Dr Krosschell is very professional and informative. Very comfortable atmosphere and you can tell…read morehe cares about each patient.

I found Dr. Hendrik Krosschell via yelp. As usual thank you yelp and my first experience with Dr…read more Hendrik Krosschell was nothing less than perfect. The place was very clean, organized and professional. After having recently moved to near by area i jumped on to the yelp to find a good optometrist for my regular eye test. I found this place with good reviews and made an appointment online (highly recommend doing that so it saves you some time). As soon as i walked in i was greeted by the wonderful front-desk lady (wish i remember her name). From start to finish she was awesome going above and beyond to take care of my needs. Dr. Hendrik Krosschell was very thorough, clear in his explanation and was kind enough to answer the concerns i had. He also had me come in multiple times just to ensure that i had the best possible lenses. A special kudos to the front desk lady. I had a full insurance coverage for my vision. The lady explained me how much i would be paying for my co-pay but there was a bit of confusion on what it covered for my lenses. I called up the insurance and got the details and this front desk lady (again i wish i remembered her name) was so kind enough to charge me just the remaining amount and have my insurance cover the remaining. All-in-all i had a pleasant and hassle-free experience. Strongly recommended!!

I went here back in January. The place was clean and had a good vibe. The doctor gave me a new…read moreprescription that seemed very different from my previous one. I got new glasses and had a really hard time wearing them. I had bad headaches and my eyes felt very strained wearing them. I stopped wearing them and went back to my old glasses. I went to a different place last week and learned that my eyes hadn't changed; the prescription from Providence Optical was completely wrong. I'll never be back.

Great spot to get an eye exam and buy contacts and lenses. Right downtown so street parking can be…read morea little tough sometimes but there are garages nearby. And they seem to take lots of insurance and make it all very easy. I've seen two optometrists and they were both great. They really make sure you get the right contacts. I had to go back a bunch of times to find ones that worked for me. The selection of glasses are great. They have cheapo ones, pricey ones, and most importantly to me, lots of good ones in the middle.

I went in for my first appointment just for a routine eye exam. I found everyone at the front desk…read morevery easy to schedule with and Dr. McMahon very thorough and knowledgeable during the exam. I was very happy to find a new optometrist and didn't anticipate returning for a second visit so quickly. Within a few days of my appointment I got something in my eye when walking outside in the wind. I finally called several days later when it became even more irritated and they worked me in the same day. Dr. McMahon found a grain of sand had stuck itself to my eye and said next time to not hesitate calling to come in for a check. It was such a relief to get it out and they were so awesome to get me scheduled same day to come in when I called. My daughter needs a new optometrist and I know who I'll be sending her to! I highly recommend Dr. McMahon and appreciate how considerate and professional both she and her practice is.

I will start out by saying that the physicians at this practice were stellar and this review is…read morespecific to my first hand experience with the office staff that manage the front desk. I was a patient at this practice for a few years and typically just scheduled annual appointments. That process went mostly smooth but if you have any question whatsoever it requires multiple steps of escalation and the staff are clearly annoyed and not properly trained. On one occasion I had an eye related emergency and the staff offered no emergency appointment or guidance for alternative treatment centers. That lack of assistance/guidance resulted in a $100 emergency room visit. The first question the ER asked me was why didn't your Optometrists schedule you for a sick visit? The last straw for me was when the front desk staff recently tried to cancel an existing annual appointment due to a VSP benefit being exhausted for the calendar year. The staff at no point asked if I had a secondary vision benefit (which I did) or if I still would like to keep the existing appointment with the understanding that the appointment fee would be an out of pocket expense. When I expressed to the staff that the customer service at this office is significantly lacking and that I would not be a returning patient the receptionist audibly sighed and said, " Yeah...ok" So for the above mentioned reasons I would no longer recommend this practice to others in my community.

I am a senior citizen and have been going to Pleasant Optical for over 50 years, first seeing the…read moreDad, then the son. Both were very professional and willingly helped adjust my glasses any time I had the need. Several weeks ago, I needed an adjustment as my glasses were crooked (my fault). After adjusting them, I asked a question about a flash I was seeing occasionally. I was told to go to my eye doctor ASAP as the flash COULD indicate a retina problem. I went the next morning and the flash turned out to be a detached retina which has been repaired. Had I not asked the question, I probably would have lost the sight. Thank you, Fred!!

I'm updating my rating due to an issue my father had. He's a senior citizen and his glasses that he…read morepurchased there were giving him some difficulty. He went in and told the salesman that they were broken, and the salesman said there was no way they were broken- he said you could kick them across the room and they wouldn't break. Then he proceeded to kick them across the room. My 87 year olds father's glasses! When came home, he had this look on his face that I've never seen before, like complete shame. I was horrified; he told me not to make a big deal of it, but I'll never go back, and neither will he. What a shame.

Great experience at College Hill Eye and Optical today. I wasn't sure what to expect for my first…read moreever eye exam, but the staff was attentive and made me feel comfortable right away. Scheduling online was quick and easy, as was the check-in and appointment. Dr. Isik was a great mix of knowledgeable and approachable. Glasses selection was impressive too! Will be back for my regular eye exams.

I had a wonderful experience with College Hill Eye & Optical. Front desk staff was friendly and…read moreattentive, and the optician was knowledgable, friendly, and fixed my loose glasses (even though I did not buy them through College Hill Eye & Optical). Dr. Isik was efficient yet thorough and very approachable. While I didn't purchase new frames, they have a big selection of premium/luxe options. Definitely recommend this practice for anyone needing a new eye doctor.

I have been going to Somerset Eye Care for years. Jeannie is very thorough and accommodating. If…read moremy appointment is at 10am I am in her chair by 10:01. There are an abundance of frames to choose from and she know her stuff about insurance. She always looks for the best options as far as insurance, what they cover and what they don't. I highly recommend Somerset Eye

What a great family run business. Jeanine always takes good care of me. She is thorough and always…read moregoes the extra mile to make you feel at home. I highly recommend her to everyone.

We like the doctors and tech's but it can be very busy. It…read morewould be helpful if the hours for the optical shop were posted online. Even the hours for the eye doc's and tech's is HARD TO FIND ONLINE

I had an appointment last week and it was very busy but my visit went well. The ladies in the…read moreoptical shop were great, very helpful and super friendly. I loved that they helped me make the right decision with glasses I'll be wearing for the next year or so. (the mask makes it so hard) I will most definitely be returning!!

Great experience overall!…read more Dr. Elliot and the staff were very friendly. I worked primarily with Mike Sumner and one other technician. (Name Pending...) The staff there is very knowledgeable. They also pointed out why my older frames weren't the best fit for my face and educated me to the sizing and numbers located on the frame. I've worn glasses now for 20 years, and I've never experienced such top notch service, expedience, and more useful facts surrounding the process. I highly recommend using The Optical Shoppe if you are looking to buy some news lenses/frames.

They care about their practice, not their customers. They had rescheduled my appt due to Dr…read moreschedule conflict. This time did not work for me so I called to reschedule. Told me it would be over 4 months. Would not assist in any way. Rude and did not care about losing a customer. They had rescheduled my appt due to their own schedule change. Would not even try to accommodate my need. Time to find another eye Dr.