Needed the glass on top of a coffee table replaced. Did a great job at a reasonable price.read more

I brought them a piece of mirror to reproduce and they had it done almost immediately. Very…read morefriendly, honest and upfront..

Awesome people, very efficient and helpful. Cut a piece of glass for a broken living room window…read moreand was the cheapest/fastest quote. They had the piece available within a couple hours! Even took off extra for free when we realized our measurements were off

This company came highly recommended and I can see why. Chad Harris came to assess my needs and…read moregive me an estimate shortly after I contacted the company. Pros and cons of various products were discussed and an order created. At exactly the time I was told to anticipate installation, a team of installers was at my house. Four new windows were set within an hour by polite, professional installers. Clean up was perfect, inside and out. I was thrilled. This is the company to contact if you need new windows. Cost is reasonable and service is superb.

Not only are our new windows gorgeous and energy efficient, we are most impressed by the way Chad…read morehandled it when we expressed a concern. He really listened and then acted with professionalism and integrity to quickly resolve the issue, going above and beyond. REALLY GREAT customer service!

Had a not great experience with Santa Fe Glass. Technician broke a pane of glass on my front porch…read moreand it left a mess of glass through my garage, porch, and drive way.

Technician was very knowledgeable. He did not try to oversell the work was quick and hey cleaned…read moreup the mess made with the broken glass. They made recommendations that made sense and not overly expensive!

This review is for Joshua Clayton. He came out to quote a window. Unfortunately the day before, I…read morediscovered my windows were not locked and one of the tilt levers was not latched causing the draft I was wanting to eliminate. He went ahead and gave me a bid, but did not pressure me and thought it was reasonable the monitor the comfort level after discovering these issues. He gave me a high level of trust and I would or will buy from him.

Kevin Coffin (the supervisor of the team that represents Blue Springs Siding and Windows in places…read morelike Sam's Club, Lowe's, and home shows) is incompetent as a manager. His attempted leadership skills are atrocious and he is completely out of touch with how to treat his employees. His temper tantrums and inability to regulate his anger have caused multiple team members to quit. His lack of respect for people's boundaries, such as discussing employee performance, pay, and protected information during meetings with all team members shows a lack of regard for ethical and legal standards. He is unable and unwilling to communicate effectively with the people he supposedly supervises, including texting and calling between midnight and 4 AM, not responding to legitimate and time sensitive requests for assistance for over 24 hours, and constantly refusing to notify employees of their schedule until after their shift starts. Kevin regularly accuses people of not being able to do their job well while ignoring repeated requests from employees to provide constructive feedback on how to improve. He frequently verbally abuses staff in full view and earshot of customers, vendor partners, and other employees. He discusses his personal relationship problems with his employees and accuses them of contributing to his partner's distrust of him. He allows his partner to loiter at work sites and give instructions to his employees although she is not employed by the company and is not their supervisor. Kevin repeatedly uses his large size and imposing presence to physically intimidate his employees. He encroaches into their personal space, towering over them while yelling at them in public. His personal hygiene and overpowering cigarette smoke smell is problematic. Kevin repeatedly refuses to take accountability for his actions as a manager and the way he treats his employees, preferring to blame them for his inability to lead and develop them. He is obviously unfit for leadership responsibilities and should not be trusted to manage people.

We originally hired Bordner Home Improvement to fix a leak coming into our main floor ceiling…read morespecifically because of their stellar online reviews and thinking they were a quality local company (they were actually sold to a private equity company in 2024 and are no longer locally owned). Tyler came out and looked over our issue, he told us that after replacing the head flashing above the window behind the stucco there "would be no more leak, 100% or we'll come back out and fix it" and not to worry since it's backed by a 1-year guarantee just in case the leak didn't show up until further into the rainy season. Given their online reviews we completely trusted his word and were expecting the same great experience so many others have had. Unfortunately, our experience was not what we were told or expecting. Poor Workmanship & Unauthorized Charges: They ripped out the stucco and installed new flashing, but the workmanship was poor (see photos). When we immediately emailed them with photos and concerns, they dismissed us and ran an unauthorized charge on our card for the balance. It took persistent messaging before they admitted the work was subpar and agreed to fix it. The Leak Wasn't Fixed: Even after the cosmetic "fix" (which still left us to paint the new stucco ourselves), the window leaked the very next time it rained. Misdiagnosis & Upselling: After contacting them multiple times about the continued leaking, they agreed to send a couple guys out to do a "water test" with a garden hose. Less than 15 minutes after arriving, they had quickly determined the issue was actually at the bottom of the window--not the top area they had just charged us $2,395 to repair. Their new solution was to suggest we buy completely new windows. It seems incredibly shady that they didn't perform a simple hose test before ripping out stucco and charging $2,395 for a completely unnecessary repair. While they may have done great work for some others, I would look elsewhere unless you want to spend time and money only to end up worse off than before you hired them.

A representative came out to discuss a new roof plus siding for my home. At first things went well…read morebut in the end I was not impressed and these are the reasons why. First he did not give me his business card which it's just a common courtesy. Second, when we were talking about metal roof he was telling me that they use rivets to fasten the roof material down. Then he added you have to have somebody come out every couple of years to tighten the rivets. Thirdly, he contradicted the lady in the office and he said quotes were only good for 30 days whereas she said that they were good for one year. He didn't bring any samples inside so we had to go out to his truck , in this July heat, and he never showed me any of the siding samples, only the roof. He did not give me any quotes except he did say that it would cost $1000 10 ft.² which would work out to about 14k for my roof. He also told me that they very expensive and he acted like I didn't have the money to pay even though I told him that it would be next year before any work would be done plus I would pay in cash. All in all, this was not a good representation of this company. It was a letdown for me because I felt like he thought I didn't know anything and that I'm just an ignorant woman that can be taken advantage of by men who are in the construction field. So I use them? Most likely not and it's all because of the rivets.

From start to finish this company was great to work with. I was initially contacted by a company…read moregoing through the neighborhood checking roofs, and was told mine had damage. I was given Rayne-Storm's info from a neighbor, and went with them instead, and I'm glad I did because that previous company has moved on. I've had some follow-up questions and Rayne-Storm took care of everything even after all work was done. They also were very patient when dealing with waiting on my insurance company for the numerous checks that had to be signed by them and my mortgage company. Installation of the new roof was FAST; right around 2.5 days. They also had employees to take care of the interior drywall damage from the previous roof, and that work was done the day after I made the phone call. I highly recommend this company for any household needs!

Had major damage in my kitchen and living room. Raynestorm came to the rescue. Justin and his crew…read morewere amazing and was very polite and got it done for us and it looks amazing. I will be referring anyone that needs repairs like these or even roofing issues as well. Very reasonable price as well.