If you are looking for an upscale community with all of the amenities in a cute downtown area, this…read moreis the place! From the apartments, club room, roof top deck with pool, fire pit, outdoor bar, grills, table tennis, bags....I mean, it has it all! Dog friendly too! :) Giovanna and Nicole in the office are amazing too- always planning fun get togethers with the residents- smores and wine night at the fire pit just this week! Its lovely here !!

Sorta bougie, pricey ~ but seriously, compared to owning a house--this place is awesome (and…read moreclean)! Love the leasing office and maintenance. Very laid back place to live. Lots of professionals/commuters to the city live here. Old people mix with young people. The leasing/front office plans social events -- it's like living in a Kimpton hotel actually. People are nice here, and many have dogs. Gym and offices are nice. Note: the units are small, and the property is right on Metra. I have to keep the shades (provided) down during severe weather stages as they provide insulation when it's super cold/hot. However, the location and amenities outweigh those small annoyances for me. Also, after reading another review, I will say that the elevator, to date, has not been an issue at all. Overall, I'm happy I chose to live here. But, price will be a factor.

If I had seen an honest review like this before signing a lease here, we never would have moved…read moreinto this building. The five-star reviews give a very misleading impression of what living here is actually like. The biggest issue we experienced was the complete lack of accountability from management when problems arose. Instead of addressing issues directly, the response was consistently to shift blame onto residents rather than take responsibility. You can even see this pattern in how management responds to reviews on Google. Several one-star reviews are met with responses claiming they "cannot verify the reviewer as a resident," which conveniently allows them to dismiss the concern entirely. Shortly after moving in, we submitted a maintenance request because our unit was overheating and we needed to run the AC. A technician came to the apartment, was inside for less than two minutes, did not inspect the unit at all, and told us there was nothing that could be done because of outdoor temperatures. The ticket was then marked "resolved." For the next five months our apartment remained extremely hot. We had to sleep with the windows open just to cool the unit down and regularly woke up sweating. We later learned from neighbors that they run their AC year-round without issue. In other words, the information we were given was incorrect and the system had never actually been inspected. The problem was only fixed months later when a different technician properly evaluated and repaired it. When I tried to address this with management, they claimed the issue continued because we did not submit another maintenance request. That explanation makes no sense. We were told directly by maintenance that nothing could be done, so there would have been no reason to keep submitting work orders for the same issue. Instead of acknowledging the mistake, the responsibility was shifted onto us. There were also situations where basic consideration for residents seemed to be an afterthought. Shortly after we moved in, the flooring in the unit above us was replaced. The construction noise was extremely loud (loud enough that I couldn't work from home and it terrified our dog) yet no notice was given so residents could plan accordingly. During this same time we were dealing with a traumatic pregnancy loss that required surgery and thousands of dollars in medical expenses. We provided documentation and asked if there was any flexibility with the lease so we could spend time with family while recovering. The response from management was extremely cold and dismissive with absolutely no empathy. The lease terms are also misleading. The lease references a 60-day notice and two months of rent, which most people would reasonably interpret as about two months to exit. In reality it amounts to four months of rent to break the lease. Had we have known this, we never would have signed. The building also has only two elevators and no freight elevator, which makes moving extremely difficult. Soundproofing is another issue. You can clearly hear normal conversations inside apartments when standing in the hallway, and from inside our unit we could regularly hear everything happening in the hallway. The fire alarms also go off far more frequently than in any other building we've lived in (twice within three days once), and after these incidents, there was no communication sent to residents. For the price this building charges, the experience simply does not match what is advertised. If you are looking for true luxury apartments in the area, I would strongly encourage you to also look at buildings like The Fynn, The Vyne, or The Marke, which offer much newer spaces and amenities for similar pricing. Unfortunately many of these issues only became clear after we had already signed the lease and were locked into the terms. If you are considering signing a lease here, I strongly recommend reading the one-star reviews carefully. After living here, we unfortunately found them to reflect our experience far more accurately than the five-star ones.

This is a fantastic place to live. The location is ideal for getting to the airport and enjoying…read morethe downtown benefits of Elmhurst. The pool area is the best of the best; giving just enough privacy from the streets but not blocking the sunshine. There is a conference room, community room and a theatre room. The folks who work here do their best to make it like home for the tenants. I highly recommend!

Lived here at one time. The place is nice overall, but with many things to note. It is very…read moreoverpriced (utilities are high and parking is $150 for a congested garage). On weekends, the elevators are always packed (only built two here when 3 should have been the minimum to keep up) so you will have to wait minutes just to go down the stairs when you pay so much to live here already. you will hear your neighbors. place is not soundproofed that well for the "luxury" price. People are good overall, but every floor is a pet floor remember. Also, hot water only worked for maybe 5 minutes in the shower. Sorry that's unacceptable for a "nice" place like this. Maintenance couldn't do anything when complained. Staff is good overall, but can tell money hungry. Bottom line: lower the price is my recommendation to this place.

