I just recently became a new patient here at Kaiser and I would say that the facilities are pretty…read morenice. You can get you medicine blood work here all at the same place supper convenient.

The new Kaiser location is a little bit hard to find in this complex of identical buildings. It is…read morethe very first building on your left as you pull into the garden way complex, the parking lot is around the backside. Kaiser does not have appointments for things like flu shots, rather a walk-in system. This would be fine except I just spent almost 45 min waiting for a flu shot when I could've been in and out of a Walmart or Walgreen In five minutes if Kaiser covered any location but its own. Luckily the waiting room is comfortable.

I came 10 min early, the staff was very friendly. The office was clean and decorated beautifully. I…read morewas greeted warmly and the. taken back quickly to get measured and vitals done. Next, I came to a beautiful office and waited about 10 min for the Dr. the Dr. and I chatted and went over my medical history and concerns for 1 hour. Very great experience and a very sincere human. I felt extremely at ease and could understand everything we talked about. I have a positive outlook for my health and happy I found someone who can support my goals. Getting blood work done tomorrow and will go over results in about 18 days then see what is goin on and how I can be supported. Thanks so much for all the help and referrals.

I have been going to absolute health medical center for 2 years now. Mainly for HRT and I have had…read morewonderful benefits from doing so. The quality of care and every office visit have been fantastic. Dr.Moarse is very knowledgeable and professional with a great personality and compassion for others. All of the staff are so thoughtful and caring. I will continue to receive treatment at their office knowing it has made such an improvement with my over all health and hormone balance.

I was with both twins @ Oak St Medical, & loved them both. 1 was Allergist, the other, Primary…read moreCare. I enjoyed the time with them, & looked forward to being their patient for good. However, there was a misunderstanding. I had severe headaches & dizziness, & both doctors suggested I get an MRI. I asked how to do this, bc I was new to Lane County, & both told me to go to ER to do so. And, I did. I thought I did the correct thing, but obviously, I made a big error. Hospital found a meningioma behind the right occipital lobe in my brain, with very slight brain bleed. It scared me. When I returned in a few days after the diagnosis, both Allergist & Primary Care fired me as a patient. I'd gone to see my Allergist, Kraig, & he was having issues w/home health w/his wife who was suffering from MS. He wasn't in a pleasant mood, & neither was his assistant, who made my visit a very sour one, as she was belligerent/ (this was around 2010). To this day, I don't understand what I did or didn't do. I felt so sad, bc I really liked my care @ Oak St. Medical! Above all, I loved both my doctors. I'd recommend them both to anyone, even though I was asked not to come back after my diagnosis.

Front desk ladies are rude, on a complete power trip. Making fun of me, refusing to listen to me…read moreand talking over me. Doctors are constantly leaving this place and you have to get a new one. I get called all the time to reschedule my appointment - once even on my way to an appointment once.

I can't describe here how much I appreciate this doctor and everything she brings to the table…read more Even though I have insurance. I still pay a monthly membership fee to her because I'm able to go to her with anything that comes up by email with some photos or description and she helps me. Best of all, she's always right!

The office staff is helpful and prompt. I have several issues being looked at all at once. My first…read moreappointment with Dr Rizvi was difficult, but could be attributed to pain. Just had a follow up and I appreciated the fact that she acknowledges the emotional frustration and not getting answers right away. I like that she's willing to explore the culprit of my symptoms.

Went in for hip replacement and everything went perfectly. The staff was great and all went…read moresmoothly. The doctor and nurses were wonderful. The check-in went smoothly, as well as the check out. If you have a choice this is the place to go.

I have to have surgery and the care could not have been better…read more I will never use Peace Health again

You know, they say that the most difficult patients are former employees because we know what…read morehappens behind the scenes. Well, as a former employee myself, I never expected to become a patient, especially not an ICU Heart patient. It has been so long since I retired that nobody there knew me except for one nurse. I was very grateful for the level of professionalism I was accorded and the timeliness of everyone involved. Having a Triple Bypass is no picnic. However, the staff continued to assure me all along the way. All accommodations were made for my needs and that of the Mrs. Staff were exceedingly polite and very patient with us as we navigated this 'other side of the coin'. Everyone from Registration all the way to the CNA that wheelchaired me to the exit door were very nice. It is amazing how differently people come across when your life is in their hands. I am exceedingly grateful and appreciative of all the staff and care I received while I was there. Now I am home and completing recovery from my successful surgery. I feel great and look forward gratefully to the next few decades this surgery has provided me.

The only reason I cannot give 5 stars, Emergency room is way understaffed and often takes many…read morehours to be treated if not critical. However, when moved to see an ER doctor the care is top notch. Cardiac Care Unit is absolutely the best. Doctors, Nurses, Surgeon's, all who give care are absolutely above the curve.

My daughter has been a patient of Dr. Frank, at this medical office. We have been very happy with…read morehis professionalism, his integrity, his skills and insights. He is specifically a pediatric neurologist, but there are many others that work at this office that have all kinds of patients. Definitely a 5 star rating would be more appropriate for Dr. Frank! This office is attached to the largest hospital in Eugene/Springfield, so it is well located, very nice and spacious. The one issue I have had with this office was one phone call on which I was placed on hold for 40 minutes, when I finally had to hang up and not get the assistance I needed that day. This was a one time experience, but it was so frustrating, I had let the office know about it, and am waiting to see how they handle it so it doesn't happen to anyone else. Normally, I have not found this to be the case, they generally have answered their phones in a timely manner.

