I love that you can still find a small practice in Ann Arbor, where most, if not all of the doctors…read moreoffice is an entity if U of M or IHA. What I loved most about my PCP back in Cali was that I knew who my doctor was and could ensure that I would be seeing only the person, unless I requested someone else. This practice has three primary doctors and a nurse (I believe she isn't there daily), but they have a really nice woman(not sure exactly what her title is) but she preps all the patients before the doctors see 'em. My PCP is probably the youngest and the newest in that practice and does a great job taking the time to talk about any concerns or issues I had and didn't take über long to get to me either. It was very easy getting an appointment and the front women are helpful. If you're looking for just one doctor you can see and build a rapport with them, I would recommend coming here. Oh another plus is that they haven't moved to using an electronic system, so it is more a one on one visit, as opposed to the nurse or doctor talking to you but looking at a tablet most of the visit.

This place was average enough when it was convenient for me location wise but then they're…read moreswitching to some expensive model and I never received any information about it aside from talking to a friend who also uses this doctor... I got only a couple robo calls from him inviting me to some dinner presentation at Weber's. Not interested in being sold something at the doctor's office.. I found another doctor.

This is building 10 of 10 (U of M medical buildings line the entire ring around Briarwood mall -…read moreluckily they are all clearly labeled). Overall the atmosphere of the whole clinic/center is relaxed and laid back. There's a television in the waiting room and everything feels clean and up to date. I did not receive any physician care here but I did take advantage of the walk-in lab to get blood drawn. And when I say "drawn blood" I mean TWELVE vials (my new doc is apparently extremely thorough). The woman working at the lab was awesome. She was a little snarky but in a completely accessible warm, joking way. She was meticulous with checking and double-checking all the labs that were ordered. I warned her about my veins being crap (at most places, they stab into my arm and then "dig around" continually moving the needle under my skin and stabbing every which way until they finally get a vein - I don't mind needles or pain but it's sickening). This lady, on the other hand, felt both my veins and was careful to choose a small needle. She stuck me once, precisely, right into my vein, and got a good draw. THANK YOU, LORD. Next time I need vampirical services, I won't hesitate to return.

Having going here since I was 10 years old... the staff are friendly and very nice, check-in is…read moreeasy and quick... back in the old days, wait time was round 15 minutes or longer... but once I check in, I'm in the back room with the nurse within few minutes.... the process is so efficient! Check-out is equally quick.... I also love it because radiology and other services are near by, thus you don't have to go to the main hospital!

I read through reviews of several doctor reviews to replace my old pcp That did not listen. I came…read moreacross Dr. Ameens reviews and thought this would be perfect. My first appointment was very in-depth my medical history, my families medical history. I expressed my concern for some testing I thought was necessary in my own care that the other doctor did not listen about. He definitely agreed and wrote a referral right away. I have been going to see him for a year now with every other month appointments and he is exactly what I was looking for. He doesn't see a whole bunch of people so that he actually knows what's going on with his patients. He always talks to my son and has a special treat for him every time I bring him with me. The front desk/ scheduler Adam is also very nice welcoming. I feel like I have been in good care with him as my PCP.

Terrible patient care. I tried to book a check up appointment here and they called me twice in the…read morespan of 30 seconds (on a Saturday) to confirm. I missed those calls and immediately got a cancellation email. Then, I submitted my insurance card 5 days before my appointment only to receive a call 20 MINUTES before my appointment that this facility doesn't accept my insurance. Either they're poorly organized or just don't care.

My partner and I were looking for something very specific when finding a pediatrician for our son…read more My partner actually made a bulleted list of qualifications that the doctor had to have to even be considered. He he printed out that list and brought it with us to the offices -- I thought it would be embarrassed by it, but now I know it showed we meant business! We wanted to find someone who would consult with us and respect our decisions on vaccinations and antibiotics. We wanted to veer on the homeopathic side of care whenever possible. We wanted someone who respected the fact that our son was born at home with a midwife. It was hard to find all of this in a pediatrician, but in a family doctor, Dr. Scheerer was the It man. Dr. Scheerer is accomodating, I don't feel like a sardine in a tin can in his waiting room, he sits with you and really listens to your concerns. He knows his holistics but is also affiliated with St. Joe's, so you get the best of both worlds. He supports breastfeeding. He looks like he was in a rock band once, but has pictures of his family on a slideshow screensaver. Also, since he's a family doctor, he can take care of the whole fam. He sees babies every day, so we felt comfortable to have our son under his care. His staff remembers us and it really feels a lot more inviting than any other doctor I've been to. If you really like flourescent lights, a hospital setting, and a sterile-feeling environment, then he probably isn't for you. His office is in this awesome gigantic purple house near Planned Parenthood.

Dr. Scheerer has been my primary care doc for quite a long time now. Even though we're living…read moreoutside of the country now we still come back for annual check ups. He is thoughtful, thorough and engaging. His standard of care is among the best I have ever experienced in any of a variety of medical settings. In an era when your counted as lucky to get more than 10 minutes with your physician, Dr. Scheerer takes the time needed to examine, discuss options and then take a few minutes to talk about what books we've been reading.

