Wow. What a difference local ownership makes! We've used…read moreRoy's Pest Control since 2014. TJ & Matt (owner's sons) have always been responsive, courteous, knowledgable, and fair in their pricing. They deliver quality service and are a pleasure to do business with. Unfortunately for their customers, Roy's was purchased by Plunkett's Pest Control, a much larger, Minnesota-based company, earlier this year, and the customer service has gone down the proverbial drain. On Monday, 7/15, we had a swarm of flying ants. Hundreds, maybe thousands, of ants. After several unanswered calls to the local number and also to the toll-free national number for Plunkett's, leaving messages and asking repeatedly for a return call, on 7/18 (fourth day after our first call) we received a response, which basically said they wanted to discuss our contract. Ultimately, on the 19th, I actually spoke to a company rep. He, unfortunately, was in Illinois. After attempting to direct the blame for Plunkett's total lack of response on the former business owners/managers, staffing issues, and every imaginable unrelated obstacle, he indicated they were "bringing in a team" over the weekend to get the staffing situation under control, and that they were "in the process of hiring and training technicians." Throughout his excuse-laden response, the Plunkett's rep told me "honestly this," and "honestly that" ( said "honestly" at least five times) and, finally actually apologized that Plunkett's had failed so miserably. By the time he got around to the apology, I "honestly" didn't care, as it was quite apparent to me that Plunkett's didn't care enough to adequately staff a new company acquisition in order to meet client demand, didn't want to acknowledge where the responsibility for that failure should rest, and had no chance of retaining my business. Plunkett's may redeem themselves once they get on the ball in Santa Fe, but it was not a good first impression, and, honestly, it will be the only impression we ever have of Plunkett's.

These guys are as good as it gets when it comes to responsibility and reliability , not to mention…read morethat they are unfailing polite and pleasant. We have been clients of Roy's for ten years and have never found a reason to complain. The best in Santa Fe!

Steve is wonderful. Whatever he does, he does with great care and expertise.. He knows how to think…read moreoutside the box to find the problems and figure out their solutions. He is a wizard at analyzing an older system and coming up with a reasonable and cost effective solution. We highly recommend Steve and Architectural Metal. He is busy, so we are willing to wait until he can fit us in. If we had an emergency, he would respond quickly.

AMI installed two furnaces for us. they have been reliable in supporting any issue and later…read moreinstalling a new thermostat. Our recent heating 'emergency' in February was viewed quickly by AMI. We had a new furnace installed within a few days. The Installation was timely, clean and professionally handled. Steve has been our point of contact for years.

Very thorough, knowledgeable and professional. On call basis and very friendly. Easy scheduling.read more

Very professional from first call and meeting. He found the nooks and crannies where mice were…read morecoming in. Thank you for your service and technical knowledge.

I had Bugman come out to assess a clothing moth issue. The owner was professional, on time, and…read moreupfront about pricing, which I appreciated. However, the treatment plan was $1,500 and included a lot of steps I would need to do myself. Earlier, the technician had mentioned a more comprehensive service costing approximately $3,000, which was substantially more than I was expecting. Communication was slow: it took weeks to get the correct invoice, and my name was misspelled on the invoice. In the meantime, a different company did a standard treatment, and I've seen fewer moths without special measures. Overall, I felt the proposed service didn't fit my needs, and the follow-through could have been more prompt and accurate. Update (June 2026): After posting my original review, the owner called me personally to discuss my concerns. He apologized for the delay in receiving the invoice and for the misspelling of my name and offered to correct the invoice. While I still felt the proposed treatment was more expensive and extensive than I was comfortable with, I appreciated the follow-up and willingness to address the issues. Because of that, I've updated my rating from 2 stars to 3 stars.

The stuff sprayed got to my throat and nose. I had a bad stuffy nose for the full next day after…read moreencountering the spray. The stuff was sprayed at a business I had to go to.

Gopher season is upon us and I hope that Matt is back in "the real swing" of things and is up to…read more2018 challenges! 3/24/18 - Well Matt is not returning calls for assistance so it appears he is either not up to continued/new business or has moved on and this site should be officially closed. RIP! Gave you a chance as you requested to make up performance issues from 2018 as a small business owner, but obviously you are not up to it or no longer in the NM area. Best of luck to you Matt!

I am a gardener and landowner and have had gopher problems for years. After taking all the…read morepreventative measures I could, my crops have still consistently suffered season to season from gopher problems. When I called Matt and Aaron, they really did the job. Not only were they honest and pleasant to work with, but their operation was pesticide-free and humane. My property has been virtually gopher-free since and my garden is thanking them! Give these guys a try for sure.

We've had several projects with ServPro over the past year. We have used them for remodeling and…read moreexpanding adobe walls, installing new kitchen counters, landscape work, new roof, new floor install, appliance installation, and more. Always reliable and responsive. High quality workmanship. Will continue to use them for home projects in the future.

When we discovered a large patch of black mold in the main closet adjoining our shower we called…read morethree remediation/restoration specialists in Santa Fe. ServPro was the only company to prepare a detailed bid that we could use to qualify for insurance repairs. To their credit, the staff at ServPro determined where the mold-causing leak was stemming from and was able to create a plan for the entire repair of the problem. We were fortunate to have Oscar as our lead repair person. He is a talented carpenter, tiler and even a carpet installer. His craftsmanship made the final project turn out great in the end. Unfortunately, the project took much longer than expected (four months) and there were frequent gaps in any work at all.

MedinaZ came out to my house promptly. They drained my tank efficiently. I recommend this company…read moreto others!

Outstanding service!!! I left a message on Saturday due to unpleasant smells in the house and the…read more(correct hunch) that our septic tank needed emptying. Got a call back on Sunday, they were on site on the dot at the expected time on Monday, they called beforehand to let me know they were on their way, kept me informed and completed the job, for a very reasonable price. Friendly, efficient, professional, easy to book, fast, affordable. In short: HIGHLY RECOMMENDED!!!!

We recently had work done at our church by Anytime Plumbing and could not be more grateful for the…read moreexperience. Their team was quick, efficient, professional, and incredibly kind from start to finish. They kept us updated throughout the entire process, communicated clearly, and made everything smooth and stress-free. It's hard to find companies that not only do excellent work, but also treat people well--and their whole crew did exactly that. We truly appreciated their honesty, responsiveness, and the care they showed while working on our campus. Highly recommend Anytime Plumbing to anyone looking for dependable and trustworthy service!

Had a leaky faucet and anytime Plumbing ordered a new one that was similar to what I had which I…read morewas very pleased with and they fixed the drain stop also plus they did the emergency shut off Valves and he did a great job and everything was clean and put back when he was done and his name was Jacob the cost was approximately $950 for everything ​​​​​​​​