1. Two Wrench Garage

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Fredericksburg, VA

Two Wrench Garage

5.0 (1 review)
Open • 9:00 am - 5:00 pm

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Services - Two Wrench Garage

Auto brake repair

Auto general diagnosis

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1 year ago

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Tire Tread Service  - If it'll fit in our lot, we'll service it!

Tire Tread Service

(16 reviews)

I recently made an appointment for a Saturday morning 4 new tires and an alignment! I arrived on…read moretime and they started on my truck within a few minutes before my appointment. They were done in about an hour and honestly my truck didn't ride this good when it came off the dealer lot. The steering is like it should've been from the factory! They are very knowledgeable on alignments and are the only ones my vehicles will go to for alignments and tires! You might get a few dollars less for a tire at a corporate owned company but the friendly welcoming feeling you get here is pretty nice! Definitely recommend them to anyone looking for an HONEST repair shop! Update 3-2018 had to get a new set of tires on my work truck! Chris was very knowledgeable and helped me pick out a tire to my liking! Once again great service! This is the only shop in my town I will trust will be honest and do great work!

My Grandma used Tire Tread services recently. She has been a loyal customer for the past 40+ years,…read moreand I have never once heard her complain about how they treated her before this most recent visit. I am not sure who "Danny" is that works there, but he embarrassed my sweet Grandma so unacceptably on multiple occasions, I would be surprised if she ever felt comfortable or safe using their services again. He tried to take advantage of her by quoting her over $800 for a $250 auto part. When she tried to question it and advocate for herself, he put her on blast and argued with her, causing a scene in front of multiple other customers. Now, I don't typically give negative reviews, I love supporting local businesses, but when I hear that an innocent person was taken advantage of by a supposedly "specialized professional", I find it severely disconcerting. We are supposed to be able to trust these individuals to take care of our loved ones by providing the best care possible for their automobiles and make them safe and reliable to drive. At the very least, I would have expected my Grandma to have been treated respectfully and professionally. I was shocked to hear otherwise. I won't encourage others to avoid this business just because my Grandma was victimized by a single employee, but I do hope that a certain level of accountability will be maintained within their staff moving forward.

Firestone Complete Auto Care

Firestone Complete Auto Care

(41 reviews)

Got an appointment online this morning at 0800 for sane dat at 430pm. Showed up about 45 mins early…read more& they got my oil change done in about an hour. They said they weren't busy at all so I don't expect it to ever be that quick again. I usually drop my truck off and come back for it later that day or else stay and work from the waiting room. Today was awesome. But overall the area looks sketchy and unsafe, however, inside THIS location was new and updated. Very nice. The bathroom & waiting room were clean. Staff was awesome. They answered the phones quickly. The gal asked me if I wanted "both filters changed out" (which I thought was INTERESTING because I know my truck doesn't have a cabin filter). So I said yes and asked if she could give ne the size of that one for the future when i swapped it out (to see what she would say). Did some typing and she corrected herself and kindly informed me that my vehicle didn't have a cabin filter. Apologized. Paid 117$ for a synthetic blend, topped off fluids, and filter. Asked if I needed the coupon n they said they'd just add it on for me no big.

I was traveling through Virginia and staying in Fredricksburg for a night and I saw there was a…read moreFirestone shop three minutes from my hotel. This local Firestone had good reviews, so I made an appointment on the app for four services to be done the next morning. On my arrival, I identified myself and requested the four services. Two hours later, my car was ready and we continued on our six hour ride home. Later in the afternoon we stopped in Baltimore for gas and that's when I noticed an annoying scratch on the rim closest to the fuel filler cap. This scratch appeared 3-4 weeks ago and I don't know how it happened, but it bugs me because I see it every time I gas up. But now seeing that scratch on the same wheel location as before I got the tire rotation means that the Firestone mechanic failed to rotate that wheel. I was furious. I called the shop and spoke with Mark, the manager on duty. I explained the situation and how his mechanic didn't rotate my tires. But did he rotate or not rotate the other side?? Mark looked over my work order and saw how the original service advisor noted the tire rotation from my app request, but he didn't request the service to be performed. He acknowledge the failure, owned up to the failure and repeatedly apologized. He wanted me to come back so they could perform the work, but as mentioned earlier, I live six hours away. Also, FWIW, I have "lifetime" alignment, rotation and balancing, so there was no direct financial loss to me. Mark expertly defused my anger. Instead of BSing me, he owned up to the mistake and wanted to fix it. I understand that mistakes happen. I appreciate his honesty and the way he handled me as a poorly serviced customer. For that reason, this Firestone gets five stars from me.

Two Wrench Garage - autorepair - Updated October 2026

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