I loved my experience here!…read more The service was amazing. The staff was incredibly patient and accommodating. The selection of rugs made it so hard to pick one they were all so amazing. The owner made sure that we were 100% satisfied with our decision. He let us look at every rug, compared our top choices, showed them in different lightings, and gave us all the time to decide. After all was said in done, he gave us a great deal and I could not be happier with my choice. I will definitely recommend this place to anyone looking for a new rug or any service to one they already own.

We've been looking for a new 8 foot round rug and this was the first place we stopped into. Moe was…read morevery friendly and kind and showed us a beautiful rug. The price was excellent and, while I was just a little reluctant because of the colors, he assured me that I could return it if I didn't like it. Once we got it home, we absolutely loved it. If you're looking for a rug, don't hesitate to look here. He's got a fabulous selection and an adorable little doggy. It was a pleasure doing business with you, Moe.

I always find great inspiration when visiting RH Outlet in Irvine. Savings are much lower than…read moreonline or in the showrooms. Selection changes frequently. Today there was an abundance of beige sofas - see the video! Sales people are always available to help me find what I need without being too pushy which I totally appreciate! Highly recommend this furniture store!

Seems like a hit or miss type of place. You may find something you really like and enjoy a…read morediscount on their retail prices. I didn't see any good deals. In my opinion, I would describe it as "less expensive" than RH retail shops, but far from a good deal. On top of that, many of the items appear to have some damage and/or wear. The ones that didn't look damaged looked like they were there for the other obvious reason - dull, lacking in style or aesthetics and nobody wanted it. If you live nearby, maybe worth a look. I would not go out of my way to visit this outlet. I can't really comment on the quality of their service and staff since nobody greeted me or said a word the entire time I was there. So I have no way to judge. 2.5/5 stars.

Great service and do the job right and in time .2n time using this Persian rug cleaning service and…read morewe are very satisfied.

So Cal Rug Masters is who you call when you care about your rug and want it to last. I read up on…read moretheir process and it is so much more comprehensive than the next best that I could find. Definitely worth the price. They came immediately and picked up our large 8 x 11 wool rug, and delivered it to the home we just moved into. They also provided a felt mat recommendation as I requested. It looks brand new and feels so fantastic! Highly recommend this company. They have the expertise.

We dropped off our Persian rug at Kalili Rugs to be washed and cleaned. After few weeks, we were…read moretold to come and pick it up, but when my wife went there to pick up the rug, the rug was not cleaned. She was told that they would send it back to be cleaned again, but after few more weeks when my wife went to pick up the rug she noticed that not only the rug is not cleaned but it now has more stains. We were not charged and She picked up the rug and brought it back home. When I called the company to complain, Arsalan whom I think is the owner was not only not apologetic for ruining our rug, but was impolite and showed no manners, conversation esclated to a degree that I had to hang up the phone due to my wife being present and could hear his rode behavior.

Best quality rug I've ever bought, came a day early. I was prepared to spend twice as much on a…read morerug... so happy with everything

They were closing down at the time so I decided to go in to see what they had available to avoid…read morethe possible issue of not buying something when it was open. Their discount prices were not up to date since what the item scanned for on their price scanner did not match the discount I received when I paid, but the item I bought cost the same as at Daiso after the discount anyway so I'm fine with it. Their selection was limited but at least I found something I could use. There was a lot of parking remaining at the time.

What an amazing store. They have everything for the home. It's like a superstore with furniture,…read moreoutdoor chimneys, large pots, outdoor patio sets, household items, mirrors, pillows, storage items, and just about everything you could imagine for the home. Sadly, the store is closing due to lease and low traffic counts as they do no marketing. We bought some bar stools, mirrors, a sofa table, cookware and a few other items. Great values and the customer service was excellent. Highly recommended

I had worried about sending my 11x14 Persian rug to be cleaned and I was pleasantly surprised. My…read moreexperience with Amir Rugs could not have been better. From my initial contact, the pricing, the pick up, cleaning and delivery could not have been better! My rug hasn't looked this good in years! I had priced out the shampooing but with the pick up, cleaning and delivery their price couldn't be beat. I am confident when I recommend this business to friends that they will get five star treatment from Amir. Thank you!

