They have unique guitars, basses, and amplifiers not found at the big musical instrument stores…read more Staff is knowledgeable and friendly

0 stars :-( Bad and sad experience…read more We are a couple playing old-time music semi-professionally in our hometown. For a number of reasons we wanted to rent instruments rather than traveling with them. No one responded to the request for contact I sent through the website. I called 21 times (no exaggeration) from Sept 7 - Dec 13 at different times of day when they were supposedly open according to their website. All my calls and visits were during open hours. I wanted to rent an acoustic guitar while visiting family in Hanover in mid-December. There was never an option to leave a message. They answered only twice. The first answer was in late October and an employee said I could come in when I got to town and choose a rental from their supply. A day later we decided to rent a fiddle too. Four more calls later the next week, they finally answered and an employee said yes we could rent a fiddle too. I was a bit leery due to the difficulty of contacting them but decided to plan on the rentals. We got into Hanover, called the store from our Air BnB and got no answer. The next day we went to the store. The door was locked and no one answered our knocks. Their sidewalk sandwich board was folded up and leaning against the wall. We thought maybe they went to lunch. We went back a couple of more times that afternoon and nothing had changed. We also tried calling (four more times) but got no answer. The story ends with no instruments for us and no performance for our family reunion. Big thumbs down and not recommended

I called prior to going to the store in search of a patch cords, unfortunately no one answered. So…read moreI thought that they were just busy and I'd try again later. Within one minute I received a return call from an extremely pleased man. I was then asked what he could do for me in a very pleasant demeanor. I simply told him what I was looking for, and that he had what I needed and would be there waiting for me . I will now be a lifelong customer, thanks for being so attentive and kind. Good mam! ​

I can't vet for their guitar, but it was a very helpful business on the road…read more We needed a keyboard for my daughter to continue practicing piano during hollidays, the shop helped us rent one for a few weeks, making the price work for us (it was appropriate for a sufficiently good instrument with stand etc.). They had a good selection and good matter-of-fact attitude, allowing us to consider buying the keyboard at the end at a reduced price (we did not really need that kind but otherwise it was a good way to test try and purchase so I appreciated having the option). Also they were accomodating for the time and day to bring back to fit our schedule. Of course, you can save a few dollars and do everything online with bad retailers, but I feel music should be always be about real interaction and human contact (especially when it involves kids) and that place delivers that without a crazy mark-up on price. Of course they need to pay the rent in a smallish town so expect pay a bit more and have nice-but-not-crazy return policy etc. Just be a reasonable customer there and you will probably find your match. We checked little guitars as well quickly and they seem to have good offering. Reminds me of how we bought musical equipment in the old times, except that you would not have so much selection of guitars/amps in a small town where I grew up, so in that sense it is remarkable and I hope the store remains in business.

Dan is an accomplished musician in his own right and a great music teacher. It's clear that he…read moreenjoys what he does and is passionate about it. He is fluent in multiple musical genres. My son is an excellent player with both and acoustic and electric guitar thanks to Dan. I have also seen / heard some of his other students, and he has done well with various age and skill levels (including adults). All around I would recommend him.

Been playing guitar since I was a kid, mostly self-taught. As an adult I wanted to expand my…read moremusical knowledge and skills as a guitarist. After a few disappointing experiences with instructors, I "found" Dan. I have been studying with Dan for 3 years now and could not be happier with the results. Dan is a very talented musician and an equally talented teacher. He is passionate about music and is committed to sharing that passion with his students. I highly recommend Dan for anyone looking to expand their musical horizons.

I've finally had a good deal of time to monkey around with the Graco Les Paul and I'm just blown…read moreaway by the set up and all of the little things involved in setting up a guitar. it mean a lot to me to have someone that I can trust doing these sorts of repairs/upgrade for me. thanks a million, Tony

This is type of guitar store where they not only make you feel at home, but they have carefully…read moreselected equipment. In other words they have something for everybody in here. I know a lot of the staff and have bought a few guitars in here. They have some nice used amps and guitars you don't have to pay top dollar for or get ripped off. The prices vary, but generally very affordable. There new location is epic. In the back where all the acoustics are it gives the felling like your in a barn, but very nicely put together. If your in the market for an acoustic, electric, amp, or drums check it out!

