Our roof was replaced by this company in 2007. We have paperwork. Couple of days ago and for the first time in 18 years we were informed by insurance company that we do not have a permit for our roof, therefore they cannot insure us. I called Champion and emailed them, of course they never responded. That is just how they do "business". About 7 years after they replaced the roof we had a leak. We went to their office and made an app for them to come out, they NEVER did. Second time we came to their office, Christopher saw us, ran and lady at the front said that he is not there :) Such wonderful humans. When I called City of Jax they stated that this company never paid for the permit and they never submitted copy of the contract. Nice work! Owner of this company at the time tried to scam us with paying more for services they did not do, so this company is the last place you want to do business with. We did not speak English well in 2007 as we do now, so they obviously realized they can scam foreigners. 2007 were different times. Now we can read reviews online and avoid companies like this one. read more

Champion Roofing replaced the roof on our house a couple of months before we purchased it and included a long-term warranty. Our home inspector noticed that water was pooling on part of the roof and suggested that the warranty should cover improper installation leading to water retention. Shortly after completing the sale, we reached out to Champion to register the warranty. Tina confirmed that this would be no problem, and she would start working on the paperwork. We mentioned the pooling water, and she told us that her boss (Chris, the owner) was out of town. He would get back to us upon his return. A week later, we had heard nothing about either the water or the warranty. This began two months of getting the run around. We would call, be told that the warranty was in process and Chris would reach out shortly, and then nothing would happen. This week, a branch fell on our roof, puncturing it in two places. Obviously, the warranty doesn't cover that, but we asked if Champion could repair the damage. After a few phone calls, Chris finally visited our home for the first time. I suppose he saw an opportunity to get paid again. He quoted a price for the puncture repair, and we asked him about the pooling water. His curt and rather rude response was, "That's normal. It's a flat roof. What do you expect?" I pointed at the even flatter carport roof that the same team installed right next to the pooling water and said, "That roof is also flat, but it doesn't hold water." I told Chris that his response was not acceptable. He described what he thought he could do, but said, "It won't fix the problem." He then sent us a proposal costing an additional $500, knowing that by his own admission it would probably be insufficient. We hold that a properly installed roof shouldn't retain pools of standing water for more than 48 hours and that the installation company should fix such deficiencies in their work when they arise. You can clearly see a dip between the edge and the center of that section of roof. Contrary to Chris's claim, it isn't a flat roof. Due to Champion's bad installation, it is a dipping roof. Additionally, when installing the carport roof, the crew did not take care to align their nails to the trusses, so there are long roofing nails poking through the underside of the ceiling in multiple locations. It's quite ugly. To resolve the punctures made by the fallen branch, we hired a different company that came to fix the damage within a few hours (after a single phone call), and they charged us less than half of what Chris quoted us. Clearly, the roof was not installed properly, and we are quite disappointed that Champion refuses to address their mistakes. Other homeowners should beware especially if your home doesn't have a steep roof, if you care about what the finished product looks like, or if you value prompt and courteous customer service. read more

Champion Roofing replaced the roof on our house and water was pooling on the roof. After months of back and forth, they refused to help. Not my idea of a company with "integrity". read more

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Associates were very friendly and did a good job on the roof. Clean up was a little lax. I know things happen but some of my plants got trampled on. I contacted the office and even went by but no help. That's all on Chris the owner. Would not get back with me. The contract was done by the managing company but I own the condo. read more

I have recommended Champion Roofing to Family, Friends and Neighbors over the years with zero complaints. Recently I called them to re-roof a small flat roof on my home. Another great job and a very reasonable price! I highly recommend Champion Roofing to anyone in need of quality roofing at affordable prices! read more

We were required to replace the shingle roof on our home, and received four quotes from contractors in St. Augustine/Northeast Florida. Every contractor was courteous and knowledgeable and the quote amounts ranged widely. Kevin Cousart represented Champion Roofing very well, providing insight to the process required to secure homes against Florida's weather, as well as answering the inevitable follow-up questions. Kevin was available onsite, during the removal and installation of the roof, to follow-up on any concerns we had and make our "new roof" experience a happy time. The work was done industriously, efficiently and courteously by a solid core group of craftsman augmented by additional ground crew, to facilitate the waste removal. Manuel, the lead man on the crew, was diligent in his communication with me regarding vehicle and equipment placement, and any City or neighborhood construction restrictions that may have applied. There is a true sense of pride, throughout the crew, in a job done well that completely satisfies the expectations of the homeowner. Prior to the work, Chris, the owner, and Kevin Cousart made all the final critical measurements for the job. Chris regularly visited the job site, during the 8 days of work. After the last screw was driven and the work area completely cleared of debris, Chris arrived to do the final inspection of the job. The craftsmanship is brilliant and we have received positive comments from our neighbors and strangers passing by, on the way to Ron Parker Park and the Dog Park. read more

Excellent work... Roof was completed in a day and a half..Mr. Wheeler is professional and provide a receipt and lien release upon final payment. read more

Had a 40 year roof put on around 2005 by Champion Roofing. Roof appears to be leaking around the flashing of one of our chimneys. Several calls to Champion have been I responded to. Frustrated, I had to call another company. Having not dealt with Champion since they installed our roof in 2005, it is apparent that customer service is no longer important to this company. Beware! read more

It's just like their slogan says "Good Honest Work" on time and done right! However I think they should change it to "Great" HONEST work done right the first time AND I highly recommend them! They did a great job on my roof when I was living in Jacksonville. Call them to get some great service, a fast estimate done right and on time! oh yeah and the price was good as well! read more

I've used Champion Roofing twice and would recommend them to anyone. They replaced the roof on our old house and then repaired the roof on our new house when it was damaged in Hurricane Irma. The office staff are friendly and the workmen are professional, fast, do quality work and clean up after they have completed the job. Thanks Champion Roofing! read more

Champion Roofing estimates was the best out of 4 bidders when this company put a new roof on our rental house. The work was done as promised and the quality is high. The work crew was attentive, hard working, considering the progress or problems with me, and was sensitive. Top quality and highly recommended. read more

I can't say enough about these guys, not only do they have a top notch salesman but they actually deliver what they promise and then some, greatest service ever thank you guys great job!!! I will definitly recommend everybody I know read more