I was there with my daughter today, she was getting an oil change and a few other simple repairs…read more Technicians were polite, friendly and worked well as a team.

I'm very pleased with Valvoline Instant Bill Change in Fredericksburg. I have three vehicles…read more Yesterday I took my Lexus 200 H, (Hybrid) in for an oil change and asked about having the transmission oil changed, They do that. In so doing they reported damage that must have occurred with the former owner. I enjoy watching them move precision from the comfort of my driver's seat.

My Grandma used Tire Tread services recently. She has been a loyal customer for the past 40+ years,…read moreand I have never once heard her complain about how they treated her before this most recent visit. I am not sure who "Danny" is that works there, but he embarrassed my sweet Grandma so unacceptably on multiple occasions, I would be surprised if she ever felt comfortable or safe using their services again. He tried to take advantage of her by quoting her over $800 for a $250 auto part. When she tried to question it and advocate for herself, he put her on blast and argued with her, causing a scene in front of multiple other customers. Now, I don't typically give negative reviews, I love supporting local businesses, but when I hear that an innocent person was taken advantage of by a supposedly "specialized professional", I find it severely disconcerting. We are supposed to be able to trust these individuals to take care of our loved ones by providing the best care possible for their automobiles and make them safe and reliable to drive. At the very least, I would have expected my Grandma to have been treated respectfully and professionally. I was shocked to hear otherwise. I won't encourage others to avoid this business just because my Grandma was victimized by a single employee, but I do hope that a certain level of accountability will be maintained within their staff moving forward.

These guys are top notch. Ordered a new lawn tractor tire and got a call the next day it was in…read more Dropped off the flat and waiting an hour got a call it was ready for pickup. This is my new Tire shop.

Got an appointment online this morning at 0800 for sane dat at 430pm. Showed up about 45 mins early…read more& they got my oil change done in about an hour. They said they weren't busy at all so I don't expect it to ever be that quick again. I usually drop my truck off and come back for it later that day or else stay and work from the waiting room. Today was awesome. But overall the area looks sketchy and unsafe, however, inside THIS location was new and updated. Very nice. The bathroom & waiting room were clean. Staff was awesome. They answered the phones quickly. The gal asked me if I wanted "both filters changed out" (which I thought was INTERESTING because I know my truck doesn't have a cabin filter). So I said yes and asked if she could give ne the size of that one for the future when i swapped it out (to see what she would say). Did some typing and she corrected herself and kindly informed me that my vehicle didn't have a cabin filter. Apologized. Paid 117$ for a synthetic blend, topped off fluids, and filter. Asked if I needed the coupon n they said they'd just add it on for me no big.

I was traveling through Virginia and staying in Fredricksburg for a night and I saw there was a…read moreFirestone shop three minutes from my hotel. This local Firestone had good reviews, so I made an appointment on the app for four services to be done the next morning. On my arrival, I identified myself and requested the four services. Two hours later, my car was ready and we continued on our six hour ride home. Later in the afternoon we stopped in Baltimore for gas and that's when I noticed an annoying scratch on the rim closest to the fuel filler cap. This scratch appeared 3-4 weeks ago and I don't know how it happened, but it bugs me because I see it every time I gas up. But now seeing that scratch on the same wheel location as before I got the tire rotation means that the Firestone mechanic failed to rotate that wheel. I was furious. I called the shop and spoke with Mark, the manager on duty. I explained the situation and how his mechanic didn't rotate my tires. But did he rotate or not rotate the other side?? Mark looked over my work order and saw how the original service advisor noted the tire rotation from my app request, but he didn't request the service to be performed. He acknowledge the failure, owned up to the failure and repeatedly apologized. He wanted me to come back so they could perform the work, but as mentioned earlier, I live six hours away. Also, FWIW, I have "lifetime" alignment, rotation and balancing, so there was no direct financial loss to me. Mark expertly defused my anger. Instead of BSing me, he owned up to the mistake and wanted to fix it. I understand that mistakes happen. I appreciate his honesty and the way he handled me as a poorly serviced customer. For that reason, this Firestone gets five stars from me.

Great place to take your car Quality work Tripp is class A mechanic . Everybody in the front is…read morealso great and they do give discounts to seniors , military, and first responders

Called spoke with Trevor, described what was needed and was advised they couldn't get to it that…read moreday but first thing the next morning. We took my car and left it for the next day. They actually were able to get to it for diagnostic and they called before close of business. They were very accommodating with my schedule with some hiccups on my end but they were able to get my car fixed the very next day before noon. (The most immediate need) I will be taking my car back to them for the other repairs needed.

Excellent service. Knowledgeable and honest and Fast!! Very friendly crew and very resourceful in…read moreorder to find parts for old cars.

I'm very happy this location popped up because it is very convenient for me. I bring my Highlander…read morehere for all of my automotive needs. The staff are all pleasant and helpful. I also appreciate they check for anything that needs attention. But one of the best things about this place is the pricing. They seem to offer competitive pricing because they have the best prices in town.

Once again, I've received exceptional service at MJ Auto Repair. Extremely professional, as well…read moreas considerate of my time. Received new brake pads, rotors, replaced a light bulb, and even got my State Emissions and Inspections done -- all for a very reasonable price. Very trustworthy establishment, and I will continue to drive from Spotsylvania, VA, to receive service for each of my vehicles in the future.

Not enough words to express the quality of service we received today. Was on an 8 hour road trip…read moreand had a sudden issue with our car and happened across MJ Auto Repair by chance as we were in need of IMMEDIATE engine service. Not only were they able to help us fix the car, but the kindness and hospitality that they showed us was unlike anything I've experienced before. 2 hours later, with a shared vehicle to grab some lunch and a reasonable price out the door.... we were back on our way. 100% recommend.

Had to leave a review on the excellent service I received at Crown Auto! Got my A/C cold again!…read moreThank you!

Can't express how awesome and amazing Jesse and his wife are at Crown Auto. Jesse has helped us in…read moreso many issues with our one vehicle and was never overpriced. They are straight up and honest and won't have you have more done than you need. If you ever need a mechanic, this one is for you!

Won't push you to add on extra services, fast and quality service, clean waiting room and best…read morevalue in the area

I had a great experience at Little Tire. The staff was friendly, helpful, and very professional…read more They worked quickly but didn't rush the job, and they made sure everything was done right. The pricing was fair, and there were no surprises. My car is running perfectly now. I really appreciate the excellent customer service and attention to detail. Thank you, Little Tire!

I have taken my jeep grand Cherokee to Alex & his technician for about a year now for all my car…read moreneeds. They are quick & efficient to diagnosing what my car is having trouble with & always repair it within a few days from being seen. It's very valuable to find an honest and reliable mechanics. Alex & his team definitely are. From the moment I arrived they are welcoming, explained how to properly take care of car, and offer very reasonable prices. You can tell they genuinely want to help their customers. Highly recommend!

I stopped in to have Nutech evaluate the transmission in a used truck we purchased. They checked…read morethe system for error codes and the transmission operation. I asked them how much they charge for a diagnostic, they said no charge. I will be back for service when we need it!