I don't understand why so many negative comments. This place is amazing and highly recommend…read more Awesome staff and outstanding prices to send your items to Dominican republic. I have sent packages out with them and not one single item has been missing. Thank yous so much for having such an amazing business and outstanding customer service. Can't thank yous enough for having this service at a affordable prices. My family in DR has always received everything I have sent them with your help. Thank yous so much and God bless!

La peor compañía de envíos Primero enviamos una caja y los…read morechoferes en RD texted dinos para Que le enviáramos dinero para gasolina y divisan que si no lo enviábamos iba a llegar al otro día, no accedimos y llego al otro día. Además muchos artículos explotados en la caja Luego enviamos otra caja para darle el beneficio de la duda y fue peor, envié unos pares de tenis Jordan y abrieron la caja y me cambiaron dos pares por una porquería de tenis que venden en la calle allá Es la peor compañía de envíos

I was in & out in under 30 seconds. Brava!…read more The interior was clean, organized, & well-lit. The employee behind the counter was nice & efficient - clearly! But perhaps the very best thing of all was the private parking lot. Parking downtown always makes me grumble, even in the jewelry district. It was such a pleasant surprise to not have to fight to death for a parking spot. I highly recommend this UPS location for shipping.

Conveniently located close to downtown . Process what in and out: Friendly staff. Reasonable hours…read more Service was great needed to drop off a package, got my receipt and off I went.

I'm really disappointed with UPS and your driver. They completely messed up my delivery -- instead…read moreof trying three times like they're supposed to when attempting delivery, they sent my package right back to T-Mobile after only one attempt, and to make things worse, they somehow put my tracking number on a completely different person's phone package and tried to deliver it to my home today and told me oh well, they don't know where my phone is. I tried to contact customer service, but it was impossible to get through to a real person, and the app wouldn't let me make any changes to the delivery. This was an expensive phone, and UPS handled the whole situation terribly. Extremely angry and upset.

I am very upset on your customer service and your driver. I was supposed to receive my package…read moretoday and it ended up being missed because of a signature. They didn't even knock at my door not even update that they're here. How am I supposed to go out there do my signature without no update. No text message no phone call nothing I need that package ASAP. I need it like today, but no, you guys can't even give it today Because of a dumb signature. I'm super upset your customer service for just repeating the same thing. This is unacceptable I will be writing reports about you guys and maybe if you guys have gotten a lot of reviews on your driver maybe fire him or talk to him

Excellent first experience! From East Greenwich RI to the front door of my mom's house. Pricing…read moreextremely reasonable. The vans were clean and smelled wonderful.

Worse van company ever!!! Rude and just disgusting people. They kicked my daughter off the van bc…read morethey felt she had too many bags and wanted charge 125 for a $70 van.

This UPS store is the best. Everyone is so so nice and helpful especially Ian. He has seen me take…read more3 -4 trips to the store as I was cleaning out my grandmas house who passed away. Thank you Ian and this UPS store for helping me!!!

What a revelation!…read more This UPS Store opened not long ago and immediately became much more convenient for me than surrounding locations...but that's just real estate, and your distance may vary. However, as soon as you walk into this gleaming, bright new location, it feels just a little better than most shipping centers. Even better yet, though, is superstar Bie Khang who's helped me each time I've come in - she's a ball of positive energy who nearly leaps at the chance to help. I've shipped here a few times that were an absolutely breeze, AND when I needed something notarized, bang! She supported there too, all with that same helpful and cheery attitude throughout. I prefer UPS to FedEx and USPS whenever I have the choice; I prefer this location of UPS over other locations now, hands down. Excellent service!

I went to fedex yesterday and Kristen helped me again. She was awesome. She remembered me from my…read morefirst visit and assisted me professionally and swiftly. It's no wonder that shop has customers happy- Kristen is not just friendly she is knowledgeable, moves quickly and carefully, and she is also efficient with other customers and my own time. I will always go there from now on. As a note- I had shipped things earlier in the day in Warwick and I had a less than optimal experience (from a store manager none the less). It was a friendly experience, don't get me wrong, but he was not helpful and wanted to initially charge me considerably more for my packages. I asked about why it seemed so expensive... he blamed his quotes on "prices being raised in july"." Little did he know my business receipt from a week and a half ago was from july. He adjusted my quote. It's relevant because it goes to show that it's important to be aware of pricing because some people are not as honest as Kristen. Thanks again Kristen!

very sad when you have a package on a fed ex truck getting delivered to the wrong address and they…read morehave absolutely no way of contacting there drivers. I don't believe that for a minute. horrible customer service