The store's closing time IS 6pm but every time I arrive at around 5:30pm, the door is locked…read more Please try to update the correct time you are closing because I would not drive for 30 minutes to come here to find out that it is closed; a waste of time and gas!

I went in looking to get some transition glasses to help my astigmatism for night time driving. I…read morehad a very pleasant conversation with/the optometrist on site. She was very helpful. I had done my research online on their website and knew what I wanted. She pointed me in the right direction for my astigmatism and wasn't trying to upsell me. It was only when she showed me the price of the exact pair I was willing to purchase, I mentioned the 50%-50% sale they had. She called for a 'saleswoman' and she tried to throw every excuse in the book at me as to why they couldn't do it and I needed to do this and that and pay more. Finally, I just said, "I just came in to buy a pair of glasses and not be treated like a sucker", because that's what the saleswoman appeared to be doing. So instead of getting A sale, they got NO sale. I got up and walked out. She was rude then too. Pity, because the optometrist was fantastic, she was on my side. I apologize to her for the abrupt departure. I will NOT be going back to that store.

I started my process of replacing my progressive glasses online from another company, and it just…read moredidn't work out because of the many variables. In short, I could hardly read. The online store was actually very fair, accepted returns, but it wasn't a good option for me. Fast forward, the optometrist checked my prescription, and rechecked when I was in doubt without charge. The optician helped me find a stylish suitable frame, and after about a week, the precision lenses were very good, and clear at multiple distances. Sure, online is cheaper, but due to the variables, I have come to the conclusion it's not worth it unless you know the frame fit and have a simple correction. Pay a bit more (still less than many private practices) and visit the brick-and-mortar store.

I went and was fitted for my glasses there for the first time and was very happy with the service…read moreof the staff Casandra was very helpful with fitting my frames to me the staff there are extremely helpful and knowledgeable Thank you to all the staff

Polite, attentive, and great discounts. Friendly staff that…read moreare always willing to try another pair. John, the owner, is very helpful. The eye exam by Wes was thorough with printed, take home results. No pressure to buy! Will return!!!

I went in without an appointment, needing glasses. I arrived at 2pm…read more By 2:20, I was being seen by the Doctor, who was sweet, friendly, funny, and informative. At 2:35, I handed my prescription to the very nice lady who had me look at frames while I waited for the Doctor. At 4:00, after running a few errands, my glasses were done. Everybody at Pearle Vision in Mansfield was simply wonderful and I can not recommend them highly enough. Even without a vision plan, my thorough examination and new glasses ran me just over $300, which is less than I expected. 10/10 recommend 10/10 will return

I am a senior citizen and have been going to Pleasant Optical for over 50 years, first seeing the…read moreDad, then the son. Both were very professional and willingly helped adjust my glasses any time I had the need. Several weeks ago, I needed an adjustment as my glasses were crooked (my fault). After adjusting them, I asked a question about a flash I was seeing occasionally. I was told to go to my eye doctor ASAP as the flash COULD indicate a retina problem. I went the next morning and the flash turned out to be a detached retina which has been repaired. Had I not asked the question, I probably would have lost the sight. Thank you, Fred!!

I'm updating my rating due to an issue my father had. He's a senior citizen and his glasses that he…read morepurchased there were giving him some difficulty. He went in and told the salesman that they were broken, and the salesman said there was no way they were broken- he said you could kick them across the room and they wouldn't break. Then he proceeded to kick them across the room. My 87 year olds father's glasses! When came home, he had this look on his face that I've never seen before, like complete shame. I was horrified; he told me not to make a big deal of it, but I'll never go back, and neither will he. What a shame.

I started going here for conveneince and most recently went to the Easton location. I let the team…read moreknow I had 10 days worth of the "daily" contacts that they reccomend I wear, and was assured I would have them in a timely fashion. I've received nothing to date (7 days later) and when I called was told they'll ship Tuesday, which is when I'll be out of them. I was not provided any samples at the contact fitting, which is built into the price, nor did anyone follow up on my order so that I could order elsewhere before I run out. I will never go here again as the customer service team is clearly not patient centered and recommends patients re-use daily contacts to make up for their short comings. They also billed me over $100 for the visit for their vison testing, isn't it covered by insurance? Again, PLEASE spare yourself the time, the MD at For-Eyes in Norwood never let me down, and I will drive out of my way to go back there.

I love Bay Eye! Staff and doctors are fantastic and very knowledgable. I personally recommend this…read moreoffice to go to for all your eye needs

This review is for the doctor. I went back to doctor who is terrific. Prescription is spot on…read more I don't want my last review to reflect on the doctor. This time I went to a different location and the office staff out front were a little nicer and a little less aggressive. I did have an issue with the billing because I have two insurance companies now and the officethat they could only bill one and I had to bill the other. I was told I had to pay the difference before I went in to see doctor. After the visit I sent the required information to the other insurance company. The insurance company sent the payment to the doctor's company even though I had already paid them during my visit. I called the doctor's and they reimbursed me - but if they had not insisted I pay upfront it would have been easier for all. I did not intend to have my previous review reflect on the doctor and wish this site allowed you to modify reviews.

Thorough, up to date with equipment and products. Would highly recommend. That is allread more

Never answers phone - been calling for a week - left three messages and no call backs - taking…read morebusiness elsewhere.

Two times now it has taken over a month to receive glasses ordered and most recently was told due…read moreto Covid that frames were delayed from China then found out order was never placed. It seems they work when they want and don't pick up the phone and rarely return messages. i really don't know how they stay in business but I have learned my lesson and never going back.

Terrible time , I'm a 20 Year old medical patient I went to purchase a new puffco atomizer only…read moreplace in 50 miles radius I went out of my way to come here , after checking me out and taking my cash the guy closes the register and as I'm grabbing my stuff he takes it out of my hand and says where's your id , my cash in the in the register , he then sees I'm 20 not a 21 and gets my cash back out and makes me give him the puffco products back and leave his store , this is ludicrous I got my money back but if your gonna ID ME do it before I pay you & in 20 years old I'm not even buying a tobacco product 21 is insane I'll just go the the dispensary and buy one

Defective product after defective product, never offer refunds, often wish-washy customer service…read more Will not be returning.

Quality of service is excellent. I'm not happy with the fact that I've been under observation for…read moreglaucoma and have had my appointments pushed out by several months several times over the last year. My prescription had expired and I was given an extension through this office only to be told in a phone call today that once again they had to postpone my appointment for several months. Apparently there is not too much concern about my condition. Finding a new doctor tomorrow.

I called as a new patient on Monday morning Martin Luther King day and was given an emergency…read moreappointment the same day after calling to other ophthalmologist closer to home. I was seen by Dr. Maria Denietolis who treated me with respect and care and understood my concerns. Never in my life have I ever had an eye problem or an infection this doctor set me at ease and made me feel comfortable with this process.