I am writing this to provide an account of my 15-month experience with Amir Rug Gallery. I advise…read moreany future customers to ensure all terms are put in writing, as my experience involved retracted commitments and retaliatory threats. In November 2024, I entered a consignment agreement for a rug with a net floor value of $5,500. Notably, the gallery does not appear to use formal consignment contracts. Instead, they use a "Service Contract," which appears to be intended for rug cleaning. The pre-printed language at the bottom relates to cleaning risks and storage after a service is completed, rather than consignment terms. In November 2025, a buyer I sourced independently via eBay visited the gallery and offered $4,000. The owner advised me to reject this, calling it a "low-ball" offer. He suggested I wait because the holiday season was their "busy season" and we could likely get more. Crucially, he stated that if it didn't sell by year-end, he would purchase it. He followed this up in writing on Nov 19: "If you make it $3500 I can take it but by December." Relying on his professional advice and this written buyout promise, I declined the $4,000 sale. After the holiday season passed without a sale, I asked the owner to honor the buyout. He then stalled before stating, "I did not make a firm commitment." He then attempted to pivot to a "wholesale" arrangement that would have netted me only $3,200, less than the original offer he told me to reject. I decided to retrieve my rug on Feb 16, 2026. It was a rainy day, and the store's employee offered to load the rug. Instead of placing the rug directly into the trunk, the employee's handling allowed a fold of the rug to come into contact with dirty standing water on my vehicle's bumper. He did not notice until I pointed it out, at which point he grabbed a rag from my trunk, scrubbed the area, and walked away. When I documented this incident for record purposes, the owner's response was an unprofessional phone call threatening to charge me for 1.5 years of storage fees if I "made a case" out of the loading incident. When I pointed out that storage fees weren't in our agreement, he stated that it "doesn't matter what is in the contract" and that he didn't have time for "BS." Even if his cleaning contract terms applied to consignment, they stipulate that storage fees only begin two weeks after an item is "ready." The owner messaged me on Feb 13 saying he wanted to return the rug, and I picked it up on Feb 16, well within his own two-week window. He then claimed it was "unethical" for me to list the rug on eBay while it was in his shop. This is a strange claim, as my online marketing was doing the work I was technically paying him for. In 15 months, the only time the gallery called me about an offer was from the buyer I sourced and sent to his store. Despite me doing the legwork, I was still prepared to let him take his full commission for simply showing the rug. Helping a business close a sale is not unethical; retracting a written buyout promise after costing a customer a sale is. Anyone considering this gallery should be aware that verbal statements may not be honored, and any attempt to hold the business accountable may be met with threats. I encourage future customers to ensure everything is documented in writing.

I purchased all my furnitures such as living room, dining set, guest bedroom, and master bedroom,…read morelights from chic Home and lighting. love love love all my furnitures and enjoy them everyday. The owners Fardin and Azar both were very helpful and patient with us being so picky. Both Fardin and Azar spent a lot of their times to choose a proper furnitures for my home in Merced. There was an issue with shipping, but he took care of it so fast with No Hassle I was choosing a different styles, but Fardin with his good test convinced me to choose the best styles based on my home style. I am so happy that I went with his style. Both Azar and Fardin Henot only a good sales rep but also a good Designers.

I bought six cute wine glasses from the store. They told me to pay first then come another day to…read morepickup. On the day of picking up, they handled an used shipping box to me but I thought there would be separate product packing inside. I was wrong. The wine glasses set supposed to be a gift to my friend, but how could I sent these pieces of crap to her? The man said his products were imported and it came with the box. While you may find Lakeshore Learning inside the box. Funny. I called to ask if I can return them. They said the packing supposed to be like that. I mean, the guy's attitude sounded like my products were perfect and how dare you challenge that? Fine. Check the picture out. They charged 25% restocking fee if you want to return. Btw, on that day I picked up, one guy from the store parked his truck very close to my car. I crawled into my car from the passenger seat.

Way better than the other place we went to. They have so many great floors to choose from, with…read morevery clear info on what is better water proof and scratch resistance, etc... they have a lot of those floors in stock so pick up is super easy, and they have great return policy. Plus the prices are very competitive and affordable on many of the floors. We went elsewhere and had a horrible experience, when we came here it was so much better.

