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Roy O'Brien Ford

3.5 (119 reviews)
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Services - Roy O'Brien Ford

Vehicle battery testing

Check engine light

Engine oil light diagnosis

19 More Services

Auto general diagnosis

Auto noise diagnosis

Tire Pressure Monitoring System diagnosis

Auto no-start diagnosis

Auto vibration diagnosis

Auto diagnosis or inspection

Auto pre-purchase inspection

Auto maintenance

Oil changes

Auto repairs

Auto battery or electrical system repair

Auto brake repair

Auto steering and suspension repair

Auto wheel and tire repair

Auto windows and mirrors repair

Routine automotive maintenance

Transmission leak inspection

Auto battery and fluid recycling

Windshield wiper replacement

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Recommended Reviews - Roy O'Brien Ford

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Jay O.

Let me start off by saying I have never owned a Ford vehicle, and I have lived within a few miles from Roy O'Brien for my entire life.. (50 years) That being said I won't be going anywhere else.. and I will tell everyone I know to go there!! From my first call my salesperson Mary Bliech was just AWESOME!! She was so easy going and so likable. I felt very fortunate that she answered my call when I had a few questions about the new full size Ford Bronco.. Mary was so friendly with me and within a few days I was driving a new Ford Bronco!! And it was mainly because Mary made everything go so smooth!! Along with Mary, everyone else at Roy O'Brien was so great to work with and were so informative and answered all 1000 questions I had!! I don't write alot of these but I felt like I should let everyone know what a gem we have in our neighborhood!! I felt very safe and protected in buying my vehicle from Roy O'Brien.. My family won't be going anywhere else!! I thank you Mary for being such a wonderful human being and making buying a vehicle such a fun experience!! I promise.. I'll be back!! On a side note this Bronco is the best vehicle I have ever owned!! So fun!! -Jay..

2014 Oxford White Ford Focus

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7 months ago

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Roy O.

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2 years ago

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1 year ago

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Roy O.

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11 months ago

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Roy O.

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9 months ago

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Roy O.

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1 year ago

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1 year ago

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1 year ago

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3 years ago

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Roy O.

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2 years ago

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Roy O.

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3 years ago

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1 year ago

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1 year ago

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2 years ago

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2 years ago

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3 years ago

Been a customer for over 20 years and finally writing a review. See Joe Palazzolo for leases. Good guy, never pressured me.

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3 years ago

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Roy O.

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1 year ago

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Roy O.

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4 years ago

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4 years ago

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10 years ago

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5 years ago

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8 years ago

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Roy O.

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9 years ago

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4 years ago

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2 years ago

took my truck here for an oil change and they hit a curb and damaged my tire then a week later I waited 2.5 hours for a single tire change.

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Roy O.

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5 years ago

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10 years ago

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Roy O.

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7 years ago

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6 years ago

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4 years ago

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Roy O.

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7 years ago

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Roy O.

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4 years ago

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Roy O.

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6 years ago

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15 years ago

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8 years ago

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Roy O.

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11 years ago

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7 years ago

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8 years ago

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6 years ago

Just bought my 3rd vehicle from Angelo Lafata, and he made sure everything was done to my satisfaction.

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Ask the Community - Roy O'Brien Ford

Review Highlights - Roy O'Brien Ford

Thanks Ted for your,service and patience and thanks Roy O'Brien Ford for a hiring such a very pleasant salesman.

Mentioned in 11 reviews

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S&K Mufflers, Brakes & More - Disconnected vacuum hose.

S&K Mufflers, Brakes & More

(30 reviews)

Great service. Brought my 2010 Journey here because the muffler was really loud. It just needed a…read morenew Resonator, I was in and out in 30 minutes. Problem solved. And reasonably priced.

I spent nearly $2,500 at this shop in a single week across two vehicles (A/C compressor hose and…read moretransmission oil cooler lines on a Cadillac ATS and rear wheel bearings on a Subaru Impreza). My experience with a transmission oil cooler line repair on my Cadillac ATS was not just a case of overcharging, but a total failure of safety and professional ethics. They billed me $980, in an attempt to justify 4+ hours of unnecessary labor by claiming they had to remove the steering rack to get to the transmission oil cooler lines. This is not the procedure documented in the service manual. Additionally, they charged list price for the part, claiming they received no discount from the dealership on part purchases. After a test drive, they pulled the car back in and I witnessed the technicians attempting a "manual alignment"--one holding the steering wheel straight while the other hammered on components underneath. When I asked the manager, Mark, if I should get a professional alignment since the rack was pulled, he wouldn't even look me in the eye and simply said, "Yeah, probably, I would if I were you." Upon inspecting the car myself immediately after leaving, I found: 1. STEERING RACK BOLT: The main mounting bolt was only halfway threaded into the chassis. The steering rack was literally unbolted from the car. 2. DISCONNECTED SWAY BAR: The front driver-side sway bar link was completely disconnected and dangling behind the wheel. 3. ZIP-TIED LINES: The new $529 lines were secured with a plastic zip tie instead of the factory-provided mounting bracket and bolt. 4. DANGLING PARTS: The engine mount vacuum hose and wiring harness were left unclipped and hanging. This shop billed me for "rack removal" but failed to actually bolt the rack back to the car. Returning a vehicle with loose steering and suspension is gross negligence. I am filing a formal complaint with the Michigan Bureau of Automotive Regulation (SOS-197). I have attached photos of the loose bolts and hanging suspension for public record. Avoid this shop if you value your safety.

Roy O'Brien Ford - car_dealers - Updated May 2026

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