Great, honest company! I had to take my mac in for a small problem and they gave me a free diagnosis. It turns out my computer was fine, which they were upfront about and didn't try to swindle me in any way. They gave great suggestions about how my computer's performance could be improved and I took them up on one service simply because I TRUSTED them. They have a truly knowledgeable staff that wasn't at all irritated explaining simple concepts to the technologically impaired, like myself. I'll definitely go to them again for any other concerns that may come up with my computer. read more

Thank you again Yelpers for directing me to another business that deserves its five stars. My mac starting giving me the beach ball on every application, and at first I considered going to the Mac store in North Hollywood, but their Yelp reviews had me questioning that choice. Brought it here for an affordable fix in under 24 hours. One of the reasons I joined Yelp. Just to give it another glowing review. read more

Had my hard drive updated to SSD on my 09 macbook pro editing machine by these guys. Believe the hype, these guys communicate, charge fair price and do good work. VERY happy little editor. read more

This is a GEM. I have used them a number of times over the last 5 years. They replaced a hard drive in my iMac. I have purchased 2 MacBook Pro computers from them. One of the computers developed a display problem after a few months. They fixed it for free. It was a complicated problem. Apple could not fix it but EliteMacTechs stayed with it until it was fixed. Fair prices, fast, honest and dependable. I highly recommend them. read more

Wonderful team! I walked in having a serious problem--my mac wouldn't power on. But there was a simple reset solution. I dropped my computer off and within an hour, it was working and back to normal. Best of all, they didn't charge me a dime! Will recommend to all my friends and co-workers. read more

Dropped my laptop and shattered the screen! Very friendly and professional. They said it would be ready within 24 hours which was fine. An hour and a half later, got the text and email it was ready to be picked up. Fan for life read more

Elite is where I bought my slightly used MacBook air laptop; they also fixed my buddies MacBook pro (which was infested with roaches--and they weren't freaked out. They just made it work.) And, I just stopped by for a consult and got great advice, for which they declined to charge me. I'm taking my desktop there now that it's freezing regularly. read more

I got sidetracked from one Mac repair place by reading Yelp reviews of $300 Data Recovery & EliteMac Techs. I walked into the new place on January 4. The raves did not lie. I didn't need data recovery, I just needed some help upgrading, but the service was above and beyond the call of duty! First of all, it was prompt, which meant I didn't have to be laptop-less. Second of all, when I checked out the connection I needed to make (the reason for the upgrade) Nathan helped me navigate through the process, facilitated and explained with incredible patience. I will be a dedicated customer. read more

Fast, effecient, friendly, honest - and best of all my macs work better than ever!

Great Service. I got my Mac back in a few hours instead the 3 day diagnosis I have encountered elsewhere. Nathan also gave me some very useful information on what I need to handle before switching to iCloud. read more

Just found this place. Professional, knowledgeable, courteous staff. Expert technician's. Work was done in 1 day. MacBook now works perfectly. What else is there to say? I'm now a loyal customer. This is the place to go for Mac repair. And if its not worth repairing they'll tell you. Love it!! read more

Shocking! Maybe I just don't know nuthin' about fixing macs, but I can tell you this. Even if you spill a vodka tonic on the keyboard, causing it to immediately malfunction, these guys will get it going without any hitch. This place reminds me of a commercial I often hear from servpro: Like it never even happened. So damn true, and I thank these guys from the bottom of my heart for their amazing customer service. read more

Professional, courteous and great prices! We have a senior in high school and many associated expenses with testing, app fees, etc. I was dreading the expense of having to put out the money at this time for a new macbook. I'm very appreciative that there are still businesses like this not trying to take advantage. We were quoted twice as much elsewhere for screen repair! I'm not even bothered that I didn't notice the ten dollar off yelp coupon til now. Oh, and they have Jolly Ranchers a plenty in the candy dish at the counter which my husband loves! read more