I love all the Floor & Decor locations. They have amazing selections for reasonable prices. The…read moreassociates that work there have always been helpful, knowledgeable, and willing to go the extra mile to answer all of your questions. Their business model works. Come for all your flooring needs.

UPDATE: Recently, I had a flood in my home, and the floors throughout my living room and kitchen…read morehad to be completely redone. I want to reiterate my original review of MAC Flooring & Interiors. Once again, they were absolutely excellent from beginning to end. The quality of their work, their professionalism, and the care they took with my home were every bit as good as my first experience with them. It is wonderful to find a company that delivers the same excellent service when you use them again. I would not hesitate to use MAC Flooring & Interiors in the future, and I highly recommend them.

If a friend were considering MAC for a home project, I would strongly discourage them…read more We hired MAC to replace our downstairs floors after a positive showroom experience. Tanner showed us Bjelin flooring that was gorgeous, exactly what we wanted. It was a relatively new product, but he spoke confidently about its durability. When he came to measure, I specifically showed our 15-year-old kitchen tile, which had become badly dinged over time, and asked if the new flooring would eventually look the same. I emphasized that durability was #1 to us. He assured me this flooring was exceptionally durable and would not end up looking like that. We received another quote about $2k less, but chose MAC because we expected a smoother project with them if anything went wrong. Sadly, that was not our experience. The product we were sold is not right for our family, and there were also problems with installation, communication, workmanship, and care of our home. Before the project began, I asked about protecting our cabinets and window shutters from construction dust. I was told by email and by project manager Matt that I didn't need to do anything because the crew would handle it. They did not. Only the kitchen cabinets were covered. When we returned home, dust was everywhere inside built-ins and bathroom cabinets and all over the shutters. I spent significant time cleaning and had our housecleaners help at an additional cost. Matt said a lockbox would be used for our key. Instead, I found our key sitting outside next to a planter. He also said he would meet me on the first morning to walk through everything. I waited, but no one came or even contacted me. They also showed little care for our property. They left large chunks of wood and sawdust throughout our yard and poured leftover concrete along the side of our house, onto our stepping-stone walkway and around plants where our children play. And then there was the workmanship. When we returned home, we found: * Multiple noticeable scratches on our new flooring * A dishwasher that could not open because the toe kick was too tall * A big hole in the drywall from demo * A large gap in another section of toe kick * The kitchen toe kick painted the wrong color * Missing hearth trim because they had ordered the wrong length * Finishing trim that took multiple visits to complete * Drain stopper of our newly installed bathroom faucet was broken and hidden * Our couch feet reinstalled incorrectly with stripped screws, requiring us to pay the couch company to repair them It took 6 days after I reported the dishwasher issue before they came back to remove the toe kick, meaning I couldn't use my dishwasher for nearly a week. The plumber they sent also hooked the dryer up incorrectly, so it was venting humidity back into our house. We were charged literally $900 for this work. When I brought up the broken drain stopper with Matt, he said his crew hadn't done it, but would cover the replacement. We had to contact the manufacturer, learn the stopper couldn't be purchased separately, and replace it ourselves. The lack of accountability was a recurring theme. When Kristin walked through the problems, she acknowledged some poor workmanship, but there was no recognition of the inconvenience this project had caused. And the flooring itself has been the biggest disappointment. We don't wear shoes in our house, put area rugs throughout the downstairs, every piece of furniture has thick felt pads, and we are extremely careful not to drag anything across the floor. Yet I discover new scratches daily. My children cannot even play normally with ANY toys on the floor without scratching it. The installation was supposed to take one week. Instead, the crew returned at least six additional times for repairs, mistakes, unfinished work, and corrections. It was summer and each time they came back was a morning I couldn't take my kids out to do something fun. The last few visits were particularly telling. MAC sent a guy who was already leaving the company to repaint the kitchen toe kick. He determined it needed primer, but instead told me to prime and paint it myself. I followed his instructions, but paint and primer leaked under the tape because it wasn't properly sealed. I then spent HOURS cleaning paint off our brand-new floors--something I never should have been responsible for. We expected a high level of care and professionalism for an $18,000+ project. Instead, we felt our home, time, and concerns were repeatedly treated as inconveniences. We trusted MAC to recommend a product that would work for our family after I specifically raised durability as a concern. We now have an expensive floor that requires constant babying and continues to scratch despite our care.