I recently brought my Nissan Rogue in for some major maintenance, and I cannot say enough good…read morethings about Tim and his shop. From the moment I walked through the door, he was incredibly professional, kind, and made me feel like a truly valued customer. What really sets Tim apart is his transparency. Auto repairs can be stressful, but he was completely upfront about the pricing for everything, taking the time to break it down with absolutely no hidden surprises or pressure. I had a solid list of services performed to get my car caught up on maintenance: * Spark plug replacement * Coolant flush * Brake fluid change * Transfer case oil change * CVT oil change My Rogue is running beautifully now. If you are looking for an honest, skilled mechanic who actually cares about the people he is helping, I highly recommend Tim. It is rare to find an auto shop you can trust this much, and I will absolutely be returning for future service.

Very responsive, friendly and professional. They were able to diagnose the problem with my Mercedes…read morefor a reasonable price and ordered the part giving me options. I would highly recommend.

Awesome service, professional and friendly. I've had an oil…read morechange and VA state inspection, both times I've been extremely impressed with the service. Oil change was less than the BMW dealer. Pleasant waiting room with coffee, drinks and snacks. Highly recommend.

My husband and I have taken three of our Mercedes here and feel completely confident they'll not…read moreonly take amazing care of our cars, but provide us honest and reasonable pricing compared to what you'd encounter at a Mercedes dealership. You HAVE to stay up on the maintenance of your car(s) to make the purchase of them worth it. We're all aware as soon as a car leaves a dealership, the value diminishes. Having three pre-owned Mercedes, it's imperative we stay up on their maintenance. You get what you pay for and I trust that I'll be able to drive our cars for years to come thanks to the guys here.

I was serviced honestly and I didn't have to return as other auto repair shops tasked me with!…read more Kenny is a thorough mechanic! The new owner is well connected in the automotive industry. Big thanks to Joey .....and the other employee who offered me a ride! It was COLD outside.

Way and beyond my expectations! The work done was what exactly what I was looking for hands down…read more Definitely recommend at least coming in and getting a second opinion here before going else where.

I would strongly recommend taking your vehicle somewhere else. My experience with this facility was…read moreextremely frustrating and expensive. Chris, who presented himself as the person in charge, was extremely difficult to deal with. When I asked to speak with the owner or a supervisor, he would not provide that information or allow me to speak with anyone else in management. My biggest concern was the additional work and charges that I did not authorize. I originally brought my truck to this facility because it needed a replacement transmission, and the transmission repair was covered under warranty. After they received the transmission, it took more than five days to complete the repair. When I picked up my truck, I made it approximately two miles before it broke down. The engine began rattling, ran extremely poorly, and then shut down. The truck had been running properly when I brought it to them. Instead of resolving the problem with the original repair, I was told the problem was the spark plugs and wires. I was then charged another $250 for this work, along with another $179 diagnostic charge. I did not bring the truck in for spark plugs and wires, and these additional charges were not part of the original repair I authorized. After they claimed the truck was repaired again, I picked it up and it made it only about one mile before the problem happened again. At that point, I had completely lost confidence in the facility. I had the truck towed to my home and finished the repairs myself. There was also an issue with my old parts. I specifically asked Chris to keep the old parts for me, and he agreed. When I returned approximately 30 minutes later to pick up my truck, I was told they had already thrown the parts away. I was then told that customers have to request their parts before the repair begins. That was not what I was told when I asked for them. What makes this experience particularly frustrating is that I was charged additional money for repairs that I did not authorize as part of the original job, and I ultimately had to take the vehicle home and repair it myself. I don't have a problem paying a fair price for quality work. What I have a problem with is being charged additional fees for work I did not authorize, being charged repeated diagnostic fees, having the vehicle returned to me in worse condition than when I brought it in, and then having to finish the repair myself. In my opinion, the customer service, communication, and handling of my vehicle were unacceptable. I would not recommend this facility, and I strongly suggest getting a written estimate and written authorization for every additional repair before allowing them to work on your vehicle.

Great service! Fast, friendly and reasonable. Highly recommend their services if you have a hybrid…read moreor electric vehicle. They are pretty knowledgeable and look out for their customers,

My car was turning heads with its screeching noises and we weren't familiar with mechanics in this…read morearea.. My brother told me we could trust Walter so took our car here. Will be our new go-to.

