I bought a Groupon for three teeth whitenings. I missed my appointment. Debbie told me she would…read morereschedule me as soon as possible. I agreed and apologized again. That same day I texted Debbie to let me know when I couldn't come in. Fast forward to one week later, I never received a response so I texted again asking when I would be able to come in or if I should get a refund. No response. So I waited a few minutes and called. Of course there was no answer to the phone. I left a voicemail. Now it's Saturday, a whole week and one day from when I was told I'd be scheduled in. Basically never got my appointment -- not even a response. So now I'll have to try to get a refund for my Groupon. What a rip off.

Their "Free trial" is a scam!!!…read more They make you think you can try the product by only paying the shipping costs and after 30 days you can cancel your subscription (which you're automatically enrolled in). BUT they forget to mention, you get charged ON THAT 30th DAY! Meaning, even if you'd like to cancel, you can't. So it's not a free trial. It's very deceiving and I'd like my money back and return shipping before I get my lawyers involved.

Great service, I used the Groupon offer, and met with Debbie who went through how my teeth would be…read morewhitened. Very pleasant lady and a great service!

From the owner: Your smile is the first thing a person notices about you. Whether meeting someone for the first…read moretime, or having a conversation with a co-worker, friend, family member or loved one, a bright, white smile is the ultimate confidence booster. Ladies - you spend lots of time, energy and money on hair, nails, salon services, etc...have you been neglecting the whiteness of your teeth? Gentlemen...you are not off the hook. Nothing is more impressive than a beautiful beaming smile on a man. It's time you placed your doubts aside and tend to your best asset- YOUR SMILE! Come visit us at one of our convenient locations and allow our professional and friendly staff guide you to your best smile yet!

We loved our experience here while preparing for our wedding and needing affordable teeth whitening…read moreservices. We got a deal through Groupon, but ended up booking directly for a couple's teeth whitening and saved about $30 by booking directly. It looks like she moved (can't remember her name, but she was so nice and knowledgeable) from 4509 Talbot Rd S, Suite 105-F, Renton, WA 9805 to the address listed. She was very responsive by text and understanding, as we were not familiar with this area and needed a little patience to navigate our way here. I'm not sure what the facility looks like now, but when we went, it was super clean. I loved the marble decor, and she played a movie for us while the whitening formula worked under the blue activation light. There was free plaza parking, and the building is divided into little suites. Her neighbors had various businesses, including an accounting firm and a dentist. She was so gentle with us and explained everything thoroughly, especially since I was super nervous, having had a terrible experience elsewhere. She offered to pause at any moment if you felt uncomfortable or experienced any pain. She would be there in a second and would check up on us often to ensure we didn't need her to pause the treatment for any reason. It was a very relaxing and chill experience. We plan to return in the coming months for a second treatment because we loved our first experience so much. Overall, a great experience for an unbeatable price (trust me, I looked thoroughly and her prices are truly unbeatable). Highly recommend! She's a drive to get to, but truly worth it.

Professionally, Dr. Nguyen always takes care of me and does what is good for me. She takes the time…read moreto explain the situations, the good and the bad. Personally, she treats me like her own relative. Doreen is very knowledgeable about her job. She looks out for patients e.g. what is best for your schedule and financial situations. Money is tight nowadays, I learned that she tried to help me find the best deal per my insurance. I'm appreciated her efforts. Sincerely, Sopheap