I wrote a rather extensive review on this business several days ago and it was never published and I was forced to change web browsers to even get back to this review page. Be that as it may, this is going to be a considerably shortened review but no less positive. I have used EliteMacTechs' services on a couple of occasions and have found them to be prompt, professional, reasonably priced, willing to go the extra distance required and give excellent quality of service. They even delivered my laptop to me in the hospital free of charge when I was unable to pick it up. All I paid for was the fees associated with it's repair. There is simply no comparison. EliteMacTechs is the best Mac repair available. If you LOVE your Mac, no matter where you live in Los Angeles it's worth the effort to get to this company. You will not be disappointed! read more

This place is a breath of fresh air. Rare that you can say that about something like a computer shop, and it may seem like I'm exaggerating but these people really, REALLY know how to run a business. I can honestly say they have the BEST customer service I have ever experienced in any buying experience I've ever had. Period. Not just computer related customer service, but the best customer service I've had in all of retail, restaurant, hotel, etc. Basically any other industry that should pride itself on putting the customer first. I am a regular guy, and it felt like these guys were my best friends from high school and just wanted to help me fix my situation at a fair price. Does that sound like the Apple Store genius bar to you? Didn't think so. Just a guess (a very good guess I presume) but I bet Apple would have taken my computer for a week, told me what I already knew (water damage;not fixable without huge cost) and then told me to buy a new computer for at least a thousand bucks at their store. I'm a writer and an assistant, AKA poor. I do not have a thousand bucks for a new computer. These guys diagnosed the problem overnight, traded my old computer in for a comparable used one at a bargain barrel price, AND threw in a free charger when I brought it home and realized my old one stopped working. Simply put, they were looking out for my best interest. That's a rare attribute these days and it should be treasured....especially in L.A. If you have an issue with your Mac, for the love of all that is holy GO TO THESE GUYS FOR YOUR COMPUTER NEEDS. We need places like this to thrive, not get bullied out by the hack squad and "genius" bar, et al. A+ Customer Service A+ Repair A+ Diagnosis A+ People read more

These guys are smart, fast and have much better pricing than other Mac shops I have spoken to.

Nathan and his crew are the best. They are extremely knowledgeable and honest. The prices are the best in town and the turn around is quick. I wish these guys fixed cars cause it's such a good feeling doing business with them. Nice Honest Fast and Knowledgeable. What more could you ask for? read more

I was looking to upgrade my internal hard drive with an SSD. I called several places, and EliteMacTechs had the best quote for the work. I told them I had a temperature sensor cable I wanted installed as well, and Emily explained they had a better solution than the cable, a piece of software that would do a better job. They completed the upgrade in 24 hours, and at a very competitive price. I hope I don't need them again anytime soon, but happy to know they're there and to recommend them highly. read more

Great experience - wish every business was operating like this one.

Spilled coffee on my laptop and had to have the keyboard replaced. Hundreds of dollars cheaper than the apple store and dropped it off late afternoon and they had it fixed that night. read more

Brought in my old Imac for uprgades. Got good advice, products and service for a very reasonable price. Very satisfied.

These guys are the best! I came with my laptop that I had been killing the graphics card in with my animating. I needed all my data transferred ASAP to my new desktop computer and a back up system put in place. Emily was both helpful and professional and had everything done in 24 hours! Will helped my down to the car with my computers and hard drives and rang me up. Both he and Emily were courteous, fair, and VERY knowledgable. They emailed me updates throughout the process. I cannot recommend this place enough! They are computer wizards! read more

These guys are amazing! My 2014 Macbook Pro had coffee spilled on it and I took it to the Apple store where they quoted me $750 plus to fix it. So I took it to these guys and they cleaned it for $75. Amazing. Everything was up and running. Unfortunately the power button had short circuited (just the one button! My fault probably, after trying to start it so many times after the coffee spilled on it. Don't do that!) so sadly I needed to replace the entire keyboard since there's no way to simply replace that bit (great design Apple!). They only charged me $400 for parts/labor and didn't charge me for the $75 cleaning. Way less than the nearly $800 that Apple had quoted me. I would come back here any day. These guys are professional, thorough and they really care. I would wholeheartedly recommend them to anyone! read more

my macbook pro monitor crapped out when a little wine spilled on the keyboard. these guys did a step by step process of cleaning out any corrosion and checking cables. bam!! fixed in a jiffy!! great prices and pro level guys!!! what a great service!! highly recommended!! i'm gonna bring my macbook back for them to upgrade HD and Battery. it's all about trust and quality and they are on their game! thx guys!!! read more

