Anyone in Rutland area looking for computer repair...do NOT use Ken's he charged me 150 bucks to…read moresit my video card and 275 to install Windows on my old machine, told me Windows 11 couldn't be installed and it installed by itself and he didn't bother updating the bios to fix it completely!

From the owner: "Ken's IT Computer Services is your Vermont-based solution for all your computer needs. We offer…read morecomprehensive repair and support services, from troubleshooting software issues to hardware repairs. We also specialize in network cabling, including Cat5, Cat6, and Fiber Optics installation, ensuring a fast and reliable network for your home or business. Our experienced team is dedicated to providing prompt and professional service, tackling a wide range of technical challenges so you don't have to."

I cannot begin to describe how disappointed I am after doing business with Digital Repair Surgeons…read more I have never had to try so hard to get straight answers out of a business. We had to get a screen replaced on my partner's laptop and for 3 MONTHS, this "business" told us *every week* that it would be done by week's end. They often would say they were "waiting on a part to be in", then say "the part is in and it will be done by the end of the week". Then, the next week another problem would appear "the mouse pad is malfunctioning" (not a problem that was present when we brought the computer in) and "the part was on the way" to fix it. Each time we had to call every week for 12 weeks because Jacob and Miranda never communicated to us first. We had finally had enough and said we were picking up the laptop done or not. Jacob said we would have to make an appointment to pick up the laptop- which costs 5 dollars for a 5 minute appointment to pick up the laptop I paid 325$ for them to replace the screen on that they kept for 3 months. When my partner arrives to pick it up- they said they just needed a "few minutes" to finish it up. The 5 minute pick up lasted 25 minutes as they were gluing the computer back together right in front of her. They then tell her not to open it because " the glue was drying". She inquired why they weren't checking it's functionality with her there like they had said we would at our initial drop off. They then assured her she could bring it back if something was wrong. She returned home and after giving the glue time to dry- they gave us- shit you not- the laptop without the charging port in the computer. For 3 months my partner was not able to use her computer for work, and we get... a laptop that you can't turn on. Sounds like something on the list of basics that a computer needs but maybe we should have waited another year for them to be finished? Who's to say? So, after calling to see if they *forgot* the charging port and receiving no response despite my partner and I calling 6 times on different days, I ended up fixing the computer myself. Luckily, this is a teachable moment and we can leave this review to warn others. Don't bother looking at the positive reviews. I thought I could trust them too but the likelihood of you having a positive experience is not worth the exhaustion of tracking these folks down to get your electronics back. Save yourself from the unprofessionalism of Jacob and Miranda and take your business to someone who cares enough to communicate with you. And gives you back all the pieces you gave them. I'm attaching two pictures so they can compare what's missing, like they do in Highlights magazine for kids.

December 2024 I brought my Mac Book in for repair and paid the $125 requested expecting a 2 week…read moreturn around. June 2025 they will not give me my unit back. The will not answer my phone call. they will not respond to my E Mail. The will not unlock their door for me. I think they ripped me off for my $2000 computer. I am looking at legal options. If you like your electronics, FIND ANOTHER REPAIR SHOP.

We used the services of ACT Computers years ago but have since moved out of state. When we needed…read morea new screen on an Apple lap top, ACT gave us better and faster service than we could get in the big city! Thank you, ACT!

From the owner: Computer services and support. Authorized Apple Computer repair. PC / Windows repair, support,…read moreand virus removal. WIFI, networking, and advanced wired/wireless router configuration. Troubleshooting and consulting.

Drove 40 miles to get legal paper for a friend. They had NONE…read more How is it a office supply store out of paper. Clerk wanted to order it. Never again.

Foolish was I too dislodge my mouse receiver at such an event. in my despair I searched for a new…read moreone. Brendan from staples informed me I must move on. Stubborn am I to change, purchased the same model, the M187. But inspired by the encouragement of Brendan I enacted the first steps, by choosing a new color. Hence forth I vow to continue this trend of new possibilities and not to be chained by the past. Brendan deserves a raise.

Randy is such an asset to our company. We no longer have to listen to "Let me ask one of our…read moreengineers" and then wait days for a call back. Randy takes care of our issues promptly. He is very knowledgeable and an all around good guy. I recommend his services to anyone looking for IT assistance that needs it done promptly, correctly and at a reasonable price.

Green Mountain Geek and Randy Dupre have been nothing short of a miracle for our office over the…read morelast three years. Prior to his coming on board, technical difficulties for us were occasions to break down in tears - often. Now, we reflect back on those archaic days and wonder how we ever made it through. There's nothing Randy hasn't been able to fix when we've encountered difficulties. With multiple owned businesses in multiple locations, Randy came in and networked all our computers, provided us with cloud backup and security protection, jumps on our computers whenever we have issues, and gets us back up and running in no time, even coming onsite when needed to set up new computers and software. He's a diligent professional, has never made any of us feel ignorant, and his response time is amazing - even during an emergency 911 situation. Randy came highly recommended by a mutual business owner friend, and for that I am forever grateful. Everyone should have a Randy in their life. Turner Development Partners Ez Access Self-Storage

The owner was extremely rude. I asked for directions, and he was curt and nasty. He expected me…read moreto know where he was. For example, I simply asked whether his place was north or south on Merchants Row and he curtly said, "I don't have a compass." I finally found the place and it was the same in person - Talking down to me, especially when I did answer immediately. It is hard to remember any business or store where I have been where the staff/owner was that nasty and rude.

Great service. Was immediately available, personable, knowledgeable, and fixed my laptop power…read moreissue quickly, for a very fair price. Highly recommend!

Great customer service! Very helpful. He was able to fix our computer quickly. I would definitely…read morerecommend going here for all your computer needs. It's nice to know that their are still businesses that value service.

I don't usually write reviews, but my experience with Comprehensive Computing was so good I had to…read moresubmit one. I messaged them on a weekend when they were aready closed about my daughter's cracked macbook screen, Byrom got back to me right away telling me he would be happy to make the repair. I paid for the screen the next day, dropped off the computer Monday, and picked it up Tuesday. It was like new. They charged approximately half the price other places had quoted. They even said that if the problem was more than just a screen replacement, they would fix it with no extra charge. I highly recommend them.

From the owner: Technology support for the small business or professional. We are skilled individuals meeting your…read moreunique information technology needs. Managed or co-managed IT, computer networking, backup guidance, computer repair, skills training, system design, programming, and more.