Great location and amenities! Highly recommend if you are looking for a new modern apartment…read morecomplex!

The owner Charles Walsh does not care one bit about the staff or residence of this building. It…read moretakes him years to fix and repair any problem within the apartment. The place has mice and he does nothing to clean up the problem. The hallways are so outdated and smell from old carpet. The third floor smells so bad you have to hold your noise to leave the floor The plumping is a disaster and he just puts cheep fixes on it. Living here was like living in the slums. This is the slums of elmhurst. Think twice before you rent an apartment there.

RRRRRUUUNNNN!! Yes prices are decent here, room sizes also…read morenice, but in this case you get what you pay for. Reality is that this building is hella old and hasn't been updated. They say unit has been cleaned, but not professionally. Black mold in washer and shower ceiling, linoleum floors filthy, carpet suuuper old ( slate blue!), and even feels dirty to walk on. Basement parking and storage smells like mold and mildew and no spots available for bikes. Make sure you take the elevator down to LOWER garage ( in back of building-they won't show you on tour). Exercise room looks good, but treadmills and elliptical don't work. Have one of those bikes with a fan for the front wheel-- omg. So that's pretty useless. Party room is time warp from the 70's!! Good for a 70's theme party though!!Same with the beautiful, red carpet in dimly lit hallways. Office manager, Linda is older lady, feels helpless, knows the owner well, blames owner that he won't change things ie carpet, hall carpets, leaky noisy windows (CCCCOLDDD in winter; yes, train and train HORNS-- make you levitate right out of bed)! Owner has multiple properties in Elmhurst, but seems like all are the same. Inherited them from Dad, and thinks they will just retain their value!! They WERE once nice, but no maintenance or upkeep until something breaks. Meanwhile, you can see him weekly with his lime green Dodge Viper Saturdays at Lombard street night! Maybe Kenmore apartments??

CURRENT RESIDENT: Been living at Elm Creek for 10 months and people are smoking in the building. It…read morecauses our apartment to smell like an ash try! Management has not handled the issue and does not reply to emails. Also poor communication even when you talk to management in person. As a resident of Elm Creek we have received one news email to all residents reminding them not to smoke on the premises. This has been an ongoing issue since we moved in and we picked this residence for its non-smoking status. If you are looking for a non smoking apartment or one that doesn't smell like an ash try then I would look elsewhere. Update 7/7/2018: Thank you for the prompt reply. Management handled the resident who was smoking and did not allow them to resign their lease. Thank you very much for your help in handling this issue. Due to the prompt reply and dealing with the issue I updated my star rating to 4/5.

The roof over the pool did not open as promised, the hot tub was broken, and there was a vicious…read moredog allowed on the property. The management did not offer solutions to problems. I'm glad I moved out.

There was damage to the wall as soon as I moved in. The bozo Lisa who rented me this property…read morepainted a false image of how great this place was and it has been nothing but a trash hole to live in. Constant noise and stupid kids Outside smoking and kicking their balls against the windows in the court yard. DO NOT move here, I had to relocate for work and accepted I had to break the lease and would pay the fine, and they refused my deposit back. I'm going to post on every review opportunity to talk about how bad this leasing apt is. You can put lipstick on a pig but at the end of the day it's still a pig.

I wish I could give these apartments and management negative stars. The worst living experience…read moreI've ever had. If you wanna hear the fire alarms go off every 5 mins this the place for you. BEWARE. They will try to screw you over on your security deposit when you move out so no matter what don't expect to get that back. Don't waste your time or money

We have worked with Cary for 9 years. Highly recommend. She is friendly and very helpfulread more

Joyce in the office is the first one that you will probably meet. She is the most caring and…read morewonderful person that you would ever want to meet and she will make you feel very welcome and right at home! She is quite a lady!

Kat is very easy to work with and she is responsive, professional and someone you can rely on. She…read moreknows the city of Chicago inside and out and is someone I would highly recommend working with for your real estate needs. You won't just develop a business relationship with Kat, but you'll also gain a friend. If you need an agent in Chicago, Kat is the person to see!

Katherine is the ultimate real estate professional! She has taught me so much about the…read morecomplexities of buying and selling real estate. She has a great network of people too--mortgage lenders, inspectors, even home cleaners--she's such a great resource for anything real estate related!! Above all though, she is a truly loyal friend and businesswoman who puts the needs of her clients first. She is an absolutely fantastic realtor and I'm honored to call her a friend!