Sincerely care about their customers, they actually go out of their way to make sure the customer…read moreis happy and not broke at the end of the day. I can't say enough good things about this company and the people that work there!

I contacted Crew Heating & Air Conditioning to diagnose a problem with my heat pump during the…read moreextended cold spell in January 2025. The technician arrived on time and conducted a very thorough check of the system. He found and corrected an issue with the thermostat. He only charged me for the diagnosis/service call. He didn't try to 'upsell' me on services or equipment I didn't need. Crew Heating & Air Conditioning will be the first company I call when I need to service my heat pump.

Updated my review again. They did come out again, and seems…read morethe issue stemmed from another install error. Our system was slowly leaking refrigerant until it was out. I'm hesitant to say it's fixed, we will see as time goes on. Currently we have working minisplits. The AI is extremely frustrating to talk to, I hate it. We have had several install issues with our minisplits in the 2.5y since topline sold and installed them. First they leaked all over our walls, now they have a refrigerant error and don't work at all. They charged $14,000 for subpar equipment and installation service which could have gotten us a reliable brand like Carrier or Mitsubishi as well as reliable service from a trustworthy HVAC company. $14,000 is fine for a 10y+ reliable system, 2.5 years and having to have the company out over and over again? And they want to charge to come out again which I understand business wise, however we shouldn't be having these issues to begin with on a new $14,000 system. Stay far away from this company. I will update my review if they make this right. After a lot of back and forth they should be out Wednesday.

My last experience sucked, Dave came out and diagnosed the problem and didn't fix, said they had to…read morehave a technician come out and fix, Dave's card says he is a technician, BULLSHIT!!!

Hired Wayne to replace my AC/Heat pump unit. The old unit had issues, Wayne's recommendation was to…read morereplace the unit. That was Friday. He returned on Wednesday and had the new unit installed and running in about 4 hours. I would recommend Wayne for any HVAC work.

Wayne is the only company I will use at my house. Had three other companies provide me quotes on a…read morenew AC and Furnace system for my house, Wayne was the only one who provided not only the best system, but also the best value for the money. His work and crew was top notch, he took the time to walk me through the whole system, things to look out for in the future. Did not try to upsell me on things I didn't need like the other three prior companies and took his time to do the job right and clean up after himself leaving my home looking better than it was before. Wayne is the man and I can't thank him enough he will get all my HVAC work moving forward!

Very friendly staff and more than fair pricing. Had several estimates completed and Stan not only…read moregave me the best pricing but better energy efficient equipment compared to other proposals. Which was important to me with energy cost rising and expected to rise in future. I had complete HVAC system completed which took I'm guessing 6 hours. Was completed professionally and cleaned up when they were finished. Installers briefly went over thermostat and was given all manuals for equipment installed.

DO NOT USE this company. The owner Stan DOES NOT stand by the systems that he installs. He talked…read moreus into a MrCool HVAC unit 2.5 years ago and it had issues almost from day 1. First clue - it sounds like a freight train, which I asked about. He used the wrong square footage and installed a unit TOO BIG for our ductwork. The system short cycles and it can't push the air through. It leaked refrigerant and we had to have system charged on several occasions (Stan conveniently says it never happened - I have receipts). His contract stated 10 years part and labor but we had to replace a coil (Oct 2025) and $1500 later... system is not working again (Aug 2026). 3 companies recently came out and ALL agreed that the system is too big and NOT WORKING. NOW we need a NEW system. I am reporting him to BBB AND ATTORNEY GENERAL OF PA. Shame on him. Don't fall for his old school blah blah blah. Terrible. I am sure he will have a great response. DO NOT FALL FOR IT.

Juan has installed a water heater for us and replaced an outdoor spigot and shutoff valve. He…read morealways arrives right on time and is very neat and respectful of our property. We also had him replace a circuit breaker. His rates are very reasonable, and he does first-rate work.

Great response time. Quality of work, 100%, and value. Highly recommend…read more ***Had him come out again, a fast response, excellent work, friendly, kind and it was a great value. Highly recommend him. Wouldn't have anyone else come out, he's installed a hot water tank the first time, a kitchen faucet the second time and there will be more times in the future. He's a keeper

Michael was immediately responsive from my first call. He was out to my home within a couple of…read morehours. Assessed an issue with my unit, explained how the compressor and refrigerant worked. Went over expected cost and fixed the issue on the spot. I love supporting small business and I am happy I reached out to Heisenberg Electric. Please note that Michael focuses on repair and currently does not replace units. I will definitely be calling him to maintenance our unit next spring.

From the owner: Expert Heating & Cooling Services in Mount Joy, PA…read more Looking for reliable, affordable, and honest home services? Heisenberg Heating and Cooling is your local go-to for heating and cooling, repairs in Mount Joy and surrounding areas. We're a locally owned small business built on excellent service, honesty, and fair pricing. Our owner holds degrees in Physics and Computer Science--so when it comes to diagnostics and repair, we take a smarter approach to getting the job done right the first time.

since 2018 Saki has done the yearly maintenance our rental property for $54. Last cooling season he…read moresaid the outside unit was near the end of its life, the unit was in the house when purchased. It''s a rental when it dies, we'll replace it. On the first cold day this winter he claims the heater is all rusted out in the exchanger and has to be replaced, along with the entire system because a new heater can't work with an old air conditioner. Our neighbor suggested we call their guy. He's been in business for 30 years. Needless to say, the heater was not rusted he showed me the unit was very dirty, the fan motor and wheel were clogged with dirt and there were two dead birds in the chimney. The outside air conditioner was only 10 years old. I'm convinced SK had never done anything other than collect their fee and try to sell stuff we didn't want or need.

3 pounds of refrigerant was added yesterday by this LAZY company who then charged me without…read moreoffering any explanation. It was like they didn't even TRY to find the leak.