So I resubmit this to the insurance company. Obviously the unit owners insurance company was NOT…read morehappy. Tge insurance adjuster contacts ServPro. I was then essentially accused of lying by the insurance adjuster of asking them to pad the price! Like what?!!! I had no idea what needed to be done to fix my issues nor did I have any affiliation with anyone at ServPro! The insurance adjuster reply to insurance company in regards to quotes Hi X, I was able to speak with Kelly at Serv Pro of Myrtle Beach today. We have been playing phone tag for more than two weeks. Kelly indicated that they are not aware of any estimate or scope for this address or claimant. They have not completed any scope of work at the loss location and have no service agreement with Lauren Meader or (2nd fl unit owner) Kelly also indicated that they would not stand behind any estimate provided by David Brothers or any bid lacking a service agreement. As we knew previously, the estimator, David Brothers is no longer working for Serv Pro. The contested items within the estimate provided by Mr. Brothers are abundant. The scope of work suggested is more in-line with damages from a CAT-3 water loss which would include contaminated water and the risk of possible organic growth. The water that caused this loss is from the supply line for the toilet in the unit above. The leak was from the supply line and never entered the toilet; furthermore, there is no reported sewage back-up. This would be a CAT-1 water loss with no contaminants. The incorrect scope continues with misidentified ceiling texture, over scoping of repairs and an unnecessary/exorbitant pack out. The estimate received from David Brothers reads more like a requested scope of work with instructions from the claimant." So thanks "KELLY" whoever you are. Accusing ME of influencing YOUR WORKERS? Holy hell...WHO is Kelly? And how can you not stand behind your own company estimates? AND there was never a question of it being Category 3 water. Keep in mind I had a 2nd estimate from Daniel Crosson at ServPro...a CURRENT employee and he copied like 6 people at ServPro! So I had an UPDATED estimate that was HIGHER than David Brothers. Servpro ignored any further requests or communication from the insurance company. I had to fight and prove scope of work and damage and basically say regardless of whatever the fuck drama is going on at ServPro their miscommunication and blatant lies and denials THEY PROVIDED UP TO DATE ESTIMATES! I DO EXIST! I sent screen shots of texts, phone call log, emails proving everything. Their inaccurate response and interaction with the insurance caused me added stress and arguments with the insurance company! To claim I dont exist yet I have quotes then to not stand behind them unless and until I sign a contract? That is so sketchy! I had other quotes from other contractors and it took months to argue my issues and get it settled with the insurance. For a top rated company, the behavior and treatment (with the exception of Daniel Crosson who was the only nice and comminicative one in the company) was DISGUSTING! Thank GOD for paper trails and my diligence and communication but to deal with this for 7 months was CRAZY! I did get my issues mitigated PROFESSIONALLY by Restoration 1 They were outstanding and did an impressive job. They communicated well. Worked clean. Came in less than they quoted me and were honest. They worked around my pets. Returned calls and were never RUDE. Very happy customer of them. Daniel Crosson if you see this, maybe switch companies! You deserve to work for better people. I do appreciate your help when we were in contact

Jacob and Robert were great throughout the process of drying out a pipe leak and scrubbing the air…read morefor any mold spores. They were prompt to bring out the equipment and checked on it regularly throughout the time the equipment was in our home. I feel confident that the house is now dry and mold-free. The price was reasonable especially since we called and they were onsite within an hour. I would have expected an additional fee for an unscheduled immediate service call, but we just paid the basic rate. Highly recommend ServePro if you have any water damage that you need remediated. Mold is no joke in South Carolina, and ServePro is equipped to handle it.

I've successfully used Buddys Services for several years until this time…read more They did good, timely work for me, I gave them a check as payment. A month later they sent me an invoice for the full amount. I called, they'd lost the check. I gave them a credit card to pay the bill. 6 weeks later, they cashed my check. I called, spoke with Justin who apologized and assured me they'd write me a check to cover the overpayment. 2 months later, zip, nothing, nada. They dont answer my calls, texts, or emails. I now have the BBB involved. Maybe they will be successful. Im extremely disappointed.

