Predatory Lending practices. A naive 19 year old with over 700 credit score went to this dealer on…read morehis own to purchase a car. He walked out with a 22% auto loan and a car engine that died less than 2 weeks later. He could have gone to a reputable dealer and walked out with an interest rate less than half that and a more reliable automobile. Just stay away.

I called them and they were really nice and helpful! Very nice customer service and didn't get put…read moreon hold at all!

I recently purchased a car from J&C. The two women who take care of everything were wonderful and…read morefriendly to deal with. Even with my less than perfect credit, they were able to secure financing with a good lender with a much better interest rate than originally anticipated. The entire process was as smooth as butter. From the first email to the last handshake, they definitely made my experience positive. My only gripe is, on the day of delivery, the car was supposedly going in for service on the front brakes, as I noticed the rotors were warped. They called and said that the work had been complete, along with another little issue I found. When I test drove the car again before signing off, I noticed the shaking was still there but didn't have any more time to fuss with it. Other than having to now complete a full service brake job myself, instead of getting the one I was told, it was a great experience. I don't know why there are so many low star reviews. I'd give them 5 if my front brakes were done as promised.

i bought a car from here and yes i do understand bought as is ........ but they sold the car and…read morewith the auto shop Miller's next gave the car an able to sell when they should not have .... 3 differant places looked up car and said it was unsellable because of a floor and Miller's and dealership should never have sold the car

Eddie was very patient and helped during every step of the process. Would will be buying another…read morecar from here pretty soon!!!!

DO NOT BUY THE CARS PROTECTION "warranty". It's not a warranty. It is a service assistance…read morecontract. I was told by the salesman that it was a warranty and was talked into buying the most expensive one at $2500. It covers absolutely nothing. I have a $3000 repair on a car that I bought from iDrive in September and the warranty is covering $250. Looks like I threw $9000 out the window. Oh, and I am still waiting for the little plastic trim piece that was missing when I purchased a vehicle that I was told was " being mailed to me"

I can't say enough or recommend more strongly Certified Motors for anyone who is looking for a…read morepreowned vehicle . I just recently purchased my 3rd vehicle from them! They may be in the used car business but they are definitely not your typical used car people! They value return customers they are professional and honest! They sincerely care about their customers & their situations! As naïve or dumb people may think this sounds - out of the 3 cars I have purchased from them I never test drove any of them that's how much I trust them! 1st car had for 10 years the 2nd car was my daughter's first car & we had it for 6 years & the 3rd car I just purchased was again for my daughter! It is so amazing to have people you can trust when making this sort of purchase especially when you're putting your kids behind the wheel ! You cannot buy that kind of peace of mind ! If you are looking for a preowned vehicle please do not hesitate to go see Ray & Lori at Certified Motors you will not be sorry . . . I never am!!

My third update for Certified Motors, because I keep coming back and just can't say enough good…read morethings about them. I recently purchased my second car here, after the first met it's demise in an accident (RIP to my Malibu...we had some fun together.). Looking for a new car out of necessity and not choice can be a stressful experience. But coming here made it smooth as possible. I hadn't stepped foot on the lot in 5 years but the moment I returned they recognized me not only by name but remembering what kind of car I bought from them previously. Impressive! :) The lot isn't huge, but the inventory is always rotating. I was able to find a few good options that fit what I was looking for. Ray and Eric gave me open and honest assessments of each vehicle and, despite what other reviews have said, the Car Fax report was readily available to see for each of them. I test drove a couple options, and finally settled on an Impala that was in great shape with low mileage. The car looked great but I mentioned aloud how I wished it had a spoiler to look a little more sporty. The guys took note of my comment and immediately offered to work with me to get a spoiler ordered and put on, so I could have just the car I wanted. Fast and easy! After that they were able to take care of all the paperwork and title transfer, all I had to do was come back and pick up the car. One of the best things offers an excellent warranty on all of their vehicles that covers all major (and a lot of minor) issues. It came to good use with my old car, when the transmission needed replacing and I didn't have to come out of pocket so much as a penny for it! The warranty is not something you often find with a used vehicle, and it's definitely nice to have that extra peace of mind. Thanks Certified Motors for turning an initially stressful situation into a smooth one. I always know I'm in good hands here.