Great looking store, nice selection and friendly staff. We came in from out of town and just went…read morefor a peek...

This place has great customer services and let me play all the bases I wanted. I ended up buying…read moreone and love it to this day.

David Baker is a very kind man. He is also an excellent luthier. We have not met in person, but I…read morehave sent several students to his shop over the years and they always return with glowing reviews! A few years ago, a friend of mine owned a shop in Easthampton. His name is Ron Midgett. Ron could do any repair, rehair bows, had lots of instruments of good quality for sale at very reasonable prices. But then he retired and moved to Hawaii to grow herbs with his new wife. I spent a lot of time looking around for another similar luthier and was contacted out of the blue by David Baker, who was reaching out to teachers online. We exchanged emails and had a couple phone conversations and I have been sending students to him ever since. I can't think of a nicer guy to have service my violins!

My repair work is currently on his bench, so I can't comment on the final. But I am so far…read moreimpressed by his patience as well as his flexibility to deal with different styles and levels of instruments and their associated players.

Sean did an awesome set up on my Charvel. If you need work done on your guitar this is the place to…read morego.

Love this store. Filled with beautiful instruments of all shapes, sizes, and vintages - from banjos…read moreto mandolins to acoustic and electric guitars and basses. Best part, the owner is incredibly welcoming, friendly, knowledgeable, and filled with fascinating stories about each and every instrument. Definitely worth a visit!!

They also advertise on Reverb.com. I offered to buy a guitar full price (less shipping). Drome…read morelisted the guitar for more than the street price it sold for new in 2015! They wanted $80 to ship?! Really!? Monster Music in NY ships for free! Guy at Drome told me they would get a proper shipping estimate. They let my Reverb offer expired. I didn't hear back from them. So I put in another offer, they rejected it almost right away. I sent them a PM message, that I wasn't happy. I called them on the phone and the guy said he was too busy and he was a little rude. Bad customer service people. No one wants to hear excuses you obviously had time to reject my offer! There are literally thousands of guitars on Reverb. You can find great deals for almost anything. Don't buy from brick and mortar stores they are outdated, lack selection, overcharge and sell new crappy guitars. Find a dealer on Reverb that has a return policy. Use USPS it's $30-$40 to ship a guitar. UPS and Fedex are the worse companies, porch thieves love them cause they dump and run. Bad music stores pass those high costs on to you and don't care. This doesn't make brick and mortar stores competitive. FedEx and UPS are in SERIOUS financial trouble for a reason. If you are a dealer and you use them, you will also suffer or continue ripping off customers by charging high shipping.

This place is amazing it has everything that you're looking for. If you are a music buff and you…read moreabsolutely love music than this is the store you want to go to. If you need anything for any type of musical instrument chances are they have it here. The customer service that is here is very friendly and they go above and beyond when they are talking with you to make sure that you have exactly what you were looking for. They have certain people that are in charge of certain areas, it's like their specialty areas and their knowledge is overwhelming. The reason why I dropped it down one star is because parking is a little strange you don't park in front of the building you park beside the building but there's two entrances and the one entrance goes in front of the building and if there's somebody who happen to be in front of the building you get stuck and you have to wait for that person to move that would be the only downside. Other than that this place is phenomenal. I would recommend this place for any music lover. Thanks for listening.

Was a little disappointed. This was my first visit. There were two staff and no other customers…read more No greeting, no asking if I needed help, no offer to order something they might not have, no interest in what I decided to buy or suggestions for other things. Just took my money at the register. Would like to patronize local businesses, but I've gotten more response and help online. This review was originally posted as from San Francisco, CA, but I am local where this business is.

Great music store!…read more So many beautiful instruments (guitars, banjos, violins, etc.) available to rent or buy. A terrific selection of instructional books and sheet music for those instruments. And just about any accessories you might need (strings, straps, resin, etc.). The staff were super-friendly and helpful. Definitely worth checking out for anyone into music!