Contacted Richard as I was in need of service on my water heater. He was timely in his response,…read moreand professional over the phone. He came same day and provided honest feedback. His price was reasonably fair as other companies were charging much more for the replacement. He completed the job the same day within a couple of hours. I highly recommend Richard.

Few months back, I had to replace my old dishwasher. A friend referred me to Mr. Richard F. for…read morethe job. He replaced the dishwasher and I was satisfied with the job professionally done. So, I had to keep his name and contact number for future help. This time, my gas water heater gave up yesterday. I contacted Mr. Richard F. and scheduled the replacement today. Again, the job was professionally done by Mr Richard F. and very satisfied with it. I read reviews but I seldom write reviews. I just want to share that somehow you may consider my experiences with this company... with Mr Richard F.

I hired Plumbing Installs to install an iSpring three stage filtration system. Petar arrived…read moreexactly when he said he would and was super efficient. He was also very knowledgeable and patient with my never ending questions. His work is well worth the cost and a great value. I've also recommended him to a neighbor who is looking for a reliable plumber. I'm definitely keeping Petar's contact number (714-455-4986) for any future projects.

I used Plumbing Installs to install my Springwell Water Filter / Conditioner system in June 2025…read more Petar was super helpful and informative over text/phone. He answered all my questions upfront. His pricing was very transparent and reasonable. He showed up on time with his son and they did a pretty quick and clean installation. Very nice people and great service overall! I would definitely work with him again on future projects.

Excellent service and work. Clean and neat. Very knowledgeable and went thru all choices. Done…read morein the same day, great response time. Hector and the other tech were great. They even helped to move a tool cabinet to get the new unit in, and no extra charge. Had to remove the cabinet from the wall. Helped me empty the cabinet too while the old tank was draining. Very highly recommended, you can really this is all they do.

Hector replaced our water heater today, and we couldn't be happier with the service. A few months…read moreago, we hired him to replace the water heater at one of our rental properties after reading so many great reviews. We were so impressed with his work that we called him again for another property. Hector is professional, knowledgeable, honest, and very easy to work with. He arrived on time, explained everything clearly, and completed the installation efficiently. The quality of his work was excellent, and the entire process was smooth and stress-free. If you need a water heater replacement, I highly recommend Hector. It's hard to find someone this reliable and professional. We will definitely call him again in the future.

Zach and his team installed an 80 gal Bradford White Heat Pump water heater at my house today and I…read morecouldn't be more thrilled with the results. Showers used to have to be speed ran with an undersized tank on a new build, so after talking with Zach he advised on the size and quality of a Bradford White. I'll admit I shopped around before coming back to them, they not only demonstrated the expertise of the install but matched the best quotes and even installed a regulator on the mainline to my house for the same price I was quoted on install alone from others. Heater install area looks clean and it runs like a dream. Wish I had better pics, they don't do it justice. Highly recommend giving them a call if you're in the market for a new water heater upgrade.

Sam is such a wonderful individual. On-time, fast, accurate and honest assessment of the situation…read more Such a pleasure to deal with this Doctor!

Ben is an extremely good plumber who I'd happily recommend!…read more We initially asked for an estimate on replacing our water pressure regulator but also decided to replace the hose bib and shut off valve with unions for ease of access. Ben was very communicative beforehand and gave a very reasonable price to replace it all. In person, he was even friendlier and very knowledgeable, advising us against unions for the water shutoff valve, which we agreed on. I also asked if he could take a look at my shower/tub cartridge as other plumbers said it needed to be replaced due to the water turning off when the handle is turned 180°. Although Ben doesn't work on shower/tubs (outside of the valve), he offered to take a look anyway AND FIXED IT! Turns out the cartridge was fine but the plastic scald prevention piece was on backwards. Once turned around, the water stayed on when turning the handle!! Ben is amazing and I couldn't have asked for a better plumber! I'm honestly bummed he doesn't do simple plumbing because I'd hire him for literally everything if he did!

This company is great! Ben came out to our house on short notice to detect a slab leak. He was…read morethorough, explained the situation, and provided us affordable options. Super reliable work with attention to detail and cleanliness. We have used him several times and are never disappointed. Highly recommend.

Miguel was a god send He was courteous and honest…read more He fixed my disposal and did not charge anything!!! I am now a loyal customer Thank you Miguel

Communication was clear and timely. Appreciated the quote without having to fill out a survey…read more Arrived the next day as scheduled... in a Saturday. The technician was able to quickly diagnose and fix the issues. In addition, made some recommendations for future issues.

SERVICE. This is the…read moresecond time I have contacted "Bert" (the owner) at First Option Plumbing to provide residential plumbing services. Following a camera inspection and receipt of a competitive estimate from Bert, I hired First Option Plumbing to remove cast iron drainage pipes concealed in the walls of my home. In the absence of any complications, the job was expected to last around three days. QUALITY. On the day of the re-piping job, Bert and his team of plumbers arrived on time and wearing professional uniforms. After placing protective booties over their shoes, they immediately placed multiple protective coverings on all floor surfaces and taped large plastic tarps along the ceilings and walls to minimize dust and debris. Then they removed the cast iron drainage pipes from several bathroom areas, laundry area, work sink and kitchen. After each cast iron pipe was removed, a brand new ABS drainage pipe was installed in its place. When they were done with the work, they cleaned-up each worksite and didn't leave any of the old cast iron pipes or debris behind. TL/DR: Bert and his plumbing team completed all of the re-piping work efficiently and very quickly. VALUE. I was very satisfied with Bert's plumbing services - highly recommended - thank you!

I have called first option a number of times! We always get professional service and let's all…read morecare. The prices are fair and they're honest.

Answered first try, said 'text me your address I'll be right over.' Showed up in a flash, purged…read morethe gas line to my WH and the dang thing fired right up. Charged me a perfectly reasonable amount especially for a weekend "emergency" service call. Didn't even charge me extra for the rat trap that got him because I forgot to move it! Nice guy, fun to talk to and is a fellow MMA fan. Will call him again in the future if needed.

This is not a paid review. Quoted me the most expensive so far for a water softener, installation…read moreand trenching. Like other reviewers here, I found him to be extremely rude, egotistical, and condescending. Zero communication skills. Instead of clearly explaining, he's doesn't want to talk and keeps saying " that's your problem" and then makes all these assumptions about what I don't know. Wow, how do contractors get away with this kind of attitude? I'd never work with this jerk. We've got to do what we can to help keep bad actors in line, meaning getting contractors back to being ethical and professional. Now he responds with lies because he can't take someone exposing his bad behavior.