Hired this company to do my landscaping (hedge trimming and weeding) and every time they came, the…read moredestroyed my irrigation system. It would take me hours to repair and realign the system after they left. I took photos on all three occasions and sent them in but to no avail. The contract they gave me explicitly states that they will pull weeds if they "get out of control", otherwise they will spray them. Some of our weeds were over four feet tall! I could not get anyone to call me until I refused to pay. Even then, their response was to blame me for not having them come more frequently than once per quarter. So be aware, they may trash your property, breach the contract and then blame you for not spending more money with them.

We used J. Macaluso Landscaping & Tree Service to remove 7 trees on our property recently. They…read morewere excellent to work with and highly skilled and efficient in their work. Our neighbor also had tree work done at that same time with J. Macaluso and the company did both properties in 2 days, including stump grinding and cleanup. Super impressed with their work, especially for the large number of trees they cut, ground and cleaned up in the time period they performed it in, all with out any damage to either property. Communication from Faith and team was excellent throughout and invoicing and receipts were all performed in a timely fashion. Highly recommend calling this company if you are in need of any services they provide. Definitely a 5+ star experience. Thank you Joe, Faith, Colleen and team! https://www.facebook.com/jmacalusolandscaping/

Quick response and outstanding service. Great staff. Excellent equipment in which to tackle all…read moreaspects of tree services.

Had 14 trees removed. Did a great job removing and grinding up the stumps. After the cleanup had…read moreone stump that needed more grinding, he came back and took care of that. Thanks.

A community member reached out to you today for help getting an injured suffering cormorant out of…read morea tree in a difficult location. This good samaritan expressed their absolute disgust of your lack of care and poor attitude. You should be ashamed of yourselfs for turning away someone asking for help saving an injured animal. They said "M & M tree service had the absolute worst attitude about it once we told him what kind of bird it is. The guy literally said because it's a cormorant it's no big loss and wouldn't help because of that."

Excellent work! Went above and beyond. Prices are very reasonable! Would hire them over and over…read moreagain!

Affordable and great communication with this company. They performed weeding, fall fertilizer and…read moresprayed for lawn insects, they also edged the front yard. I am very happy with the work performed.

Called this establishment several times, no response until finally today at 5pm. I asked why they…read morehadn't responded previously and Brittany (sp?) said I was rude for calling out the fact I hadn't been contacted. She claimed they had called me after each time I left a message but the 'phone kept ringing'. Totally not true as my phone goes to a message after 3 or 4 rings. Also reviewed my phone log and no calls from their number. No apologies and hung up on me. I think its my first bad experience in SC. I guess they don't need the business.

i woke up to a flood disaster 2 weeks ago and didn't know what to do. i feel God sent me to…read moreDuraclean Merle, within 1hr there were 4 Duraclean professionals who came, accessed the situation and within 5 hrs they had everything under control. i did nothing. two weeks later my home is back together and cleaned by an amazing cleaning crew. everyone at Duraclean were such a joy to deal with. they work fast and as I am alone they took total control and I am so happy. thank you again Duraclean Myrtle Beach, you are all amazing.

Went here today to get our grandma a crape Myrtle. The staff was SO friendly!! So happy that we got…read moreto stop at this little nursery. All the plants and trees looked well cared for and I would 100% shop here if I lived down here!

Paid $300+ for a Robellini Palm. They delivered and "planted" it for me. After the 1st winter it…read moredied!!! Only to find out that they are not suitable for our zone. This dwarf palm is not frost-tolerant and is hardy in USDA zones 9 to 11. They should of none that! Sorry, no refunds. :-(

Elizabeth and Brandon are a top-notch, hardworking team, as evidenced by their meticulous attention…read moreto detail while deep-cleaning our recently acquired pre-owned RV. They were a pleasure to work with - friendly, professional, and extremely considerate of our preferences and the specific problem areas we wanted addressed ... and they arrived when expected, kept us informed throughout the process, and were very respectful of both our time and our RV. If you choose them, you've chosen well! Thank you, Elizabeth and Brandon. Thanks to your outstanding work, we can now enjoy our RV travels in a sparkling clean coach ... and in our bare feet!

We have been consistently impressed with this cleaning service. The team is always punctual,…read moreprofessional, and courteous. They clean every room thoroughly, leaving our kitchen and bathrooms spotless, and their attention to detail truly sets them apart. Their reliability and high-quality work give us peace of mind every time. We highly recommend this service to anyone looking for dependable and exceptional home cleaning. Again, Thank you!