DO NOT, I repeat, DO NOT buy a vehicle from these con artists. To make a long story short I have…read moreterrible credit and needed a car. I made the mistake of going here. The salesman mike talks a good game but don't all con artists. They were able to finance me which is why they get 1 star. Paid almost double the value of the car. Within the first month of owning it I noticed the upper ball joint on one side was completely wasted. Well today I went for an oil change and they did a basic inspection. Basically the entire suspension is shot and the car is missing the front drive shaft because the pinion gear is no good. Guess what. Suspension work isn't covered under their so called "warranty". Big surprise. Please do yourself a favor and go somewhere else.

This place is a joke don't ever purchase a car from here they sell you garbage charge you twice as…read moremuch as they should and their warranty doesn't cover shit go elsewhere please

I was thinking about a buying new Lincoln, as my current Cadillac lease had expired…read more I had a good experience with my current Cadillac dealer, so I thought I would give them another try. Wow, I didn't expect such good service. My salesperson Natalie Sells (That's her real name) made me feel so welcome and made sure I got the best deal possible. She went way above and beyond what was expected. She answered all my questions, and did not use any high-pressure sales tactics. (Unlike the Lincoln dealer) I certainly would do business with her again. Many kudos to Natalie I did lease my new Cadillac from Genesis, and the experience was fantastic from beginning to end. Thanks, Genesis, and Natalie for such a great experience!

All I have to say is that the service department has not been the same since AJ left. I went to get…read moremy oil changed, and my tire sensors needed replacing. The technician told me it would cost $76.00 for each sensor, plus $200.00 in labor and additional fees and taxes. I then checked the Cadillac website and saw that the sensors were listed online for $47.00 each. AJ would never have done something like that to me. He was understanding and always made sure to take care of you. I will now be going to Cadillac in Warren or Chevrolet in Eastpointe, as I have never had any problems with them.

Your review helps others learn about great local businesses…read more Please don't review I would recommend D&D to anyone looking for an affordable used car! Brandon Roe, the lot manager, really helped me out and got me in a nice 2005 Grand Prix in 1 week. At first before we bought it, the heat was barely working, so he went ahead and figured out that the radiator was going bad so he replaced it free of charge. He never asked for a penny more than he quoted me. If your looking for a used car from a dealer who won't go behind your back, give D&D a call and ask for Brandon Roe. this business if you received a freebie for writing this review, or if you're connected in any way to the owner or employees.

Bought a Jeep Compass here in February. Brandon raved that it was the " best car" on the lot. I…read morehave had it less than two months and the brakes are scraping so badly I can't drive it! Took it to a mechanic who also told me that my AC Compressor doesn't work, my front control arms and wheel bearings need to be replaced! I still don't have the title to this car and Brandon told me that the Secretary of State is to blame! That's a lie. He is apparently being sued by other buyers, because of his lies and the " lemons" he sells! Do NOT waste your money here! These cars are trash and his word is worth nothing!!

Donna did an amazing job with my gift that I'm blessed to have!! I'm happy and will send anyone…read morelooking to get a car/suv/whatever style vehicle her way(as well as future purchases for myself&family)! I knw the process takes time but when we were in and out in record-processing time, trust me, we were!!! Thank you so much Donna!!!!!

Extremely disappointed $21,000 suburban Lt developed rust holes on both sides. I am extremely…read moredisappointed with my experience with Genesis Chevrolet in Eastpointe, Michigan. I purchased a 2015 Chevy suburban LT from Genesis Chevrolet on June 18, 2025 for approximately $21,000 at the time of the purchase the vehicle had under 96,000 miles and was clean. There were no visible rust holes or areas of rust through I have photographs from the time I purchased the vehicle showing how cleaning was now look what I'm dealing with on September 20 28, 2026 just 15 months later there are now actual rust, holes, and severe deterioration of the body metal on both sides of the vehicle. This isn't just a little surface. Was the metal has deteriorated broken away and created Russ holes in the body what makes this even more frustrating is that my vehicle inspection paperwork contains no documents or corrosion whatsoever the inspection paperwork does not identify Russ Russell corrosion or deteriorated body panels I understand this is a 2015 vehicle I'm not expecting a brand new vehicle but I pay approximately 21,000 to a Chevy dealership for the suburban and I certainly did not expect to be dealing with rust holes on both sides of the body panel 15 months after purchase, I am still financially responsible for this vehicle and now I'm faced with significant body deterioration. This was not present when I purchased it. I have photographs and inspection paper to document my concerns the before after picture speak for themselves I even tried posting this on there website ironically it's not showing under genesis Chevrolet reviews

Outstanding service, amazing people, and truly fair pricing. You'll end up paying more for less…read moreanywhere else.

Tony was very professional and the service was so quick! My jeep needed a rear tail light and he…read morefixed it no issue!