If you are looking for an upscale community with all of the amenities in a cute downtown area, this…read moreis the place! From the apartments, club room, roof top deck with pool, fire pit, outdoor bar, grills, table tennis, bags....I mean, it has it all! Dog friendly too! :) Giovanna and Nicole in the office are amazing too- always planning fun get togethers with the residents- smores and wine night at the fire pit just this week! Its lovely here !!

Sorta bougie, pricey ~ but seriously, compared to owning a house--this place is awesome (and…read moreclean)! Love the leasing office and maintenance. Very laid back place to live. Lots of professionals/commuters to the city live here. Old people mix with young people. The leasing/front office plans social events -- it's like living in a Kimpton hotel actually. People are nice here, and many have dogs. Gym and offices are nice. Note: the units are small, and the property is right on Metra. I have to keep the shades (provided) down during severe weather stages as they provide insulation when it's super cold/hot. However, the location and amenities outweigh those small annoyances for me. Also, after reading another review, I will say that the elevator, to date, has not been an issue at all. Overall, I'm happy I chose to live here. But, price will be a factor.

One of the first residents. My wife and I have been here since November of 2016. Its like living…read moreat a resort. Our balcony overlooks the bocce ball court and the heated pool. We are empty nesters due to 3 kids in college. Living here allows to rediscover ourselves by frequenting the over a dozen restaurants and bars within walking distance. $5 dollar movie night, live music and entertainment during the summer on our lawn and the monthly events sponsored by the apartment management keep us very busy. The heated garage for our two vehicles and the fact our dog MaiTai is allowed top off the many amenities offered. Here is a list of the other Amenities: -Heated, indoor parking -Fitness center with spin bikes -Expansive courtyard with grills, bocce ball court and heated pool -Theater -Community room -Private dining room/conference room -Business café -Common area Wifi -24/7 coffee service -On-site management and maintenance -Guest Suite -Package receiving -Dry cleaning drop-off/pick-up -Restaurant delivery I highly recommend coming over to take a tour. Giana and the rest of the staff are fantastic and very accommodating.

If I had seen an honest review like this before signing a lease here, we never would have moved…read moreinto this building. The five-star reviews give a very misleading impression of what living here is actually like. The biggest issue we experienced was the complete lack of accountability from management when problems arose. Instead of addressing issues directly, the response was consistently to shift blame onto residents rather than take responsibility. You can even see this pattern in how management responds to reviews on Google. Several one-star reviews are met with responses claiming they "cannot verify the reviewer as a resident," which conveniently allows them to dismiss the concern entirely. Shortly after moving in, we submitted a maintenance request because our unit was overheating and we needed to run the AC. A technician came to the apartment, was inside for less than two minutes, did not inspect the unit at all, and told us there was nothing that could be done because of outdoor temperatures. The ticket was then marked "resolved." For the next five months our apartment remained extremely hot. We had to sleep with the windows open just to cool the unit down and regularly woke up sweating. We later learned from neighbors that they run their AC year-round without issue. In other words, the information we were given was incorrect and the system had never actually been inspected. The problem was only fixed months later when a different technician properly evaluated and repaired it. When I tried to address this with management, they claimed the issue continued because we did not submit another maintenance request. That explanation makes no sense. We were told directly by maintenance that nothing could be done, so there would have been no reason to keep submitting work orders for the same issue. Instead of acknowledging the mistake, the responsibility was shifted onto us. There were also situations where basic consideration for residents seemed to be an afterthought. Shortly after we moved in, the flooring in the unit above us was replaced. The construction noise was extremely loud (loud enough that I couldn't work from home and it terrified our dog) yet no notice was given so residents could plan accordingly. During this same time we were dealing with a traumatic pregnancy loss that required surgery and thousands of dollars in medical expenses. We provided documentation and asked if there was any flexibility with the lease so we could spend time with family while recovering. The response from management was extremely cold and dismissive with absolutely no empathy. The lease terms are also misleading. The lease references a 60-day notice and two months of rent, which most people would reasonably interpret as about two months to exit. In reality it amounts to four months of rent to break the lease. Had we have known this, we never would have signed. The building also has only two elevators and no freight elevator, which makes moving extremely difficult. Soundproofing is another issue. You can clearly hear normal conversations inside apartments when standing in the hallway, and from inside our unit we could regularly hear everything happening in the hallway. The fire alarms also go off far more frequently than in any other building we've lived in (twice within three days once), and after these incidents, there was no communication sent to residents. For the price this building charges, the experience simply does not match what is advertised. If you are looking for true luxury apartments in the area, I would strongly encourage you to also look at buildings like The Fynn, The Vyne, or The Marke, which offer much newer spaces and amenities for similar pricing. Unfortunately many of these issues only became clear after we had already signed the lease and were locked into the terms. If you are considering signing a lease here, I strongly recommend reading the one-star reviews carefully. After living here, we unfortunately found them to reflect our experience far more accurately than the five-star ones.

Lived here at one time. The place is nice overall, but with many things to note. It is very…read moreoverpriced (utilities are high and parking is $150 for a congested garage). On weekends, the elevators are always packed (only built two here when 3 should have been the minimum to keep up) so you will have to wait minutes just to go down the stairs when you pay so much to live here already. you will hear your neighbors. place is not soundproofed that well for the "luxury" price. People are good overall, but every floor is a pet floor remember. Also, hot water only worked for maybe 5 minutes in the shower. Sorry that's unacceptable for a "nice" place like this. Maintenance couldn't do anything when complained. Staff is good overall, but can tell money hungry. Bottom line: lower the price is my recommendation to this place.