I've been going to Family Medicine here for several years now and have consistently great…read moreexperiences. For the last 3 or 4 years, Dr. Holmstrom has been my PCP and I really liked her. I guess most folks do too because the only downside is that there's usually about a 3 month wait to see her! But I've been lucky that so far I haven't had any emergency issues to need to get in all that quickly so a 3-month wait hasn't been terrible. A few times I've needed prescriptions filled last minute and the staff has always been friendly and extended my refill until I was able to get into see the Dr. Most recently I was in yesterday for my yearly physical. Admittedly, despite being completely enamored with all things having to do with the medical profession, I have a bit of doctor's office phobia when it comes to my own appointments and I get really nervous whenever I visit (nothing personal, docs! I'm just a worrywart!) but the staff here puts me at ease. Everyone is great from the check in front desk staff to the nurses (there is one in particular that I've seen several times and she's the best! I'm terrible with names so I can't recall to give shout her out, sadly!) to the medical student who did my preliminary exam. Dr. Holmstrom is also so sweet and supportive and really friendly. Admittedly I've had a pretty grief-stricken year so anxiety/depression has been a bit of a struggle for me the last few months. She really took the time to talk through some of my issues and make sure that I was taking care of myself through all of it. They really do care here! UofM also has the neat health portal online where you can make appointments, view test results, request refills, etc. Everything you may need at your fingertips 24 hours a day. Just make sure you have your medical record number handy as you'll need it, if you're like me and forget your login & password all.the.time! ALSO--this office also houses the Japanese Family Health Program. This doesn't pertain to me but I think it's great they offer the services to Japanese speaking members of the population (several other clinics in the area service other languages).

Poorly organized. Very poor patient/customer service…read more you should stick to U of M medical or IHA. Avoid this place!!

Billing is a nightmare with this company. Went in for a cough, they gave me medicine for said…read morecough. Later on I get a bill from them saying I owe $700. I'm thinking what? I have insurance. I contacted my insurance company and they said the medicine I received didn't match the diagnosis the NP gave. After calling AFC to get it sorted out, nothing happened. Received another bill. Contacted them again and finally they fixed it. I received a bill for my $35 copay which I paid online. Just today I receive another bill for the EXACT same amount for the same service. I don't know what kind of scam or shady business they are running but this is unacceptable. Will definitely be going elsewhere from now on. Shame I have this place a chance for being the closest one.

This is whole strip of medical buildings is great. I've been a patient for a few years, and was…read morethrilled to see they had building 10 doing labs on Saturdays til noon. (I have a surgery Tuesday and they said I needed labs done on Saturday. I had no idea they did it!) They're super nice and even with a dozen people ahead of me, I was in and out in under half an hour.

Excellent Internal Medicine physicians! Plus, the entire staff is always kind, pleasant and…read morethorough. The 3 docs I have seen are excellent!

I've been a patient at this doctors office for the past 10 years. I have been treated for numerous…read moreissues here. Those visits haven't always been the greatest because I always have issues getting refills for my medications in a timely manner, even just simple BC. However I continued to frequent the office. Huge mistake! I should have stopped a long time ago but everything happens for a reason. Recently, I had terrible pain in my feet and made myself an appointment with a podiatrist who properly treated me. They requested that I get a global referral from my primary care provider. I called my primary care physician and requested one but they adamantly refused to give me one because I hadn't been seen for foot pain in her office. I find that completely ridiculous. I am very disappointed. I will not be returning. There are better providers out there

Maybe hire more staff to answer the phones, been on hold 20 minutes already...................read more

As a new patient, had a bad experience before I even saw this DR. My appt was for 11am, they asked…read moreif I could come at 10:45 to fill out paperwork. Due to construction I arrived at 10:53, they told me I could not be seen because I was late. Seriously? Finding a new doctor in Ann Arbor...

My husband was 10-15 minutes late for his appointment & he was told the Dr or PA could not see him…read more& he had to reschedule the appointment. We have been patients of Ann Arbor Family Practice for over 20 years & this is how they treat long-standing patients. I called the office to express my dissatisfaction & the receptionist was rude, combative & unwilling to even give a simple "I'm sorry". She said she wasn't the person who turned him away. Unbelievable.

As a parent, I've always heard of other parents who just LOVED their pediatrician but I never have…read morethat privilege, until now. I started taking my 3 kids (ages 15, 10 and 2) to Dr. Dumont back when my youngest was only 2 weeks old - and I love this office and everyone who works there. Every single person is kind and welcoming, and go above and beyond to provide a wonderful experience for both the patient and the parent. I love the fact that I can call on a Monday morning with a sick child and almost always get in THAT DAY to see someone. I love the fact that I've never had to wait over 15 minutes to see someone once we arrive - that's pretty awesome in my opinion because I remember, as a child, having to wait over 90 minutes sometimes to see my own doctor. I love the fact that the office was willing to work with me on a bill that my insurance company decided not to pay, I was able to make monthly payments until I was caught up. I love the fact that they have an after-hours pick-up for prescription refills. I love the fact that all 3 of my kids feel comfortable with the doctors and staff, from toddler to teenager. I could go on and on, but I will just highly suggest you check this office out if you're looking for a new doctor for your kiddos. You won't regret it.