Nate was very professional and worked to find the solution to the problem with our dishwasher…read more Nate is friendly and we were very pleased with his work ethic. I would highly recommend that you higher him to fix your appliances.

I contacted Sneath Appliance Services about a service call for my failing refrigerator. Nathan…read morecontacted me quickly to understand the symptoms and to explain his service rates. Nathan also understood that I was reluctant to spend money for a service visit/repair that could exponentially exceed the value of this 20+ year old refrigerator. As a result, he provided me with several troubleshooting tips that I performed to help narrow down the root cause of the issue. I was able to check these things the same evening and share updates with Nathan via text. Once again, he responded promptly (after hours), and determined that repairing this refrigerant leak was going to be expensive. I credit Nathan with saving me a lot of money to repair an old refrigerator and, at the very least, money saved for a service visit which would've resulted in the same answer. In conclusion, Nathan was polite, professional, and a great communicator. He didn't charge me for his remote troubleshooting or the pro-tips. I highly recommend Nathan at Sneath for servicing all your appliances.

Excuses, excuses. Didn't fix the problem with our washing machine on the first visit. I was close…read moreto putting in a complaint with the BBB. They have no physical location in spite of showing one on a web site. They finally replied after several days claiming their ISP was out and that was why they didn't get my phone calls. Don't bother with this guy. Find someone who will fix it the first time.

Saved me from having to buy a new refrigerator. Diagnosed the problem but didn't have the part…read morewith him. However, he came back the same evening with the part and repaired it. Great service!

We had a great experience buying a dryer from here when ours broke. They were friendly, easy to…read morework with and we were able to get a great price on it! We plan on using them for our appliance needs in the future. They also offer a warranty that we were able to use to have them come service a squeaking noise we needed fixed. 10/10 recommend!

Our refrigerator was going to have to be replaced. To avoid it going out in the middle of the…read morenight and lose food, we went to JNB Appliance. They had a wide variety of used appliances with a 30-day warranty. We chose one and they delivered. We had to take the door off of the hinges to get it in the backdoor. They were patient and helped to get it in. After two weeks, there was an odor in the refrigerator that was permeating the food. We did some research and found out that, if a refrigerator is allowed to set with spoiled food in it, the odor is absorbed in the interior walls and cannot be removed unless it is cleaned with bleach when the odor resurfaces. We did not care to have to do this. We contacted them and they honored the 30-day warranty. They took the refrigerator and refunded our money. We decided to splurge and purchase a new one to avoid any further issues with a used refrigerator. We appreciated their working with us.

Everything about this went extremely well. The clothes dryer needed a heating element David had to…read moreorder the part and returned a few days later. He was on time, courteous ,respectful and professional. I was amazed at all the parts that comprise a dryer and he knew them all. I highly recommend this business

Unfortunately my dishwasher was toast BUT they were great!! Super friendly and honest!! Highly…read morerecommend!

This company is the one I will definitely refer people to. The prices and installation costs were…read moreby far the best over any big box store. The customer service was excellent and friendly. We completed a sale over the phone and the salesperson made sure the over the range would definitely fit and was the right product. The installers came out when they were scheduled in a timely manner and called before they came. Once here, they were extremely efficient, friendly and so experienced in what they were doing, it was installed in a record amount of time. They were neat and left no mess behind. We can't say enough about this store and their installers. That level of service and care hasn't been seen by us for a very long time. We were very impressed with the entire transaction. This local business hasn't forgotten that they deal with people and their needs....not just net profits.

Bought a brand new refrigerator over $2500. When they delivered and installed it the doors were not…read morelined up with each other, nowhere close. I asked the installers to correct it and they said that's just the way it is we can't do nothing about it and left. I immediately called the store and was told the owner isn't there right now and he will have to address this. After 4 days they have not called me back yet. After they get their money they obviously don't care. I will never buy from them again and will never recommend them. Only giving one star because 0 isn't an option

