I cannot begin to describe how disappointed I am after doing business with Digital Repair Surgeons…read more I have never had to try so hard to get straight answers out of a business. We had to get a screen replaced on my partner's laptop and for 3 MONTHS, this "business" told us *every week* that it would be done by week's end. They often would say they were "waiting on a part to be in", then say "the part is in and it will be done by the end of the week". Then, the next week another problem would appear "the mouse pad is malfunctioning" (not a problem that was present when we brought the computer in) and "the part was on the way" to fix it. Each time we had to call every week for 12 weeks because Jacob and Miranda never communicated to us first. We had finally had enough and said we were picking up the laptop done or not. Jacob said we would have to make an appointment to pick up the laptop- which costs 5 dollars for a 5 minute appointment to pick up the laptop I paid 325$ for them to replace the screen on that they kept for 3 months. When my partner arrives to pick it up- they said they just needed a "few minutes" to finish it up. The 5 minute pick up lasted 25 minutes as they were gluing the computer back together right in front of her. They then tell her not to open it because " the glue was drying". She inquired why they weren't checking it's functionality with her there like they had said we would at our initial drop off. They then assured her she could bring it back if something was wrong. She returned home and after giving the glue time to dry- they gave us- shit you not- the laptop without the charging port in the computer. For 3 months my partner was not able to use her computer for work, and we get... a laptop that you can't turn on. Sounds like something on the list of basics that a computer needs but maybe we should have waited another year for them to be finished? Who's to say? So, after calling to see if they *forgot* the charging port and receiving no response despite my partner and I calling 6 times on different days, I ended up fixing the computer myself. Luckily, this is a teachable moment and we can leave this review to warn others. Don't bother looking at the positive reviews. I thought I could trust them too but the likelihood of you having a positive experience is not worth the exhaustion of tracking these folks down to get your electronics back. Save yourself from the unprofessionalism of Jacob and Miranda and take your business to someone who cares enough to communicate with you. And gives you back all the pieces you gave them. I'm attaching two pictures so they can compare what's missing, like they do in Highlights magazine for kids.

December 2024 I brought my Mac Book in for repair and paid the $125 requested expecting a 2 week…read moreturn around. June 2025 they will not give me my unit back. The will not answer my phone call. they will not respond to my E Mail. The will not unlock their door for me. I think they ripped me off for my $2000 computer. I am looking at legal options. If you like your electronics, FIND ANOTHER REPAIR SHOP.

called monday, took computer there and done in one hour! courteous,friendly. explained what he was…read moredoing &why. thoroughly enjoyed the experience, would highly recommend!! have been to best buy &staples, these guys are light years better. price was very fair and reasonable. thank you!! yay!!

In Vermont it's all about who you know. When it comes to live tech support for computers, there…read moreare few shops who still have the customer-first business model. Yes, one can buy from Amazon or Best Buy, but when something goes wrong, that's where you want someone who is knowledgeable, friendly and in person. Geek squad is just not going to cut it. I reached out to this shop because I was having issues with my MacBook. While they don't service Mac products anymore, they used to! They will support out of warranty Mac's but because mine is still under Apple care, they immediately referred me to an in state certified Apple repair shop. They thought of me first. And I appreciated that. My son is just entering the workforce in computer repair and IT and I hope he learns about customer service like this business. He owns a PC. We will definitely be bringing it here when we need a repair.

We used the services of ACT Computers years ago but have since moved out of state. When we needed…read morea new screen on an Apple lap top, ACT gave us better and faster service than we could get in the big city! Thank you, ACT!

From the owner: Computer services and support. Authorized Apple Computer repair. PC / Windows repair, support,…read moreand virus removal. WIFI, networking, and advanced wired/wireless router configuration. Troubleshooting and consulting.

CTCI is a company of experts. No matter what your business needs to get to the next level CTCI will…read morehave the solution. From social media, security, design, and innovation CTCI was able to support our goals of top quality throughout our business. We continue to work with CTCI to innovate, improve and navigate through the modern business landscape.

Quick, professional, quality service at a reasonable price for my iPhone 15 plus screen repair!!!read more

i was told over the phone that the screen repair for my iphone 14 would be $125 i get there and he…read moretold me it was $145 just to realize he might have broke my top speaker it was fine when it was broken the phone isn't heating up or anything and the sound from it was completely fine. then he forcefully took off the screen he could've broke it but not fully sure he did or not but now i got to wait a day to get it fixed and if he can't get the right part to wherever he was going the next day i would have to wait till tuesday I got my phone back the next day and the phone works fine i just think the battery is now messed up.

Randy is such an asset to our company. We no longer have to listen to "Let me ask one of our…read moreengineers" and then wait days for a call back. Randy takes care of our issues promptly. He is very knowledgeable and an all around good guy. I recommend his services to anyone looking for IT assistance that needs it done promptly, correctly and at a reasonable price.

Green Mountain Geek and Randy Dupre have been nothing short of a miracle for our office over the…read morelast three years. Prior to his coming on board, technical difficulties for us were occasions to break down in tears - often. Now, we reflect back on those archaic days and wonder how we ever made it through. There's nothing Randy hasn't been able to fix when we've encountered difficulties. With multiple owned businesses in multiple locations, Randy came in and networked all our computers, provided us with cloud backup and security protection, jumps on our computers whenever we have issues, and gets us back up and running in no time, even coming onsite when needed to set up new computers and software. He's a diligent professional, has never made any of us feel ignorant, and his response time is amazing - even during an emergency 911 situation. Randy came highly recommended by a mutual business owner friend, and for that I am forever grateful. Everyone should have a Randy in their life. Turner Development Partners Ez Access Self-Storage