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    Elkins Tv Service

    5.0 (2 reviews)
    Closed 9:00 am - 5:00 pm

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    2 months ago

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    Mr. Appliance of Savannah

    Mr. Appliance of Savannah

    (27 reviews)

    I live out of state with a second home in Savannah. When we arrived for vacation we realized that…read moreour refrigerator was not cooling. We called Sears and they could not come out for 5 days. Mr Appliance came the next day in the morning. They ordered parts needed, and returned the next morning to make the repairs. Amazing customer service, polite, professional, good follow up. I wish I could take them home with me! A true 5 star well deserved. Another plus, locally owned by retired Vets!

    When Mr. Appliance steals from customers and attempts to rewrite history...... Do not use them…read moreever! I openly share my response to them. Shannon, your response completely ignores the primary reason I called for service. The door flap was only one part of the problem. From the very beginning, I made it clear that the ice maker and water dispenser were not working. Your technician, Daniel, and your company both stated those issues would not function unless the door flap sealed properly. I relied on that guidance. Attempting to rewrite the narrative is unprofessional and dishonest. I paid for the door flap repair without issue. It was replaced, and it does seal. However, the ice maker and water dispenser--the original issues I called about--remain completely unresolved. Do not tell me I did not ask for 4 issues to be resolved when I first contacted you. After three service visits, your company has still failed to fix the problem. Instead, I've been left with a refrigerator full of visible tape, patchwork, and what can only be described as unprofessional "band-aid" fixes. This is not acceptable by any reasonable standard of appliance repair. Even more concerning, I have written text messages from your own technician admitting they do not know how to fix the issue or even why it was continuing to happen. I was told to put it in the garage and buy a new one to avoid spending more money with your company! And yes, be assured I will be posting those messages on Yelp, Google, the BBB and all social media platforms. Yet I was still charged again on a follow-up visit for work that was never completed successfully in the first place. So again, do not rewrite history to avoid accountability for ineptness and a failure to understand how to properly fix appliance issues. If you don't have trained technicians or specialize in a brand, don't send them to customers homes. People want to trust in you and now see what they can't. By the third visit, your team resorted to placing silver tape throughout the interior and filter area of my refrigerator. You have now caused more issues by doing this and I absolutely intend to hold your company accountable. That is not a repair--it's negligence. At this point, this is no longer just about poor service. This reflects a pattern of incompetence, misrepresentation, and improper billing. You charged for a solution you did not deliver, failed repeatedly to diagnose the issue, and left my appliance in an unacceptable condition. And your technician agreed and specifically stated he did not know why it was happening, yet continued to come back with a second technician who also had no idea what to do so they slapped some tape all throughout the inside and called it a day. Are you serious? Shame on you. You've had multiple opportunities to correct this and chose not to. I will continue to publicly document this experience, including technician statements and text and photos, so others are fully aware of how your company operates. Every review site, all of social media and the BBB. We treat people with trust and respect and what you have done to my family is disgusting. You should seriously reconsider how you handle situations like this, because this level of service is indefensible. But you go ahead and keep the money "for now", since that is what matters most to you. Let's see if it is worth it when I am finished with making sure this experience with all of the photos and text messages from your of technicians back up exactly what I am saying. Disgusting and shameful.

    Batteries Plus

    Batteries Plus

    (6 reviews)

    Hi Everyone, What do…read moreyou do when the minuscule engineer in your cell phone dies? Yes, after the funeral. You go to Batteries Plus to get you a new engineer (I don't know why they call the little guy battery, although he is charged up all the time) for a very reasonable price which is lower than Apple but the again, they're geniuses. Very polite and pleasant people to deal with in our experience. About twenty-five minutes to get done. Everything worked perfectly. We're happy and so is our new little engineer. Enjoy!

    Update: I received a call from the store manager, he told me to bring my phone back in, had a…read morespecific person work on it to either correct the issues or work with me to handle it in another manner. He apologized for the inconvenience and the issues happening. I took my phone in 7/10/25, within an hour they called me back, everything is working normally again. Face ID is working, the camera is working, the lcd is not discolored. I greatly appreciate the care the store manager gave for correcting the issue. They changed my 1 star into a 5 star. I always read the bad the reviews. I want people to see this and go wow they really did take his bad experience and make it right. The had a 1 star and fixed the problems and provided great customer service. I brought my iPhone in for a battery replacement. I had no issues with the phone other than the battery not holding a charge. I didn't notice any problems immediately when I picked it up, but on my way home I realized Face ID wasn't working. I checked the settings and saw a message that Face ID was no longer available. I tried restarting and resetting everything, but had no luck. I also noticed discoloration on the screen. When I opened the camera, everything appeared hazy and foggy. I called the store and they told me to come back in the morning. When I arrived, they said they couldn't do anything and only offered a refund. I had paid cash, but they said they could only give a cash refund for $20 or less. My repair was $86, so their solution was to mail me a check. So now I have a damaged phone and I'm waiting for a check from the store that may never show up. Stay as far away from this place as you can. I took my phone in for a slight inconvenience and left with a major problem they can't -- and won't -- fix

    Elkins Tv Service - electronicsrepair - Updated May 2026

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