April 12, 2026 I…read moremistakenly went to Oregon Neurology for help with extremely debilitating daily headaches. My expectation was that I would see a Neurologist but without any disclosure whatsoever I was only seen by a nurse. She did not help me in the slightest and I left the office totally depressed that my expectations for some results to improve my daily suffering just did not happen. Also, after filling out tons of paperwork prior to my visit and submitting it to them, I was informed by the receptionist that all my efforts in providing personal information was lost! Due to my headaches I have been slow in responding to their bill and I just received a letter from them that I owe just $60 and if I didn't pay immediately they would hire a COLLECTION AGENCY TO GO AFTER ME !!! I found this type of total disrespect for their clients to be repulsive and greedy. All I can say is find another option to deal with your neurological issues. In conclusion, this is a disreputable business that is totally failing to meet the needs of their clients. This is clearly demonstrated by the fact that in some cases a significant number of their reviews are in the POOR CATEGORY! As a community I feel it is important for all of us to Boycott Oregon Neurology Associates in order to make it clear that we will not tolerate a business that consistently abuses their patients. Let's facilitate the process of driving them out of business and leaving our community! Also Note: Oregon Neurology Associates charges a significant amount of money for their services. This means that a significant of their patients have wasted not only their own funds but also wasted the money of their insurance company without any satisfaction with the services they experienced. This is especially tragic if a particular patient is then forced to start the whole process again with another neurology company and experience further out of pocket expenses. Sincerely, Dwight A. Janssen, M.S. Education & Psychology from U of O

Why do officers ALWAYS ask us the customer to check in 15 mins early only to WAIT 25 mins? I was…read moreasked to check in 15 mins early for my appointment only to wait 10 minutes for the front desk to check me in with 4 other patients awaiting patiently. Don't get me wrong, I don't mind a short wait but I please save private conversations about hobbies for later and not while patients are waiting to check in. I work in customer service and have trained employees on proper and professional customer care, listening to skydiving adventures while patients are made to wait for service is POOR CUSTOMER SERVICE. My appointment is late and yet I was ONTIME!!

Try to get through on the phone. Try to get to the right place. Prepare for rude, unapologetic…read moreresponses. Prepare for loooong waits. Prepare for failure to rendet perscriptions.

Peacehealth neuro sciences received my referral Dec. 2024 for a neck injury due to an auto…read moreaccident. it is now June 2025 and have not received a phone call back after 6 attempts leaving voice messages. who does this?

Came here with dizziness and was looked at quite soon but sat in ER 9 hours awaiting for doctor to…read moreclear me to go home. Inquired with the triage and basically told me to go sit and wait. Could have been discharged 2-4 hours earlier quickly.

Wonderful. I've been going to this clinic for over 20 years. I feel valued. While too many…read moreproviders just follow the medical algorithms mechanically, the doctors here exercise excellent clinical wisdom to boot. The staff are caring, competent, and provide strength-oriented patient empowerment. They have helped me through good times and challenging times and put up with me when I was not at my best. Recently, I had an opportunity to read the clinical notes of a recent visit. Wow, do they listen! I cannot imagine better care.

I'd leave zero stars if I could. I saw Jan Litz, and my son saw Dr. Copperman…read more THIS IS THE WORST CUSTOMER SERVICE I'VE RECEIVED ANYWHERE. AND THE WORST 'HEALTHCARE' AS WELL-though I'm hesitant to even call it that. I did not at all feel like Jan cared about my *personal* needs. She was warm and friendly enough until I asked her to order some tests that I wanted, or to think outside of her narrow thoughts. I was only asking for a comprehensive thyroid panel-we aren't talking expensive hypochondriac things. When I told her that a topical medication she prescribed was causing dryness and irritation, she dismissed my concerns and told me to keep using it. I took my son to see Dr. Copperman for a specific concern and he told my son that his issues were his own fault. His blaming alienated me, shamed my son and did NOTHING to address the concern we came in for. I have NEVER been treated this way before by anyone. His care was so terrible that I sat in the car crying from anger. I asked for a referral for my son, and was handed a list of providers and told they would send over a referral. When I called to follow-up, the referral told me they weren't accepting new patients. I called the clinic back but no one was available to help me. 3 days later they returned my multiples calls and said they'd send it through to another. That one ALSO was not accepting new patients. And then it happened a third time. Finally, I started calling around and then asked the new clinic to call for a referral and it took a week to receive it! As if that wasn't enough, the front office told me that I did not need to make a co-pay for a visit. I told them, are you sure? I usually do. They told me no, and refused to take any payment. When I was then billed for it, I called to find out why and was placed on hold, or hung up on, and never got an answer. When I went in for the next appointment, they told me at the appointment that I had to pay a $100 deposit to be seen since I was delinquent on my bills. DELINQUENT. It was a $20 co-pay. I was there for an appointment and had no other choice if I wanted my son to be seen.