Predatory Lending practices. A naive 19 year old with over 700 credit score went to this dealer on…read morehis own to purchase a car. He walked out with a 22% auto loan and a car engine that died less than 2 weeks later. He could have gone to a reputable dealer and walked out with an interest rate less than half that and a more reliable automobile. Just stay away.

I called them and they were really nice and helpful! Very nice customer service and didn't get put…read moreon hold at all!

i bought a car from here and yes i do understand bought as is ........ but they sold the car and…read morewith the auto shop Miller's next gave the car an able to sell when they should not have .... 3 differant places looked up car and said it was unsellable because of a floor and Miller's and dealership should never have sold the car

Do not buy cars from this company they are scammers . I bought a car from them and two days later…read moreThe car kept cutting off . Took it to the shop and found out the car needed a head gasket . Joe the car salesman that works there said you brought the car as is and there's nothing they can do about it.

Eddie was very patient and helped during every step of the process. Would will be buying another…read morecar from here pretty soon!!!!

DO NOT BUY THE CARS PROTECTION "warranty". It's not a warranty. It is a service assistance…read morecontract. I was told by the salesman that it was a warranty and was talked into buying the most expensive one at $2500. It covers absolutely nothing. I have a $3000 repair on a car that I bought from iDrive in September and the warranty is covering $250. Looks like I threw $9000 out the window. Oh, and I am still waiting for the little plastic trim piece that was missing when I purchased a vehicle that I was told was " being mailed to me"

My third update for Certified Motors, because I keep coming back and just can't say enough good…read morethings about them. I recently purchased my second car here, after the first met it's demise in an accident (RIP to my Malibu...we had some fun together.). Looking for a new car out of necessity and not choice can be a stressful experience. But coming here made it smooth as possible. I hadn't stepped foot on the lot in 5 years but the moment I returned they recognized me not only by name but remembering what kind of car I bought from them previously. Impressive! :) The lot isn't huge, but the inventory is always rotating. I was able to find a few good options that fit what I was looking for. Ray and Eric gave me open and honest assessments of each vehicle and, despite what other reviews have said, the Car Fax report was readily available to see for each of them. I test drove a couple options, and finally settled on an Impala that was in great shape with low mileage. The car looked great but I mentioned aloud how I wished it had a spoiler to look a little more sporty. The guys took note of my comment and immediately offered to work with me to get a spoiler ordered and put on, so I could have just the car I wanted. Fast and easy! After that they were able to take care of all the paperwork and title transfer, all I had to do was come back and pick up the car. One of the best things offers an excellent warranty on all of their vehicles that covers all major (and a lot of minor) issues. It came to good use with my old car, when the transmission needed replacing and I didn't have to come out of pocket so much as a penny for it! The warranty is not something you often find with a used vehicle, and it's definitely nice to have that extra peace of mind. Thanks Certified Motors for turning an initially stressful situation into a smooth one. I always know I'm in good hands here.

The car these jokers sold me fell apart after the six months on the road. One thing after another…read more I thought they were so nice. I thought they would be there, because they made it sound like they were reliable. But it was more like sorry out of luck. I would sue, but how do people like me sue. Honestly, I would prefer public transportation over coming to Certified Junk Motors. Do NOT waste your money. They are soooo nice too, it is all a big lie. Do not help them make money off of you. Spread the word. Certified motors is certified to screw you out of your money.

DO NOT, I repeat, DO NOT buy a vehicle from these con artists. To make a long story short I have…read moreterrible credit and needed a car. I made the mistake of going here. The salesman mike talks a good game but don't all con artists. They were able to finance me which is why they get 1 star. Paid almost double the value of the car. Within the first month of owning it I noticed the upper ball joint on one side was completely wasted. Well today I went for an oil change and they did a basic inspection. Basically the entire suspension is shot and the car is missing the front drive shaft because the pinion gear is no good. Guess what. Suspension work isn't covered under their so called "warranty". Big surprise. Please do yourself a favor and go somewhere else.

This place is a joke don't ever purchase a car from here they sell you garbage charge you twice as…read moremuch as they should and their warranty doesn't cover shit go elsewhere please

All I have to say is that the service department has not been the same since AJ left. I went to get…read moremy oil changed, and my tire sensors needed replacing. The technician told me it would cost $76.00 for each sensor, plus $200.00 in labor and additional fees and taxes. I then checked the Cadillac website and saw that the sensors were listed online for $47.00 each. AJ would never have done something like that to me. He was understanding and always made sure to take care of you. I will now be going to Cadillac in Warren or Chevrolet in Eastpointe, as I have never had any problems with them.

I purchased a 2020 XT5 in 2020 and I only take my car to the dealership for service . They are…read morealways accommodating and very kind.

Bought a Jeep Compass here in February. Brandon raved that it was the " best car" on the lot. I…read morehave had it less than two months and the brakes are scraping so badly I can't drive it! Took it to a mechanic who also told me that my AC Compressor doesn't work, my front control arms and wheel bearings need to be replaced! I still don't have the title to this car and Brandon told me that the Secretary of State is to blame! That's a lie. He is apparently being sued by other buyers, because of his lies and the " lemons" he sells! Do NOT waste your money here! These cars are trash and his word is worth nothing!!

Just got a car here three weeks ago and I already had to put in the shop. The starter went out the…read morecar and fuse box as well as wires had to be replaced $1100

Donna did an amazing job with my gift that I'm blessed to have!! I'm happy and will send anyone…read morelooking to get a car/suv/whatever style vehicle her way(as well as future purchases for myself&family)! I knw the process takes time but when we were in and out in record-processing time, trust me, we were!!! Thank you so much Donna!!!!!

Bought a truck from them, used, one year ago. It has been in the shop for 4 months with a broken…read moretransmission. The truck had 60k miles and is a 2021. Was also told it was non smoker car but the first summer you could tell it was not. Not helpful service department that told me I could no longer bring the truck there for service ( I have the voicemail stating that). Even though my warranty ran through them. Avoid and find another dealer.

Tony was very professional and the service was so quick! My jeep needed a rear tail light and he…read morefixed it no issue!

Fair price and honest service. I was able to bring my own parts, which saved me money. They're…read moretransparent and don't try to push extra work. Definitely a shop you can trust.