United Mechanics…read more When it comes to the people, they're generally friendly. Currently, there are two mechanics who are fluent in English. However, there's some uncertainty about how long they'll stick around, given the owner's stance towards differing opinions. The shop has seen a fair bit of turnover in staff since it started. I was the seventh Service Advisor, and from what I've gathered, about twenty mechanics have come and gone. Unfortunately, the owner isn't particularly skilled at building professional relationships, mechanics, business, and doesn't seem to have much confidence in the American staff. There have been instances of dismissals, like one involving a mechanic who needed to attend to a family matter. Additionally, mechanics have been let go for minor slip-ups, like an oil cap incident, even when they promptly fixed the issue. On the flip side, some mechanics who've caused significant damage to customer vehicles have been kept on because they're more budget-friendly and speak the right language. It's important to note that everyone at United Mechanics seems to be good-hearted. However, when things don't align with the owner's thoughts, personnel changes tend to happen. The owner believes he provides top-notch service and charges $163.89 in labor while providing barely adequate service to all customers. There have been instances where staff have inadvertently caused damage to vehicles. In these cases, Service Advisors are instructed to manage customer expectations by attributing delays to unforeseen circumstances. It's worth noting that there's only one mechanic with advanced diagnostic skills, and he often gets pulled away from his work to fix the mistakes of another mechanic he struggles to communicate with. In addition to these personnel matters, there's a noteworthy issue with the equipment in the shop. There's a noticeable lack of specialized machinery, like transmission flush units, which affects their ability to carry out thorough transmission maintenance. This could potentially impact the overall quality of service. Moreover, there's a crucial shortage in a proper lift system designed for accurate wheel alignments. This shortage not only hampers the shop's ability to carry out precise alignment procedures, but it also raises concerns about the effectiveness of their services in ensuring optimal vehicle performance. Lastly, they're using subpar yellow hard plastic air lines. While they're cost-effective, they carry the risk of accidentally scratching and damaging customer vehicles during service. This falls short of the level of care and attention to detail expected in a professional automotive shop. These equipment limitations, combined with the personnel challenges, highlight potential difficulties in maintaining the highest standards of service quality and precision at United Mechanics. Addressing these issues is crucial for the long-term success and reputation of the establishment. The owner wonders why his business is slow yet consistently does not take the advice he asks for from his staff. I wish him the best of luck in building his business and hopefully he understands how to treat people and do quality work for his customers. However I would not bring my vehicles to this location for work. I tried to battle the inadequate service from the inside. And I provided the best customer service that I could in my short time at this establishment. If you need anything as far as transmission work goes I would use Superior Transmissions, Trans Tech, or Advance Transmissions.

I have taken my jeep grand Cherokee to Alex & his technician for about a year now for all my car…read moreneeds. They are quick & efficient to diagnosing what my car is having trouble with & always repair it within a few days from being seen. It's very valuable to find an honest and reliable mechanics. Alex & his team definitely are. From the moment I arrived they are welcoming, explained how to properly take care of car, and offer very reasonable prices. You can tell they genuinely want to help their customers. Highly recommend!

I stopped in to have Nutech evaluate the transmission in a used truck we purchased. They checked…read morethe system for error codes and the transmission operation. I asked them how much they charge for a diagnostic, they said no charge. I will be back for service when we need it!

Avoid This Shop -- They Took My Money and Fixed Nothing…read more Took my Honda to Just-N-Tyme Automotive in Fredericksburg, VA for a starting issue I clearly explained. They charged me $3,000 -- I had to take a second job over the summer (I'm a teacher) just to pay for it. What did I get? Car still won't start properly Fluids weren't changed (I checked) Tire still leaks air They fixed nothing. I'm in more debt, with more stress, and still don't have a reliable car. Two possibilities exist: They knew what they were doing and robbed me, or They didn't know what they were doing and still robbed me. Either way, it's unacceptable. This place is a scam. Stay far away.

The level of professionalism and charisma this place has is unmatched for any mechanic shop I have…read moreever dealt with. From the moment I began working with Brittany and Dillon I felt at ease that I was in good hands. The entire staff took care of me, were in constant communication throughout my entire repair. I had to deal with a warranty company that was difficult to deal with or communicate with. Brittany took the time to fight for my claim and handle the communications. I was out of a car for over two weeks and this shop loaned me a vehicle so I could commute to and from work free of charge. If you have a Subaru and need any repair this shop is the place to go. I have never experienced such a high quality level of care before. Disregard any negative review you read about this place.

Great shop. Thorough, knowledgeable, accommodating, and fairly priced. They do a great job of…read moreservicing my M550, would recommend.

I have been going to Douglas for over ten years now. He is incredibly knowledgeable about German…read morevehicles. In my case, he has worked numerous times on my Audi. I find he is very fair in pricing and the work he performs is excellent. I have no hesitation in recommending him. His shop is extremely busy but he always manages to fit my vehicle into the schedule. My only issue with the shop is that he moved from S. Stafford down to Fredericksburg/Spotsy a couple years ago. I have to drive 20 mins more to drop my vehicle off but the fact that I continue to do so should be indicative of how much I appreciate his work.