Adding to my last comment, the apartment was almost perfect and we were told it looked perfect when…read morewe moved out and they have none of the deposit back. Stay away from this complex.

Theres more bang for your buck than any other rental in downtown elmhurst. Its within walking…read moredistance to trains and dozens of great restaurants. Elmhurst Place has it all. Luxury, convenient, and a staff eager to please. - BGP

Our washer and dryer have both broken down the last month and no clear response from maintenance…read more It's a huge inconvenience to have to do Landry in other units or not at all. I've been asking for a furnace filter replacement for over A MONTH now. My wife is disabled and dust from a poor filter is creating health issues as well as poor functioning AC. A complete joke! Maintenance is never there when you need them. Our lobby has had 2 leaks in the past 2 months so our drywall is cut open half the time. The owner doesn't want to spend money to fix anything and nothing gets done anymore. We will not be renewing our lease as this building has become a major inconvenience for us.

I loved Vyne on Haven! Great building with all the great amenities I have been looking for…read more Fabulous location too...train stop is across the street for an easy commute into Chicago or the western suburbs. Spacious apartments and very quiet. The management staff is great...personable and helpful with everything. Dining and shopping within easy walking distance. Very friendly neighbors. This is a great place!!

From the owner: Waiting for you to make it home - this Greystar professionally managed community offers a mixture…read moreof comfort, style, and convenience. With an intriguing list of attractive amenities and features, we are committed to an exceptional standard of living. Contact us today to find your next perfect home!

CURRENT RESIDENT: Been living at Elm Creek for 10 months and people are smoking in the building. It…read morecauses our apartment to smell like an ash try! Management has not handled the issue and does not reply to emails. Also poor communication even when you talk to management in person. As a resident of Elm Creek we have received one news email to all residents reminding them not to smoke on the premises. This has been an ongoing issue since we moved in and we picked this residence for its non-smoking status. If you are looking for a non smoking apartment or one that doesn't smell like an ash try then I would look elsewhere. Update 7/7/2018: Thank you for the prompt reply. Management handled the resident who was smoking and did not allow them to resign their lease. Thank you very much for your help in handling this issue. Due to the prompt reply and dealing with the issue I updated my star rating to 4/5.

The roof over the pool did not open as promised, the hot tub was broken, and there was a vicious…read moredog allowed on the property. The management did not offer solutions to problems. I'm glad I moved out.

NEW MANAGEMENT AS OF MARCH 2020…read more Most of the negative reviews were in reference to the previous ladies at the leasing office. They WERE terrible. Once you signed the lease they couldn't have cared less about helping you with anything, and I'd get scoffed at and/or ignored when walking into their office. NOW, there is brand new management, and you've never seen a night and day difference like this. Lisa is incredible. I think the other is Sofia? They're both doing a great job being the only two ladies on site operating this whole place their hands are pretty full. Probably won't be easy to connect by phone for the next couple of weeks or months. What matters most is that these ladies treat you like you're important, and they want what's best for you. You won't be disappointed as far as staff goes. In regards to the units, they're small but nice. A compromise I'm happy to make. There are available storage units which were a godsend for me living in a 370sqft one bedroom. Nice appliances, my unit has hardwood, and the fact that they fit a thin dishwasher is fantastic. Laundry is a bit pricey you could spend $20+/mo on it. I had one maintenance issue in about 5mo living here and it was a slightly leaky faucet fixed within a few hours of the request. Extremely safe area I've never felt even remotely in danger here, which is one of the primary perks of living in Elmhurst. Neighbors are decent folk in my experience. Overall with the new management, move in while you can. This place will be in high demand when people catch on to what Elmhurst Terrace is up to.

There was damage to the wall as soon as I moved in. The bozo Lisa who rented me this property…read morepainted a false image of how great this place was and it has been nothing but a trash hole to live in. Constant noise and stupid kids Outside smoking and kicking their balls against the windows in the court yard. DO NOT move here, I had to relocate for work and accepted I had to break the lease and would pay the fine, and they refused my deposit back. I'm going to post on every review opportunity to talk about how bad this leasing apt is. You can put lipstick on a pig but at the end of the day it's still a pig.

This was the reply very lackluster. Didn't offer any attempt or suggestions to try and see what…read morethey could do. We do not have any managed apartment properties in our database that match your criteria.

I was in a desperate situation last month after being turned down by other places and finding out…read moreat the last minute that I needed to move into a permanent home within two and a half weeks. It was very difficult at first to locate a place because my son is disabled and I needed a building with an elevator in a certain area. I contacted Caryn and Dave at Apartment Solutions in Naperville, Illinois. They stepped up immediately and fought so hard for me. I cannot say enough good things about this team! Dave really pushed incredibly hard to make sure everything went through. Thanks to their absolute dedication, they came through in less than two weeks with a beautiful 3-bedroom, 2-bathroom rental complete with elevator and garage parking. If you need a team that will truly go to bat for you when the pressure is on or you are looking for a team to help you find housing with dedication to your specific needs, look no further than Apartment Solutions! You guys are truly Awesome!!! Linda Young

Kat is very easy to work with and she is responsive, professional and someone you can rely on. She…read moreknows the city of Chicago inside and out and is someone I would highly recommend working with for your real estate needs. You won't just develop a business relationship with Kat, but you'll also gain a friend. If you need an agent in Chicago, Kat is the person to see!

Katherine is the ultimate real estate professional! She has taught me so much about the…read morecomplexities of buying and selling real estate. She has a great network of people too--mortgage lenders, inspectors, even home cleaners--she's such a great resource for anything real estate related!! Above all though, she is a truly loyal friend and businesswoman who puts the needs of her clients first. She is an absolutely fantastic realtor and I'm honored to call her a friend!