Sylvie was amazing! She fit me in her busy schedule on a day that worked well for both of us. She…read morewas able to work with what few lashes I have due to ongoing chemo treatments and suggested other alternatives that may work for me. I really appreciate the time and care she took. They turned out great.

I absolutely loved how my lashes turned out! I felt like Thy was very thorough and I felt her going…read moreover and over again to make sure that she didn't miss any. I was very comfortable with the whole experience! I have my next appointment with Slyvie and I am excited for my next fill already!

Kamira! What a sweet girl she is! My lashes are on fleek for sure! A lot of Places I have been they…read morehave fallen out prematurely or seem to be twisted quite a bit or poking the inner edge of my eyelid however at top shelf lashes that was not the case. Kamira did an excellent job. I have found my new lash lady thank you Kamira!!

Kamira took me last minute and I was so grateful! She's a joy, passionate about quality work and I…read moreloved the end result. Don't hesitate to try Top Shelf Lashes!

Excellent experience. Easy to schedule. Flexible hours. Relaxing studio. Made sure I was happy…read morewith the look. Great conversation. Will definitely go back.

Hanim is amazing. She's super knowledgeable about lashes and walks you through what she's doing. I…read moreneeded a new lash artist when the woman I went to for years took a break and I'm so glad to find Skylash Studio. Professional, super clean, and the bed she has is so comfy!

Service requested, quality, and GREAT vibe ! Breona was…read moreawesome enough to take my last minute ess too.

Breona is wonderful!! Great communication and works me in when i need a fill. Highly recommend.read more

Kelly is skilled and experienced in her lash artistry, AND is incredibly generous, kind and…read morepatient. She goes out of her way to provide the best customer service for every person. She created a bespoke lash especially for my big day. It was perfect! When I was looking for a lash artist, I did what most people do by looking into this platform, google, busn. website and social media. There's nothing like visuals, testimonies and updates in real time on social media. From her posts, I saw how she achieved the perfect look for every customer's preference and occasion. I had to book quickly. Once I met her, she wasn't just a last artist passionate about her craft, but an expert, a teacher/trainer and a person who deeply cares for others. She's a rare soul. With her Cali move posted everywhere on her socials, she had a transition plan by referring her trusted lash artists. Oh! And who can say "I have an expert lash artists who cares for her clients, will cook your favorite noodle soup and make you the best coffee!" I do! Kelly, Seattle is going to miss you and Cali is so fortunate to have your expertise.

I booked a new-client appointment with Kelly after finding her on Yelp and reading the positive…read morereviews. On July 29, I was excited to find an opening for July 31. I had recently moved and was looking for a new lash artist I could see consistently and build a long-term professional relationship with. Before booking, I reviewed Kelly's website, Yelp page, and booking requirements. I understood that she had a strict cancellation policy requiring the full appointment price, and I provided my credit card information to secure the appointment. I booked a new-client lash fill, brow wax, and brow tint. On the day of the appointment, my car repair was taking longer than expected, so I texted Kelly to give her a heads-up. She initially said she could be flexible by up to an hour, which I appreciated, while also reminding me of her cancellation policy. As we continued texting, Kelly informed me that she would need to remove all of my existing lashes, even though they were only about a week old. This was not clearly listed as a requirement on her website or booking platform. There was an optional add-on to remove lashes from another artist, but nothing stating that a full removal was mandatory. Although I was frustrated, I was willing to accept that. What ultimately changed the situation was learning that July 31 was Kelly's final day working in Seattle because she was moving to California. This was not disclosed on her website or booking platform. She told me she had announced it on Instagram, but I do not believe a new customer should be expected to search through every social-media account for such important information before booking. People who receive lash extensions are generally looking for an ongoing artist, not someone who will remove their current lashes, perform one service, charge a new-client rate, and then immediately leave the state. Had I known she was relocating, I never would have booked the appointment. I asked Kelly whether she would consider splitting the cancellation charge because this significant information had not been disclosed. She could have charged me for the lash service but waive the brow wax and tint--anything that demonstrated some accountability or willingness to meet me halfway as I understand the value of her time. She refused. I never disputed that I had agreed to her cancellation policy. My concern was that a material fact about her business--her final day in Seattle--was not disclosed during the booking process. Kelly could also clearly see that a brand-new client had booked an appointment on her final day and could have contacted me so I could make an informed decision. Unfortunately, I felt that there was no effort to acknowledge the situation, provide reasonable customer service, or take any responsibility for the lack of transparency. My experience was disappointing, and I feel like taking my money was more important to her than ensuring a prospective customer was taken care of.

Went in for a spray tan, the place is immaculate, the staff is friendly and makes things so…read morecomfortable. But best of all they do a gorgeous job- wow!! Their tanning spray looks so natural compared to other places I've tried (or know those who do) and the difference between having someone who really knows their stuff is amazing. They adjust for what you want, and the color is beautiful- no orange here. It's dry when they finish so no mess. Stop thinking about it- treat yourself to a spray tan, you'll look great. It makes everything feel less wintery!

It's very difficult to find an aesthetician who can perform waxing properly - at least that's been…read moremy experience. I don't have super high expectations, but I DO expect to NOT have to go home and finish the job for you. That happened here. I shouldn't have to pluck hairs from my eyebrows & lip immediately following my appointment. I tried this place three times, w/different techs, and this occurred all three times. During one of my appointments they took WAY too much off one side which was shocking.....and embarrassing. That was my *last* appointment with them. **NOTE: I have reviewed the businesses response to my post and it's incorrect. My skin does redden easily (I'm a redhead) but it doesn't exempt it from hair removal. Plus - if skin sensitivity was an issue, wouldn't / shouldn't their tech have said something to me since they're sending me home w/hairs still visible? Wouldn't my facialist have said something by now (she hasn't). I've been seeing her every two weeks for 10 years. And I've had my brows waxed for 30+ years. It IS possible to do it correctly.......

My experience here at Xo Beauty & Academy was great, I was really impressed by her professionalism,…read moreI liked her use of anesthetic, my pain tolerance is pretty low but I decided to not use anesthetic because I trusted her. The results granted me the satisfaction I've been looking for, I've gone to many places beforehand but they never had results as well as Nhung has given me here. My lips used to be dark, I trusted her knowledge and experience in lips and was extremely happy with what I received. Her lip spray service was a pleasant and enjoyable experience as well. I will definitely return again for more appointments, eyebrows & eyelids. If you're looking for good prices & good service and quality I really suggest giving Xo Beauty & Academy a visit!

Nichelle's work is absolutely flawless every single time. I followed her from her previous…read moreworkplace because of how much I like the work she does. She is gentle, thorough and highly precise about lash thickness and placement. I get tons of compliments on my lashes everywhere I go. She has the premier lash studio in all of West Seattle!

I've been getting lashes since 2007 and have been to MANY salons and various technicians around…read moreSeattle and on the East Side. In the past several years I've developed what I was told was a glue allergy and tried many sensitive glues and had to take antihistamines to reduce the itching and swelling because I refuse to give up on getting lashes, I love them so much!! I've been seeing Nichelle for several months now and my allergy is completely gone and my lashes have never looked better! They are perfectly straight, full (I get volume lashes), separated and perfectly individually applied, comfortable, and no itching, burning, swelling or issues any longer. Nichelle is an artist and cares deeply about every single lash and making sure they are perfect! I'm so thankful to know her and be on her schedule!