Nope!
We used an organic pest control service in Austin TX, and after speaking to the receptionist at AAA it seemed I would be able to get the same service with the same type of products from AAA. As another reviewer noted already, you have to be very careful about things labled "Green" and "Organic." Chemicals are chemicals. Even the plant based ones can be very toxic. Pyrethins for example, can cause reactions in humans and are toxic to bees and other pollinators. I only wanted to use products I already knew to be completely safe around not only my pets and livestock, but also my beneficial insects.
I had two different techs come out. The first guy to come out was straight up terrible. He was supposed to do an analysis of our property (which was more expensive than a regular visit). First I tried to talk to him about the carpenter ants we have on our property. We have A LOT of them. I actually showed the tech a dead carpenter ant that I'd found INSIDE the house. I know what a carpenter ant is, and the tech confirmed that it was indeed a carpenter ant, but he said, "Oh I wouldn't worry about it." He seemed like he just didn't want to go to the trouble of looking into the problem. Further, he left no instructions for the next tech as to the type of product I specifically wanted used on our property. So the next month when our "regular" guy showed up, he used the wrong product. Both techs gave me a lot of push back on the product I wanted to use (I wanted the boric acid stuff), saying it was "Just as toxic" (same toxicity rating) as the one they normally use. And while that may be true, I wanted the boric acid because I'd had such good results with it in the past. I couldn't see why they were arguing with me, since the initial person I spoke to on the phone said it wouldn't be any problem to just use the boric acid.
The following month the original guy was back trying to use the other product I didn't want, so I asked him AGAIN to note the product I'd asked to be used. He said he would do that. He spent all of 5 minutes applying tiny puffs of boric acid to the outside of our 2,400 sqr ft home, and then he left. The next month the second guy shows up and, guess what, the old guy hadn't left him any instructions so he didn't have enough of the boric acid that I wanted him to use. None of the technicians visits lasted more than 15 mins at the LONGEST, but during the last visit the tech told me that he would have to change our service and make my property a "4 hour visit." I don't know what that means, but I'm quite certain its not referring to the actual time they spend doing the service. It only took him 20 mins to lay down a line of boric acid powder around 3/4's of our house (before he ran out of the powder and left) (and BTW, no, he never made any attempt to come back and finish the job).
When I called AAA to tell them that I wan't happy and wanted to cancel my service, they seemed totally uninterested in why I was cancelling. All they cared about was getting my $100 cancellation fee.
Please do yourself a favor and skip this awful company. Find someone else who actually cares about their service. When I think about how good our old company was compared to this one, it really saddens me. People are trying to do the responsible thing by calling a company like this, and AAA is just taking advantage of them. read more