On Saturday I started to fell sick. Gavin was home Thursday and Friday from school because he was…read moresick, so it was evident that I caught what he had. I flew out of SFO on Sunday and started to feel worse and worse. My hearing started to be muffled, but I thought it is because of the flight. After some encouragement from my colleague, I scheduled my visit to get it addressed. I selected 3:15, arrived at 3 and did not get in until 3:45. I did not see the doctor until 4. I got out at 4:50. Even though I was not thrilled about the wait time, but I am impressed with the level of care and service here. I felt that they listened to what my symptoms were and they helped make me feel better. Turns out I have the flu, my nose was red, my ears was red, and my throat was red. The wheezing reduced once I completed the 10 minute breathing treatment given to me. I've been taking DayQuil, NyQuil, and cough drops in order to help suppress my coughs and help me sleep. I hope to never return, but if I am sick the next time I am here, I would not hesitate to come back to be seen. I do have the prescription for antibiotics if I don't feel better by tomorrow. I did pickup the inhaler and the nasal spray to help with the congestion. Thank you for treating me.

Decide yourself why based on these facts: - We signed up…read morefor Save Your Spot for 4:30pm; - We were moved to 5pm; - When checked in we were numbered 3 - We became number one at 5:30 - Three people who were after us on the list (patients #2 to 4) some of who were walk-ins were called and went in; - At 6:15 I escalated to reception after our name disappeared from the list; - At 6:20 the fourth person (patient #4) was called and went in; - We were brought in at 6:25. - I asked for a nurse to provide an explanation so I can reflect it when I provide a feedback and complaint. The nurse took all her stuff and left the room, saying I will not take your son, somebody else will.

Thank you so much for the compassion, skills and time yesterday when I was having a bad day!!!…read more The waiting room was super welcoming and calm, I felt like I was well taken care of getting my hand checked out after I slipped on ice and punctured it with some foliage. I would never hesitate to get checked out in the future knowing there is a safe place to go with humans who are equally as inviting. Thank you very much for your kindness! Highly recommend!

I went in with a sore throat, and they told me I didn't have strep throat and I only had a viral…read moreinfection that would go away on its own. I continued to suffer for a few more days (because they told me not to come back for 5 DAYS) before finally deciding to go to a different walk-in. Turns out, I VERY OBVIOUSLY had strep throat. Then, to top it all off, they decided to charge me over $100 for my visit (yes, even with insurance). I am never going back. Absolutely ridiculous.

We have only been members here for a few months but we would highly recommend.. they have went…read moreabove and beyond to help us... as opposed to other doctors, I feel like they actually care about us and we are a name not a number.

Absolutely love this practice. Dr. Jeff O'Boyle is the man! Incredibly talented Dr with a great…read moresense of humor who truly cares about his patients and building a long-term relationship. Prices are incredible for the service he provides and he is ALWAYS there for you. Love the direct pay service and tell all my friends about him.

Closed. Doesn't answer phone. New location not posted. I was very disappointed in their lack of…read moretransparency

Excellent from start to finish. Professional and through would highly recommend. The front desk was…read moregreat and when I was examined it was the best I've ever had at a Urgen t care facility.

Came in for an RN visit today. I arrived early and checked in about 5 minutes before my scheduled…read moretime. Still, I wasn't called in for over 30 minutes. When I asked the front desk, they said they'd check, but no update came. Meanwhile, others who came after me were seen first. This was just a second dose vaccine follow-up, and during my last visit, I was told it wouldn't take much time. I ended up waiting nearly 40 minutes before I was called in. That said, Sky was super cool, professional and gentle. I didn't even feel a pinch! In and out in 10 minutes. The wait was frustrating, but Sky made the actual visit smooth and easy. The clinic should definitely work on managing appointment timing better, especially for simple follow-ups.

If you want basic competent medical services don't go here. The employee gossip,…read moreunprofessionalism, and social networking does help pass the time because you will wait and wait. Whatever you do, do not ask how much longer. It's a sin. Ignore the mission statement and core values posted everywhere. They obviously don't apply to staff regarding patient care. I actually was told by an employee that she doesn't get paid enough to care.

Quality care , type of care range from small cuts too injuries . They handle all types of care …read more Office experience was pleasent and right to the point . Explain everything and made me feel welcomed.

Quick service, good care, didn't really get it follow up. Staff are pleasant and knowledgeable.read more

IHA Child Health has been wonderful so far. Our newborn has seen Dr. Lacy and the nurse…read morepractitioners several times and they have been fabulous. The 24/7 hotline has also been amazing since we're first time parents trying to figure it out. The location is also great. We can't wait until he's a little older and we'll be able to enjoy downtown Plymouth before or after an appointment.

The top parking lot is open again no construction so ample spots to park…read more As of 2023- Update Now I see Dr.Deborah Weener here. Visit experience is still very good. I show up at appt time. Wait for 10 mins max after check-in then be ushered into the fold, check my weight ushered into an exam room where the nurse updates all my info. Then wait 10-15 mins for Dr. to show up, after a comprehensive checkup I leave. All very good service. NOW IHA has started a practice, you dont even have to pay a copay. They just bill you. And if you cant pay the bill, there is access One that will setup a payment plan as to what you can afford. So everyone is happy.

This is whole strip of medical buildings is great. I've been a patient for a few years, and was…read morethrilled to see they had building 10 doing labs on Saturdays til noon. (I have a surgery Tuesday and they said I needed labs done on Saturday. I had no idea they did it!) They're super nice and even with a dozen people ahead of me, I was in and out in under half an hour.

Excellent Internal Medicine physicians! Plus, the entire staff is always kind, pleasant and…read morethorough. The 3 docs I have seen are excellent!