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    Elo Roofing

    2.3 (30 reviews)
    Open Open 24 hours

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    Services - Elo Roofing

    Damage restoration

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    ELO Contract
    Win R.

    Headquartered in Jacksonville Elo has a well-trained sales team and has invested in web and social media advertising. Their sales team advertises leveraging your homeowner's insurance coverage from stormwind damage claims. However, they have a three-day opt-out clause in their sales contract that holds the homeowner to an exclusive commitment after a well-orchestrated sales pitch and short roof inspection. It's not clear the ELO sales agent who left our house with a signed contract was representing our homeownership. The actual roofing installation team or the homeowner (customer) is not involved in the roofing installation contract. Hopefully, Elo management will redirect sales representatives to sell the quality of their roofing teams, as opposed to a homeowners insurance wind damage claim.

    Elo roofing reroofed my home on July 17, 2023. I thought they had done a satisfactory job until my HVAC guy showed me pictures he took in my attic of several cracks upon my roof. I contacted them yesterday and received this message after they reviewed the photos without even actually sending someone to check my issue! Mind out no one ever shared with me that their was even an issue with my fascia or soffits at the rear of my home ! Nor did they tell me when I first hired them that they could not fix this! Elo Roofing Response! Good morning, this is Kailey with Elo Roofing. I am contacting you regarding the work order that was placed on your file. Our COO and myself have reviewed the photos that you sent in. The daylight seen is coming in from the soffit. The soffit is something that we do not touch during the build unless absolutely necessary. We recommend that you get a painter to paint and seal all the soffit to prevent the light from coming through and to prevent any damage. Please let me know if you have any questions. Thank you. I paid over $17,000 dollars for this reroof! I wasn't informed of any fascia or soffit problems needed at the back of my home! If I had known this is how they do business I would have chosen another company that fixed the entire roof! Customer's beware of Elo Roofing they don't fix your soffits or fascia! Nor inform you about additional needed repairs you may need! I had to find out from the HVAC technician!

    ELO ROOFING IS THE WORST roofing company I have ever encountered. I really should have done my homework when ELO came to my door to solicit business from me. I should have turned them away immediately. I'm just now reading an article about ELO Roofing that was published in 2018. The title read " Contractor offering to help scam victims has a checked past". It goes into detail about how much of a con artist ELO Roofing restoration on a whole as a company operates. It also talks about how ELO had to change their names multiple time because the were mistreating employees and taking advantage of people by doing shady work on their homes. I have made several complaints advising this pathetic company that my roof is leaking on more than one occasion. No one came out to see where the leak was coming from because they just don't care. They received their money in full so now that the job is over and done it's screw you. I never had a problem with my roof until ELO replaced my roof. They had the nerve to tell me that my shingles does not cover wind damage. Why in the hell would I have any wind damage if I have a brand new roof. There should be no lifting what so ever. We are having yet another storm and my roof is leaking damaging my ceiling in my master bedroom. I am so sick an tired of companies such as ELO ROOFING taking advantage of hard working people. For more information on the article go to https://www.actionnewsjax.com/news/local/contractor-offering-to-help-scam-victims-has-a-checkered-past/755379521/. This company has cost me so much more money due to their negligence. I wish that I did not have to leave any stars because ELO DOES NOT DESERVE IT.

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    1 year ago

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    8 months ago

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    Elo R.

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    2 years ago

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    9 months ago

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    Elo R.

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    5 years ago

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    1 year ago

    Doesn't pay subcontractors in Valdosta Ga and has 16 year old worker on roofs and tells customers that they are 21 and are W-2 employees

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    4 years ago

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    Elo R.

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    3 years ago

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    Elo R.

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    2 years ago

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    3 years ago

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    Elo R.

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    2 years ago

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    1 year ago

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    2 years ago

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    3 years ago

    Professional, affordable, and problem solver with roof replacements. Great business to work with.

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    Elo R.

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    5 years ago

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    3 years ago

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    3 years ago

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    4 years ago

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    Elo R.

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    8 years ago

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    6 years ago

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    7 years ago

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    6 years ago

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    Elo R.

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    5 years ago

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    Elo R.

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    8 years ago

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    7 years ago

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    3 years ago

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    7 years ago

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    Elo R.

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    7 years ago

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    Elo R.

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    6 years ago

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    Elo R.

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    7 years ago

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    Ask the Community - Elo Roofing

    Review Highlights - Elo Roofing

    Tom Scarbrough and his team at ELO Restoration recently inspected and replaced our roof.

    Mentioned in 5 reviews

    Read more highlights

    You might also consider

    FIRST ONSITE Property Restoration

    FIRST ONSITE Property Restoration

    (2 reviews)

    Southside

    I want to give a huge shoutout to First Onsite for being first on-site to my almost deathbed. Your…read moredriver nearly killed me on my motorcycle on the way to work, and to be completely honest, I firmly believe it was on purpose, or she was on her phone, which I confirmed. Let's paint a picture really quick (a completely accurate one). You are sitting at a red light, ready to turn onto Phillips Hwy from Bay Meadows, listening to music and relaxing, when a First Onsite company vehicle pulls up behind you 3-minutes later, long light, I know. The light turns green, you put your motorcycle into first gear and begin the turn. you make the turn and get into the right turning lane to pull into work. Life is good, until you turn around and see a first-on-site company car literally full acceleration driving directly at you and into your lane. As she's a few inches away from you, she slams on her horn and swerves and speeds away. This can't slide; you have to understand what happened, so you follow her to the next light to get the license plate info. She refuses to look at you and instead keeps TALKING ON HER PHONE in full view... She finally looks at you, and instead of saying "sorry that I almost ran you over", she laughs at you and speeds away. News flash. This ISN'T A STORY... It's reality. In what world do you almost run someone over and then laugh in their face? I've already called corporate, I've already contacted JSO. I hope there are actual repercussions because of how she acted; it makes me think she's never had any.

    Our hot water heater burst and flooded our garage and living room. The entire padding and carpet…read morehad to be removed and the living room had to be dried out. First onSite did a Great Job of removing all the damages then repairing and painting everything! Chuck Phillips crew worked fast and efficiently to finish the job as soon as possible ! THANKS!

    Eco Restore

    Eco Restore

    (5 reviews)

    Southside

    I recently had my 24 yr old roof replaced by Eco Restore. The process took about 3 years, but not…read morereally so much to do with them, but dealing with my insurance company. These days in Florida, you almost always have to lawyer up before they'll pay a claim, and then the amount they offered was a joke, like for a small repair...my whole roof needed replacing so we settled on an amount that only cost me $1050 out of pocket. 500 of which was my deductible. The claim was filed back in 2022 before Florida changed their laws, which favors the insurance companies more and screws the consumer. I had to pay $116 for some wood damage, but that was reasonable, in my opinion. Once we got a date for the work to start, they were on time, delivering the dumpster the day before, and hauling it away the day the job was completed, which was only two-day job. Jay Geuder was the contact with whom I dealt with, and he was pleasant to deal with and explained the process, helped with picking the color, etc., and followed up after the job was completed. Blake also followed up the day of, but I was not home from work yet so I couldn't really provide any info about the completion. So, from my experience, they've been a good company to deal with.

    A. Gardner: I made a great choice with Eco Restore and their…read morerepresentative Jay Geuder, was the key to a successful project and a happy client. When my insurance company started to "slow role" me and pushed back to do a repair instead of a replacement, Jay and Eco Restore provided legal support to get a full roof replacement. The Eco Restore crew got the old roof removed and replaced in one day. And the cleanup was very thorough.

    Elo Roofing - damagerestoration - Updated May 2026

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