Amazing experience and actually is a place that supports the LGBT+ community. I got my ears pierced…read moreher and no only am I going back to get another piercing but looking at their tattoos as well. They give you clear instructions and very laid back which is important. No complaints!

Disappointed in Follow-Up and Customer Care…read more I've been to this studio before and have spent a good amount here, so I expected better care. Yesterday, I went in to have my post shortened and was charged $35 just to switch the bar, which felt steep for a quick adjustment. I also purchased new jewelry for $120, bringing my total to $166 for that visit. Today, I called back because the post was still visibly poking out of my conch and felt uncomfortable. I asked if it could be shortened further, and was told I'd be charged again, due to a "shop fee and materials." That felt unreasonable, especially since it was clearly a follow-up to the service I had just paid for. I later spoke with Sarah, the piercer, who told me she had already given me the shortest post available (4.7mm). But then she said I'd need to come back in so she could inspect it to decide if it needed to be shortened further. That left me confused -- if 4.7mm is the shortest she has, what exactly would be the point of an inspection? At the end of the day, I left feeling disappointed and like I was being nickel-and-dimed. After spending $166, I expected a bit more care, flexibility, and follow-through. I won't be returning.

I'm so happy I got my lips done with laser away! I was a little scared because I didn't know who…read morewas injecting me at first but they are very professional. Karen, my injector, did a wonderful job guiding me through the process. She helped balance out the evenness in my lips and gave me exactly what I told her! I also love that I payed everything upfront before getting them done. At another med spa I had been to you pay after and are required to tip. Obviously I would tip, but with laser away its all up front which is great! The only thing that I feel like LaserAway could have is music while patients are getting their lips done/other procedures. I've been to another medspa before and they did that and I like it. I will be back!

I came in for a tattoo removal and filler consultation, was very clear about what I wanted, and was…read moreassured they could deliver exactly that. Based on their confidence, I paid upfront for tattoo removal and 3 syringes of filler. Right after the first tattoo removal session, I was told the tattoo removal wouldn't work because of the ink color -- something they absolutely should've mentioned before selling me a package. With the filler, I was only given half a syringe (with no explanation until after I paid), the filler was placed wrong and was injected on the inside of my mouth as opposed to around the lips where it's supposed to go. It was done in small section so you could see where the product was and wasn't. I was told that it would need to be dissolved because I had a bad reaction- I've been getting filler for years, but again trusted them, so I got it dissolved and came back. When I returned to get the rest, they told me they'd thrown it out because "they can't store it so I need to purchase more" Again -- never disclosed until it was too late. I asked for a refund and was told several times it was being processed, but months went by with no response. I followed up constantly, stayed patient and respectful, and was either ignored or brushed off. Finally, someone from their national office called me -- he was rude, aggressive, and sarcastic from the second I answered. When I asked him not to talk over me, he paused for a full minute just to say, "Just wanted to make sure you were done before I was allowed to speak." Then he hung up on me when I address his behavior. I spent thousands of dollars here and got nothing I was promised. Now I have no thousands of dollars in credits that I will never use. They lie to make the sale, botch you, dodge accountability, and treat you like an inconvenience if you ask questions. Worst customer service I've ever experienced. I never wanted to embarrass myself by sharing photos of my lips, but want to help anyone else who is considering going here. Save your time, money, and sanity -- go literally anywhere else.

First off I had no clue this location was here near my place and I've been driving further to the…read moreDallas location at Park Lane. So grateful these ladies are here! I was greeted by Leetha(apologies if I spelled you name wrong), but she is so amazing and vivacious. My Nurse for the day Sidney did an amazing job , inquired about how my treatments have been going thus far for laser hair removal. She listened to my concerns and made alterations as needed. She checked on me throughout the treatment , and gave recommendations as well. I wish we could pick out nurses every time but ... I understand schedules. Nevertheless I look forward to completing my remaining sessions here!!! Thank you ladies.