Please DO NOT give this office your business. I went into Dr. Nguyen's office looking for a new…read morelocal dentist. Her staff was personable enough, but the work she did was so terrible I had to get it RE-DONE just weeks later. My new dentist was appalled that she would have allowed me to leave her office and arranged to have x-rays sent to my insurance company to explain why I had to have re-work done so quickly. The insurance company and my new dentist asked that she PAY ME BACK for the work she did. I went in for regular dental work and needed two fillings. I warned her up front that since I was a pre-teen, I have had a very abnormal reaction to numbing agents. It takes A LOT to get my numb. This is because I have a central nerve that runs VERY close to the surface. I have had multiple doctors confirm this. She said okay, no problem. When the work started she gave me one round of numbing and tried to start work. I told her, "I'm sorry this is very painful. I told you I am a little different." She said, "Oh you just need some more time for it to work." OK. She tried again 15 mins later. Again, INTENSE pain. I said, "Please, I am telling you, this is still painful." She reluctantly gave me another round and waited another 20 mins. (Mind you I am now 45 mins in the chair and nothing has been done). She tried again and I said it was better, but still could feel things. She said, "You shouldn't be able to feel this." And I reminded her for a THIRD time that I have a different physiology than many. She then leaned into me and asked, "Well I know you may not want to say this, but are you on drugs?" EXCUSE ME?!! "Well this would happen if you were a heavy recreational drug user. You should just tell me if you're an addict. That would make this easier." I was STUNNED. I had warned her prior to doing ANY of this that I have had trouble with numbness and THIS was her reaction?! It sadly bears stating, that I am a black woman... I hope that is not why she made this ridiculous and offensive assumption, but ..... "NO." I told her. "I am NOT an addict or drug user. This is exactly what I told you about before we started nearly an hour ago." "OK if you insist... but it really would make things easier." I wanted to get up and walk out, but I am now mid-drilling (she did SOME before I couldn't take the pain anymore) and I didn't know how to leave with my mouth LITERALLY mid-procedure. When she finally gave a final round of numbing agent and I could take it. But since we were so far behind she kept stopping the work and going to work on OTHER PATIENTS in the middle of my procedure. Finally 2 hours in on 2 fillings, she barely buffed my fillings and said...OK you'll have to come back another time for me to finish. The feeling in my mouth was UNBELEIVABLE. The filling was so rough I could feel my tongue was going to be rubbed raw. My jaw was ACHING (I have TMJ) from holding it open for 2 hours. And what I didn't know is that her work was so harsh that my gums would recede. They are STILL (a year later) not normal and I have to have my new dentist put a protective sheath around them every 6 months or so to prevent pain because my gums have never been normal again around those teeth. My new dentist is lovely. She Immediately LISTENED when I told her about my issue with numbing and I have NEVER had a problem again. When she saw the work Dr. Nguyen had done, she was so disturbed she said she wanted to make sure she documented the HORRENDOUS work she did so that it could be corrected without me having to pay out of pocket. (Insurance companies will not pay for duplicative work in the same 6 month period without documentation.) The insurance company agreed to pay -- process that. I asked my new dentist what I should do about this. I was traumatized, discriminated against and my teeth were REALLY messed up. She said the only thing I could do would be to ask for the portion of the work I paid for to be returned. When I called Dr. Nguyen's office to explain. Her staff was again, kind but all I received from her was a folded blank piece of paper in the mail from Advanced Dentistry, with a check for $248. PLEASE DO NOT GIVE Dr. NGUYEN YOUR BUSINESS. DO NOT TRUST HER WITH YOUR DENTAL HEALTH. PLEASE don't be me.

I have been coming here for a few years and previously had good experiences with the dentists and…read morecleanings. However, my recent experience was extremely disappointing related to billing transparency and how I was treated when I tried to ask questions. During a routine preventive visit, I asked whether the X-ray that was recommended would be covered by my Delta Dental insurance. I was assured it was included in my preventive coverage. Later, I received a $129 bill for the X-ray. When I called to get clarification, the representative I spoke with was dismissive, refused to connect me with the dentist or a manager, and hung up on me while I was attempting to understand the situation. I have requested documentation and I am currently disputing the charge because I was not informed of any out-of-pocket costs before the X-ray was taken. I have always believed patients deserve clear communication about coverage and respectful treatment when asking questions. Unfortunately, this experience has completely changed my view of the office, and I will not be returning unless the billing practices and customer service are significantly improved. I hope they take this feedback seriously and make changes to prevent this from happening to others.

The communication by the dentist was terrible, and the actual filling was not great. The details of…read moremy treatment plan were not made clear to me during my initial appointment, and the dentist refused to admit she had poorly communicated those details. She didn't explain that there was a possibility of a root canal until I was numb. She also didn't inform me that one tooth had a cavity, instead of just needing to fix a reconstruction. She also forgot multiple times that one of my teeth was NOT a filling, it was a reconstruction from an old chip. The details of my care were not written down for me, i was simply given a picture of which teeth needed work, so I had no record to show what I was even told in my consultation, leading to the dentist gaslighting me about what I distinctly remember her telling me. Then she didn't finish properly grinding down one of my fillings, which prevented me from biting or chewing correctly. I would not recommend this dentist.

I had a wonderful first experience here with Dr. Lee and his team! I nervously came in for a dental…read morecleaning and was prepared for a scary experience but was pleasantly surprised. I felt no pain or discomfort at all the whole time, and my hygienist, Hannah, was lovely and informative about everything she was doing. Their front desk staff were also very nice and helpful about scheduling, payments, and my next steps. I would recommend this office to anyone! Tip: The office is on the second floor, so park and walk up the ramp. I got a little lost as I entered from the ground floor, and signage wasn't great - just some printed signs on xerox paper.

