad review given our experience and could confidently welcome a visit from DHS because I knew this experience was a fluke. Instead, they tried to strong-arm me into taking this down because their "corporate would get involved and DHS would involve (us) as well". Needless to say, we do not recommend.

    La Petite Academy of Collierville

    La Petite Academy of Collierville

    3.1
    (7 reviews)

    I totally love this place. The management team/ teachers is always caring and greeting you with a…read morefriendly smile. They go above and beyond to make sure the students are well taken care of.

    I WOULD NOT RECOMMEND LA PETITE ACADEMY TO ANYBODY WITH A CHILD. PERIOD…read more My name is Charles Tate, and my son attended La Petite for about two years. I can personally say that I regret ever sending my son there. A lot of the behavioral problems we are fighting to correct now started while he was attending La Petite. Before La Petite, my son was at home with me and his mother. He was not constantly throwing temper tantrums, falling out, biting, and displaying the type of behavior that became normal after being in that environment. Instead of progressing, we watched our child start going backwards. My biggest problem is the lack of supervision and accountability from some of the teachers. Too many times it looked like teachers were sitting around while these kids were allowed to do whatever they wanted. I would pick my son up around 5:00 PM with PILES of food still on his clothes. I'm talking about thick globs of spaghetti, crumbs, dried food, and mess all over him. If my child has been walking around for hours with thick food all over his clothes, what does that tell me? Nobody even bothered to clean him up. When I complained, the excuse was basically, "He's a messy eater," and I was told maybe I should send extra outfits. HOW MANY OUTFITS AM I SUPPOSED TO SEND? Two or three outfits every single day? Ten to fifteen outfits every week because the teachers can't wipe food off a child or change his clothes? That's ridiculous. And I know it's ridiculous because since moving him to his new learning center, HE COMES HOME CLEAN. Same child. Same eating habits. Different school. There were times I picked my son up and his Pampers would be soaked with pee or dirty with poop. One day I walked into La Petite and my son had taken his shoes and sock off and was sitting there SUCKING ON HIS SOCK. The teacher didn't even seem to know what was happening. You're sitting in the same classroom with my child and don't notice he's taken his shoe and sock off and is sitting there sucking on it? That is the type of supervision I'm talking about. My son came home with too many unexplained injuries. Bumps on his head. Bite marks on his body. Scrapes on his legs bad enough that skin was missing. And too many times NOBODY COULD TELL US WHAT HAPPENED. I even personally walked in and caught a teacher YELLING AT MY SON. Then they started putting my son in a classroom with children who weren't speaking, and instead of watching him develop, we watched him regress even further. My son went from saying words to barely saying anything. Now we are having to work like hell to get him out of the hole he fell into developmentally and behaviorally while attending this daycare. And yes, I'm going to speak on the director, Miss Sean. Miss Sean is nice, but NICE IS ALL SHE IS. In my experience, Miss Sean is extremely passive-aggressive when it comes to actually dealing with problems, and she allows entirely too much to happen without anybody being held accountable. Being nice and smiling in a parent's face does not mean anything if the same problems keep happening to their child. If teachers aren't properly supervising children, DO SOMETHING. If children are repeatedly coming home filthy, DO SOMETHING. If a child keeps coming home with unexplained injuries, DO SOMETHING. If parents repeatedly complain, DO SOMETHING. You are the DIRECTOR. At some point, the excuses have to stop and somebody has to be held accountable. And here's what really confirmed everything for me: We finally took my son out of La Petite and sent him to a different learning center. MY SON DID BETTER HIS FIRST WEEK AT HIS NEW SCHOOL THE LEARNING CENTER THAN HE DID IN TWO YEARS AT LA PETITE. Let that sink in. He comes home with clean clothes. He keeps his shoes on. We're seeing improvement. We aren't dealing with the same nonsense and excuses. Same child. Different environment. Different teachers. Different results. That tells me everything I need to know. Parents, please pay attention to your children. Pay attention when their behavior suddenly changes. Pay attention when they repeatedly come home filthy, soaked, bitten, scraped up, bruised, or with injuries nobody can explain. Don't let anybody continuously make excuses and convince you that everything is just your child's fault. I trusted La Petite with my son, and based on MY PERSONAL EXPERIENCE, I WOULD NEVER DO IT AGAIN. I would not recommend La Petite Academy to ANYBODY with a child. Charles Tate Father of Jace Tate

    The Learning Experience - Germantown

    The Learning Experience - Germantown

    1.0
    (1 review)

    When we first started TLE, I would've given this place a 5+. It was not "perfect", but it mostly…read morehad everything on the checklist marked off. The staff was nice, they seemed to care about the children, there was structure in her classroom, and she enjoyed going. I was very transparent about my anxiousness surrounding my child going to a facility for the first time. The director at the time was completely transparent and understanding. Her teachers were very transparent and understanding as well. At the time, the only concern I had was the revolving doors of teachers in the preschool and up classrooms. Safety wise, the front door is locked and the door to get to the classrooms is locked and accessed with a key fob. After the new director arrived, there was an obvious change. The quality of the center decreased drastically. There was a lack of professionalism from management. My child reported to me that a teacher hit her and from reading the reviews, there is someone there that is hitting kids and still works there. The director did not care. She literally shrugged her shoulders and walked past me when I asked for a follow up stating that the girls asked the accused and she said she didn't do it. This was until I wrote an email. Soon after it seemed like everything that my child did was a problem. Every day or other day after that email, the director would tell me that she was doing things that was NOT unique to my child. She was doing what me and her dad observed other children was doing as well. It would be difficult for me to tell my child to stop doing things that others are doing at that age. I was never told the steps used to stop the behaviors except they would tell her to stop or had her in the office. I never saw another child in the office. And while she was in the office the director told her that she was keeping up all of that mess. That was inappropriate to say to a child her age. Also, I was never brought into the office to have a formal sit-down conversation for any resolutions, I was always told the bad, and never anything good about my child. I'd also like to point out that these behaviors are expected at this age but could be addressed and corrected with redirection or some kind of deterrent besides hitting her. I also realized that it mostly happened these behaviors happened more with a certain teacher. The teacher is nice, but I recognized that she was not equipped or trained to deal with these behaviors because at times, the entire class would be wild. It's disappointing because she loved going there. One day she told me that she didn't want to go there anymore, and that the director was mean toward her. I will never know exactly what was said or what happened, but I assured her that she will never have to step a foot on that property again. I originally put my child there for the structure and curriculum. I give this place 2 stars because the teachers are still nice for the most part. Otherwise, this place deserves 1 star for the lack of professionalism from management especially the director, decreased structure, pricing, and the revolving door of staff. If you want to send your child to overly priced babysitting service, then this is the place for you.

    From the owner: The Learning Experience is a leading daycare in Memphis providing infant care, toddler daycare,…read morepreschool, and pre-k programs for children ages six weeks to six years. Families searching for dependable child care in Memphis trust our safe, nurturing classrooms and engaging early childhood education programs. Our proprietary curriculum supports kindergarten readiness through hands on learning, STEM activities, music, fitness, and social emotional development. From infant daycare and toddler programs to private preschool and after school care in Memphis, our experienced teachers deliver structured learning, enrichment programs, and reliable child care near Memphis for working families.

    The Learning Experience - Collierville - childcare - Updated August 2026

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