I had heard from my insurance broker that my insurer wants me to have my sprinkler system inspected…read moreannually and Tony will be the guy every year to get that job. I contacted others via Yelp, including 5-star-rated providers. Most had zero follow-through or quoted astronomical figures just to set foot on my property. Tony came, he tested, he noted the things that needed to be fixed and is preparing a quote for those remedies for me. He's clearly a good guy, showed up when he said he would, and showed me a series of credentials that tell me I can trust his work. I would HIGHLY recommend AWR. I'll keep you informed as we progress through the necessary repairs Tony noticed and through our annual testing.

I called A W R Fire Protection to repair a fire sprinkler plate that popped out of the ceiling…read more Tony gave me an estimate and came out today to repair. He showed up on time and was very professional. He walked our entire home (5200+ sq ft) and tightened all plates he thought were low. I would highly recommend his services.

I received and excellent service from the Blackbird Fire Protection person name of Marcos. He was…read morefriendly, smiling all the time and answering my questions. He spent almost three hours re-building my Fire Sprinkle Riser. He did a clean and professional job. I definitely recommend Blackbird Fire Protection Service to my neighbors, or anyone else, should they require your services. Again, thank you very much. Mack.

A huge thank you to Gabriel, Luis, and the entire crew for their outstanding service checking our…read moreresidential fire system and sprinklers here in Anaheim! Moving forward, they are absolutely going to be our go-to team for anything related to these systems. The entire process was incredibly smooth--from scheduling and communication to making the final payment, they really took great care of us. They were so patient in answering all of our questions and walked us through how our systems actually work. It is wonderful to find licensed, insured, and highly professional experts who genuinely care about their clients. We'll be recommending them to everyone we know!

Victor was super helpful, super kind, and best price in town. I've quoted and spoke with many…read moreothers in the industry who quoted me 3-4x their price and gave me a bunch of fluff as to what was needed to be done, why it cost so much, why I needed a certain system, blah blah blah. Victor's was straight forward, here's you problem, here's your price, you don't need any of the stuff those guys mentioned. He came on site, finished up within an hour, and the issue is fixed. Definitely recommend Fire Element for anyone needing services related to fire alarms.

We use 3 element fire protection for our apartment. Victor was very professional thu the whole…read moreprocess and answer all of our questions. I would use them again.

I brought in two customer-owned compressed gas cylinders for hydrotesting and recertification…read more Hedrick's folks said they were pretty busy but accepted my cylinders and promised they would have them done by the end of the day, which they did. In addition, the retesting costs were reasonable ($20 for 150 CU FT & $15 for 50 CU FT). Special thanks to John (tank tester), Monica (admin) and the young man at the counter whose name I didn't get but is destined to be a psychology major at BYU in the near future. Tips if you're interested in bring your own cylinders for testing: 1. Hedrick typically tests every Wednesday but because the test in batches based on test pressure and cylinder size, you need to get them there as early as possible or you might have to wait until the following week. 2. Hedrick personnel recommend you bring such cylinders to them by COB on Tuesday so they can be batch tested on Wednesday. 3. If they have a lot of cylinders to test (such as their own for customer orders), it may take a week or two for them to get to outside customer cylinders. 4. Make sure your cylinders are empty prior to bringing them in, especially if they contain a flammable gas. (I didn't verify they accept such gases, so call first.) 5. Consider attaching a waterproof tag to the cylinder so that it is clear to whom it belongs. We did not (because we originally thought we were going to wait there) but had no problem getting ours back. 6. Always carry cylinders in an open truck bed in case of a leak since pressurized gas is an asphyxiant (displaces oxygen) even if inert.

Unprofessional and significant lack of customer service. I called and sent an email last week to…read morespeak to a supervisor after a disturbing and very odd call with one of their technicians who screamed at me and showed up unannounced at our place of business without permission and no one called me back to acknowledge my message. I do not recommend.

Few days ago, I noticed the trim plate on the fire sprinkler in my garage ceiling had come loose…read more To be absolutely cautious, I took a photo and sent it through Yelp to several companies asking for a quote. A few of them quoted $600+ just to come out and take a look. I sent the exact same photo to Fire Sprinkler Installer, and Maggie reached out within a day. She showed the photo to one of their technicians and gave me an honest solution, something I could fix myself in literally one minute. I followed her advice, and the issue was completely resolved. We all know fire and water are unforgiving. That's exactly why when it comes to fire sprinklers and safety, having a company that operates with integrity and honesty truly matters. Maggie and the technicians at Fire Sprinkler Installer are a perfect example of that. I can't recommend them enough. Of course, I hope no one ever has issues with their fire sprinklers; but if you do, Fire Sprinkler Installer is the company you can absolutely trust.

The tech did a great job in fixing the pipe. He was also very helpful in providing info on turning…read morethe water back on.

This review is long overdue! I had the pleasure of working with Mike, and he was nothing short than…read moreamazing. He is SO easy to work with, direct, and follows through in a timely matter. I have been working on a new build brick-and-mortar, and needed to obtain ALL city licenses/permits, etc. Throughout this process, I have met SO MANY contractors and vendors that were a complete nightmare to work with. Since my GC bailed on our project mid-way, I had to get down and dirty to complete this buildout myself. As a female, this is a pretty tough duty, and was taken advantage of in so many aspects as this is industry is not something I am familiar with. Fast forward to Mike and this company, Mike would answer my 1000 questions with so much details and patience. He walked me through the process of obtaining a "Fire Sprinkler Final", applying for city permits, and passing all inspections. I would highly recommend this company to anyone who just wants to get the job done and not get ripped off!

My husband punctured the fire sprinkler pipe in my daughters room and it was a disaster! But Mike…read morewas very quick and responsive and was able to get Luis here pretty quick. Luis was great and got the job done. Thank you again Mike & Luis. I hope I don't need their service ever again but I know who to call if I do.

I am a small business owner in Upland. I have only 1 fire extinguisher. The other companies told…read moreme they wont come for that. Have been using another company but I prefer to get estimates schefule appointments by text on my phone. Raincross is excellent for that. Never had to speak with them on the phone. Inspector showed up on time when we were available. After reading reviews of other local fire extinguisher companies, I was glad to have female inspector interact with my female employee. Very happy. They gave me new customer discount. Super easy to pay online for the service. Love this company!!!

Brian, Shylah and the team are awesome! They were quick with their response time. Service was top…read morenotch And answered any and all questions that I had. Will continue to use Raincross Fire Protection.

Our association had Legion handle fire sprinkler replacement, and the team was great. Despite some…read morecomplications working with old piping, the team was efficient and clean in their work. Gary, Chris, and Milton were great!

We had a great experience with Legion Fire Protection! They replaced our fire sprinkler cap quickly…read moreand professionally. The technicians were very knowledgeable, courteous, and took time to answer all my questions. If you need any fire sprinkler repairs or service, I would definitely recommend them!