Problem Solvers I…read morehave several pieces of metal found in the ocean from many years ago... They were never truly analyzed... I did not know what the alloys were... These gentlemen... with a handheld tool that deeply impressed me... showed me the percentage of metal content... More than just the tool used... was their attitude and willingness to help... Professional... conversant... with a sense of humor as well... these two people helped me solve a decades-old puzzle... I am very grateful... I highly recommend Granite State Gold and Coin in Lebanon, NH...

Today I went in to cash in on the current great high prices on my silver and gold that I had…read morepurchased over the past 10'ish years. In the past I had done business with Marc, but this time I worked with Alyssa and it was so easy and simple to work with her. They were an authentic joy to work with. I am confident that I was treated fairly and NO shady business, making it a win/win for both sides of the transaction. They appear to be genuinely good people to be around and their business practices above board and beyond reproach. I can't recommend this fine, small business enough. Keep up the good work Marc and Alyssa!

This store is now my athletic shoe store of choice.Great selection -well trained and attentive…read morestaff and the best guarantee of any store in the Upper Valley.Bought a pair of shoes wore them for 6 weeks.They were causing blisters and were not what I expected. They were returned with no questions asked. My new Topo"s are great. Thanks to all at Stateline sports!!

The old man at the register is NASTY! Horrible customer service. Made a return and he took it…read morepersonal. Very Nasty attitude!

Lucy is great! She has tuned several of our old pianos that others might have given up on!read more

I got my second lobe piercing here about a month ago and was really happy with the service day of…read more However, I was told I'd receive a follow-up email 2 weeks after the appointment but never got that. I sent two emails over the next 2 weeks with healing questions and also never got a response. This is probably a great place for individuals familiar with the piercing/healing process but I'd go somewhere else if you're looking for more responsive care!

I've been going to Dell for years--since I was 12 years old. Unfortunately, after my recent…read moreexperience, I won't be returning. About a month ago I got a dermal piercing. This past Tuesday, the top fell off while I was cleaning it with a Q-tip. I called immediately, and the receptionist told me she would message me if an opening became available. I never heard back. I went to another piercer in Montpelier to see if they could help, but they couldn't. After waiting three days with no response from Angelina's Rose, I called again and explained that another piercer had told me it would likely be too late to save the piercing if it healed over. Instead of being seen promptly, I was offered an appointment a week later--even though by then the piercing would likely have closed, leaving surgical removal as my only option. I explained that if there were no appointments available, I was willing to come in and wait for an opening. I was finally told there was time to come in today at 10:00 a.m. When I arrived, the first thing Dell said was that I must have been touching the piercing because he "screws them on really tight." I tried to explain that it happened while I was cleaning it, but he interrupted me and said he already knew what I was going to say and that I must have been playing with it because "there's no other way" and that this had never happened to anyone else. The conversation quickly became unprofessional. He called me entitled because of the way I spoke to the receptionist. While I admit I was frustrated, I was not yelling, swearing, or being disrespectful--I was simply trying to get help before my piercing closed. I then asked why I had been told to come in at 10:00 a.m. if he had already decided he wasn't going to help me. He could have told me that over the phone and saved me the trip. His response was that when he has "shit to talk about someone," he says it to their face. I found that response incredibly unprofessional. He then told me I was no longer welcome at the shop, called me disrespectful, and refused to help me. As a result, my dermal will now likely need to be surgically removed. I also brought up that I didn't feel the receptionist had treated me kindly. Dell told me they had cameras and had reviewed the conversation, insisting she had done nothing wrong. I got the impression they were backing each other up rather than listening to my concerns, so I didn't feel like I was being heard. I told him I was glad there were cameras because I know I remained calm and never yelled or acted aggressively. To make matters worse, this isn't the first issue I've had. He pierced my second nostril crooked the first time, and I had to pay to have it repierced, even though the mistake wasn't mine. I'm incredibly disappointed with how I was treated. I've been a loyal customer for years, and I expected much better communication, professionalism, and customer service. Based on my experience, I can't recommend this shop.