The service call came because my LG refrigerator was shutting off and showing an error code. I…read morehad to unplug and replug the refrigerator to reset to keep some semblance of cold inside. The technician answering the telephone was very pleasant. He gave me a choice of times. The initial time was later that same day I called! Another time was given in the event that the technician was unable to make the timeframe I first chose. The technician then later called to ask if he could come early!!! YES! He came out, explained thoroughly what the code mean and what he felt the issue was and fixed it immediately. He also explained another issue the code could mean but thought that it was only the fan issue and not a coolant issue. So he fixed it quickly and ensured I knew to call him should the issue reappear. I was very pleased with the honesty and integrity of the men in this company. They chose to do their business in honesty, not overcharging for service not necessary. Because I am an older woman, many companies seem to try to take advantage and overcharge. NOT THIS COMPANY!!! CALL THEM! I now have a fully functioning refrigerator that has been going strong. The whole cost was less than $100. The technician even gave me information on what to ask for at Home Depot/Lowes to fix the issue of re-hooking up the water line after the water line was moved during a downstairs complete remodel.

U.S. Appliance Services is the only appliance repair company I use in this area, and after two…read moreservice calls I don't plan to change that. The call that sold me came over Labor Day, when the freezer side of my refrigerator needed repair. I didn't have their contact information handy, so I started working through every local shop I could find online. Plenty of them advertise 24/7 service, nights, weekends, and holidays. Every one with a website had a closed-for-the-holiday notice or an out-of-office message up, and not one of them got back to me. U.S. Appliance Services did, and quickly. Over the holiday, it felt like they were the only repair company still in business. The only reason this isn't five stars is timing. They already had other jobs booked, so the repair itself happened a couple of days after the holiday. That was reasonable under the circumstances, but a same-day visit would have made this an easy five. When they came out, the visit was quick, efficient, and clean. There was no sales pitch, no push toward an upgraded repair, and no attempt to sell me anything I didn't need. Pricing is clear and transparent, and it's reasonable for this market. My first call with them, about a year ago, was for a dishwasher. It turned out they couldn't fix it, so they charged me what amounted to a service-call fee instead of billing me for a repair they didn't make. I ended up replacing the dishwasher, but that kind of honesty counts for a lot with me. One practical tip: text them. They'll answer messages through Yelp, but texts usually get a fairly quick reply. This area has no shortage of businesses that say they repair appliances. Far fewer seem to have the capacity to show up when you need them. U.S. Appliance Services does, and as long as I live here, they're my first call.

Ian was "johnnie on the spot." He replaced a vinyl floor and old toilet. He did it with pricise…read moreaccurancy and the room looks clean and new! He came when he said he would. His price was actuall a bit lower than his bid. And the room was spotless when he left. Would highly recommend!

From the owner: 15 characters or moreread more

Absolutely happy! Nick was sooo friendly and knew exactly what to do to reinstall my awning that…read morewas ripped off in a storm. Secured it in a way to withstand any more major winds. Completed the job fast and reasonable. I highly recommend.

Nicholas handled all of our repair needs in a timely manner with professionalism and…read moregood-naturedness. Highly recommended!

My Kitchen Aid mixer needed serviced because it was leaking grease. Christian cleaned it up and…read moreapplied new grease to the gears (thankfully none needed to be replaced) and fixed the latch that really never worked since I've owned it. He's kind and has integrity. Highly recommended.

From the owner: We are a local, Family owned and operated appliance repair company. We work with all major brands…read morefor appliance repair and diagnostics, including dryer vent cleaning and dryer de linting as well as residential stand mixer servicing.

5:47 AA & Q k&a appliance review:…read moreJeff McCoy J 大 Local Guide * 21 reviews * 19 photos just now New I purchased a new induction range. I was told everything was tested and working before it was put on the floor. Got it home and immediately had an error code. I have to go through the manufacture to get it fixed. I saved $200 over buying brand new at Lowe's. If you use your Lowe's card to purchase an appliance and anything is wrong they will replace it right away with a new one. The tiny bit of savings from K&A is NOT worth the risk.

Paid in full for fridge on June 28. Received Whirlpool side by side on July 3, by July 5 it was…read morefailing to hold temp at safe level. Replacement, same thing., exactly. Warranty with whirlpool but while waiting K & A did nothing. Except offer loaner for 4 day They sell scratch & dent AS IS. DID not imagine that included not working. Here we are 2 older folks living with cooler since July 5. If & when whirlpool decides to replace it will be none too soon. K & A is apparently done with us but I check in daily just to see if they have had a change of heart. We would welcome back the loaner.