I'm not a Mac person but had to get my daughter's screen repaired, and the team at Elite Mac Techs was awesome. They were the most knowledgeable, nicest and had the lowest quote of all the shops I called. The job was done a few hours after I dropped it off and they called and emailed me to let me know. The Macbook was perfect again. If I ever need Mac repair I will definitely return and highly recommend it. Great job and thanks so much! read more

My imac is out of warranty so it can be a hassle to find a quality repair service for a decent price. For repairs, this place is the professional alternative to the Apple store. Very up to date service with email notification as well as a phone call. My imac had a problem after a power outage, they ordered a new part and fixed it with in two days. Not to mention a very fair price. This is now my go-to spot! read more

Wow, Very fast service and very good communication. Quick emails gave me updates on the problem and when my computer was ready to be picked up. They repaired it in just a couple of hours. They did not try to sell me a new hard drive, and only fixed the specific problem. I highly recommend them to fix your mac! read more

Fantastic place. I moved to Studio City over 2 years ago and had to have my Mac repaired twice in that time. Soooo glad I found this place. They are extremely efficient, give great service, and rates were great. read more

I immediately had to come to Yelp to write a review for these guys. Honestly the best service I've ever used! Super helpful both on the phone and in person. I brought in my MacBook Pro for water damage, and was walked through every step of the way via email and text (absolutely love that they text informing you that they've emailed!) Every question I had was answered so helpfully, and quickly, even over the Memorial Day weekend! The prices are absolutely amazing, and they are super accommodating! I ended up not going forward with my repairs and buying a refurbished MacBook Pro from them instead, and they transferred all of my data from my broken laptop to the new one at no cost. AND when I went to pick up the refurbished MacBook, he quickly replaced the bottom of the laptop so it was an even better one, again at no additional cost. AND AND, because I traded in my broken laptop, that cost went towards my refurbished MacBook, so I honestly got this refurbished MacBook at a steal. Every single person I interacted with was beyond helpful, nice, and patient. Definitely recommending this service if you are in need of any Mac repairs, or are looking for a great deal on a refurbished Mac! Definitely will be returning in the future! read more

Getting your computer fixed is much like going to a Car Mechanic or the Dentist. Its scary and you have no idea what they're going to tell you that you need, and how much you're going to have to fork over for it. These guys are so ethical and honest, that I will never take my computer somewhere else. about 7 months ago, my MacBook crashed and wouldn't restart. I was so afraid it was going to cost me over $500 for the data recovery and hard drive, which any repair shop could've told me I needed. How would I know otherwise? These guys gave me a free diagnostic and told me it was just a hard drive cable. Roughly $100 to fix. Then, last week, the same thing happened to my Mac. I was nervous as hell because my lazy ass never went out and got an external hard drive, not learning my lesson from the previous time. These guys informed me that the problem was the same as before, as the replacement cables sometimes don't last long. The tech felt bad that my problem recurred so fast, and only charged me $40 for the part, waiving the labor. You can't beat an ethical business like this! read more

Don't even hesitate to bring your mac to this place - they are hands down the best in the area. These guys not only get the job done at the most competitive price you'll find but the whole customer service experience there is impeccable. I just dropped off my 2nd laptop to get hit with water damage today and I remembered that I meant to review them last time. My last laptop was soaked in tea, and I brought it to Melrose Mac - they charged me a lot of money just to tell me it was "hopeless". Then I heard about these guys and figured I'd give it a try not expecting much considering Melrose Mac's diagnosis. These guys fixed it quickly AND charged a very fair price! They email you updates and tell you exactly what's wrong and how much it will cost and patiently explain it further if you need more info. One of the best customer service experiences I've had with ANY business. Don't know the diagnoses of my new laptop yet, so will update this when I do, but I know if anyone can fix it, these guys can! read more

i can't even begin to say enough good things about these guys. truly. fast, efficient, smart smart smart smart smart. rather than just find and fix the problem, they came up with solutions that gave my 2009 mbp more life than i thought it had left...they're fast, totally fair price-wise, communicate every little step of the way, and are just amazing. read more