It's a wonderful store with high quality merchandise. It's great to actually have a brick & mortar…read morestore. If we don't patronize them, we won't have them any more. Please shop locally!

Sadly they moved off of Main st, and even sadder they are days away from closing. Parking is always…read morea hassle in Hanover and I know I have to want something awful bad to deal with it. Every few years Hanover will spend some money to 'study' the problem; I have lived in the area full time for close to 20 years and the problem still persists.

Still a great place to stop...we visit a couple of times a year. However some of the genres are…read moregetting a little picked over with very few new additions.

What a great store! Full of a fantastic variety of books all at great prices. You never know what…read moreyou'll find. Friendly staff who are willing to make recommendations or just let you browse. Reduce, reuse and buy used books!

Had them service my Honda snowblower. top notch service from start to finish. Great…read morecommunication. it was a pleasure. Thank you. Mike Mac

I'm sorry to have to give Joe's such a poor rating, but I have been treated poorly there too many…read moretimes to not say something. I have purchased many pieces of equipment at Joe's over many years ranging from inexpensive replacement parts to whole units costing thousands of dollars and after my experiences of the past couple years I will never return. A couple years ago I brought them an old snowthrower that ran but leaked gas from the carburetor. I was clear about the nature of the problem and that I wanted it fixed. I went back after some time to get the snowthrower and it still leaked gas and didn't run any better than when I dropped it off. Despite paying Joe's more than $200 the unit was just as bad as ever. They kept it and after more time told me it needed a carb. I was angry about that, but at least they put on a new carb for cost. However, they should have done that to begin with since the problem was obvious and I believe the total amount I paid exceeded what I would have paid had they simply replaced the carb in the beginning. Instead, I had to make three trips, which meant getting a trailer at least one more time than necessary. Since I don't own a trailer that in itself was an inconvenience. I eventually purchased a new Ariens snowthrower from Joe's. This is a make I will not buy again. It is a large unit with supposedly a powerful engine, but I'm not happy with it. The controls don't work all that well and I find it awkward to reach over with my right hand to adjust the chute direction on the fly. Low range is too fast and consequently the unit rides over deep snow. Buy a Honda track drive instead! Joe's delivered the new snowthrower a little over a year ago and it was supposed to be all set to use. None of the adjustments worked well despite the fact the unit was set up by one of their techs. The auger continued to turn despite the fact I had released the handle...creating a dangerous situation. Other levers slipped out of position because, again, the adjustments were not done correctly. I told Joe's right off and at first they told me I had to make the adjustments. I was appalled! I had just taken delivery of this unit and they wanted me to correct their mistakes. They did eventually take it back, but the problems with the levers for the chute deflector persisted. I fixed those myself, but I should not have had to do that. After using the unit for a while I contacted Joe's and asked them if they would take it in trade toward a Honda track drive. I communicated with the owner who wanted pics of my snowthrower. I sent the pics and his response was that I should check with sales to see if any Hondas are due in. Really??? The owner didn't know what was coming in! I checked with sales and they said two were due in but were both spoken for. Regardless, I again asked the owner if he would tell me what he would allow on my unit if he took it in trade. I never received a response. I have been treated shabbily and I am done with them. I don't like patronizing big box stores and would rather work with a small business, but not when they treat their customers like they don't matter. I have received much better treatment at big box stores.

Been coming Systems plus for over 25 years. Buy. all of our company hardware with them. Had a…read moresecurity challenge as well as resetting issues once security was solved. They took care of everything right away and with a smile and added in some IT tips as well. Never a doubt in my mind that Systems Plus was the right choice for buying machines and for service thanks to systems plus for making my day and keeping it running. dj

Mike got my apple headphones warranty replaced quickly and easily! the front desk was also very…read morenice and talkative! Great experience all round.