Taylor is hands down the best laser technician I've ever had, and I've been to several laser hair…read moreremoval clinics over the years. She's incredibly gentle, explains her technique and the process clearly, and checks in every step of the way to make sure you're comfortable. The new Addison clinic is beautiful, clean, and welcoming -- and LaserAway has consistently delivered the best results I've seen. Taylor truly sets the bar for exceptional care and results.

Love UPKeep! The sweetest staff that wants to make you feel your most beautiful self. They are also…read morealways running great sales and deals- check UpKeep Med Spas Instagram or website for that week's deals. Highly recommended !!

I have done RF microneedling and Botox at Upkeep and highly recommend! RF microneedling was with…read moreAleigha and she was amazing. Then Botox was with Anna and she did a great job too. They make you feel comfortable and make sure you have all of your questions answered. Make sure to check their instagram because they have good specials on all sorts of services. The location is also super clean and cute and pink!

I came here to get my Medusa switched out to a longer bar because my original piercer at a…read moredifferent shop pierced it with such a small bar there was no room for swelling and it was sinking into my lip. While there was a language barrier, the piercer still accommodated me and we figured it out. He let me know I can switch it out to the original jewelry once the piercing has healed more. It already feels much better!

Great place!! Clean, great price and amazing artists. Glad I went there to get this tattoo.read more

Katriece's service is outstanding every time I get laser. She is very knowledgeable about her work…read moreand has great memory to make the experience personable. I highly recommend this place because of her.

Came to Ultimate Image almost 4 years ago for laser hair removal since they have lasers that work…read moreon darker complexions and had a wonderful experience with Katrice! Last month was looking into getting laser hair removal for a different area and was happy to see that Katrice was still there! Packages are affordable and the service is excellent!

The owner Ideh, is a talented professional. She is warm and welcoming. She puts you at ease and…read moremakes the experience as comfortable as possible. Ideh stays abreast of all the newest innovations and techniques. Any skilled professional - she is a licensed Nurse Practitioner - ( big bonus) can inject product. And that would be fine. But Ideh has an artistic eye and can make one look their best. I wouldn't go elsewhere.

I recently had the CO2 laser cool peel done by Ideh & am loving my results after just 1 treatment…read more My skin is brighter & glowing & can definitely see a difference. I already have my 2nd session booked!

Just wanted to give a shout out to this business exclamationg energy in the salon amazing results!I…read morelove it here please give jennifer a shout and come experience all the goodness!!

Unbelievably rude, unreliable, and unprofessional. Was a no call no show for an appointment I let…read moreher choose the time for. Also, read the other one star reviews on Groupon where she responds and berates other people for not showing up. I would recommend spending a little more money for someone reliable and competent; and one who also prioritizes customer service. I usually tip big and I'm so glad I saved my money for elsewhere :) thanks Jennifer!

What a great experience. Annie took the time to listen to my concerns about the bags under my eyes…read moreand then made recommendations on how to best approach treatment. We discussed other areas where I wanted to look more "well rested"and Annie came up with a treatment plan over several phases. I'm happy to report I just finished my second treatment and when I look in the mirror I see younger eyes and fuller lips and an overall more rested looking face. I wanted something that looked natural and Annie definitely delivered. Now, I can't wait to return for the next phase. As someone who's in their wiser years I appreciate the consultative approach that Annie took by not only addressing my aesthetic look but also the health and improvement of my skin texture and elasticity. I've already recommended Annie to several of my friends and family members. If you're looking for someone who offers a full range of services and where you can be confident in their expertise, then look no further, Annie is the person to see.

I scheduled an appointment for Botox, but the doctor recommended Dysport instead, noting that she…read morehad seen better results with her other patients. I trusted her recommendation and went ahead with it, spending $500. It's been a few weeks and I have to say I'm not as satisfied with the results as I still have quite a few visible lines, which I shared with the office during their follow-up. I was surprised to learn that they do not offer complimentary touch-ups--something most other places include, especially if the patient isn't completely happy with the outcome. After taking the doctor's suggestion and investing a significant amount, I expected a higher level of attention and care to ensure I was satisfied with the results rather than just being asked to book another session.