Came here because it was on my insurance and I'm glad I did. Ive always feared the dentist so I…read morewould never go, but after leaving the visit, I want to keep coming back. Staff is friendly and patient. And the dentist is a super chill, friendly dude.

Dr. Trevor is one of the best dentists I've had, and I am in my 60's and have lived in many cities!…read more He is honest and forthright with great advice and is not sales oriented. His office is state of the art, immaculate and has a dental spa atmosphere, and his staff is excellent as well.

Great dentist and staff! Always attentive, efficient and kind. Great work, always gets you in as…read morefast as possible. I drive 30 miles to see them.

Fantastic team at Southcenter Dental! Highly recommend! Dr…read more Baruffi is professional, personable and qualified.

I can't recommend Southcenter Dental enough. So much so that my whole family and now my entire…read moreextended family drive hours just to see Dr. Austin or Dr. Buruffi. Their hygienist thorough, and their office crew is a delight to talk to every time I call or visit. I've been visiting Southcenter Dental for more years than I can count, and for good reason. They listen, they are gentle, and they don't miss a thing when it comes to complete care. From My Grandma of 95 years young, to my mother, myself, and my little 3 year old, we all look forward to seeing their wonderful crew for our cleaning and check ups. And no I'm not an influencer, and I promise I was not paid or bribed for any part of this review. This is Just a good honest review that was well earned by the business.

What a terrific dentist and staff! I have been a patient of Dr. Babin's for about 7 years now, so I…read morewas shocked to read the (totally bogus, in my opinion) review by "Shawn Calvin G". My hygienist, Vanessa is terrific! Dr. Babin is warm and sweet - his sense of humor is especially helpful because going to the dentist has never been a fun thing for me. Dr. Babin also went out of his way to come to the office after I cracked a veneer on January 8th (work done by another dentist 10 years ago). He saved the day (as well as my Friday night!). I would highly recommend this dentist and staff!

I'm so happy to have found this dental office. I had a dental emergency and they got me in…read moreimmediately. Everyone in this office is so friendly and down to earth. Dr. Kelsey, especially is great. She took her time, never making me feel rushed and was meticulous with the work she did on my teeth that day. She was really fun to talk to as well! I would highly recommend this dental practice!

Why one star? In December Dr. Le worked on a crown and during that session he drilled into my…read moretongue and cheek. It took weeks to heal and I still have some scar tissue that I had another dentist examine. The whole ordeal was very painful for my tongue. Later, when the Novocain wore off on my cheek, there was a lot of pain there too from the drill damage. At the time it happened my mouth would fill up with blood, and I had to keep swallowing it because everyone left the room. (he sees multiple patients at one time - chaos). I told him at the time there was a lot of damage to my tongue and he waved that off saying: "little cut". Well, it was a LOT more damage than a little cut both on the tongue and where he drilled into the cheek. When he works on you his hands shake and as another reviewer said it appears he has some kind of problem. When I got to my car I called my wife and told her the situation. By the time I got home she had looked up other reviews and found numerous references to the hands shaking. I quote them below: "Also, the dentist shakes like he has parkinsons. I am sorry if he does have a disease that causes him to tremmor, but maybe not the best profession." Frank M. one star review Yelp "Run away from this psycho dentist from Hell! He's freaking crazy and his hands shake up when he's doing your teeth.." Meme I. Yelp "Yes, his hands shake .." Nicole C. Yelp I've had several doctors tell me I have a high tolerance for pain)" L.P. Yelp "DO NOT GO HERE. It seems that the dentist has some kind of neurological disorder that effects his motor skills and he cannot control his hands very well. This causes him to be really rough and clumsy when he is drilling etc. He even dropped the drill inside my mouth while it was still engaged, causing a hole to be drilled through the underside of my tongue - I was bleeding everywhere. He did not apologize or anything but acted like it was totally normal." Ed Tinker Google Maps review

Dr Li- Too great to change providers! I moved 1 hour away and I still drive all the way to Renton…read morebecause FINDING A GREAT KNOWLEDGEABLE DENTIST IS VERY DIFFICULT ESPECIALLY IF THEY CARE AND DO A WONDERFUL JOB, so I can't see myself ever changing dental providers. Hillcrest dental has the best hours and never make me wait that are always polite and thorough with my services. No runs around- no over charging - takes time to do it right - tells me the best way to proceed to keep my teeth healthy. I tried to get a new dentist when I moved but it was a horrible visit and I found out why good help is hard to come by. I'm loyal to Hillcrest !