This company ROCKS! I have been using them now for more then 2 years to service my pool. Last…read moretime Alfonso was out he noticed that one of my filter grids was going out and suggested a new filter unit. He was able to replace and get the pool back it tiptop condition in one day! This company is the real deal! The price that they quoted me was way less then any other company and I can glad to support independent compines like OCLA!

I want to share a long overdue review. Our pool is very important to us as we had it built 4 years…read moreago for my daughter, who has a physical disability. We initially hired a pool guy to maintain our pool, but after a few months, the water turned green and collected algae. The previous pool guy charged us a lot of money to restore the pool to its original condition. We then found Alfonso, who assessed the water's condition and recommended an inexpensive solution that worked. Alfonso has been maintaining our pool for a few years now, and we haven't had any issues with the water since. Additionally, Alfonso has knowledge not only in maintaining pool water but also in pool equipment. When we had concerns with our pool equipment, Alfonso quickly identified the issues and provided us with cost-effective options to address them. He never tried to overcharge us for anything.

We had recurring issues with cloudy water and couldn't figure out the cause. Octavio from Best…read moreLocal Pools did a full assessment and realized our filtration cycles were off. He adjusted the settings, and thoroughly cleaned the system, and now the water stays beautifully clear. We appreciate his attention to detail and proactive approach!

Had them out to clean my spa after the fires in LA and windstorm blew off the cover. Water was…read morestill dirty after the service. Hired another company who did the job properly. I would never use them again. When I contacted the manager to discuss, he said the service guy they sent was an independent contractor so they couldn't do anything about it. Poor quality, unreliable and very expensive.

Chad has been cleaning our pool and spa for over 5 years. Very professional, does excellent work…read more Always gets back to me if I have any questions or pool emergencies. Highly recommend, trustworthy company. And our pool looks awesome! Thank you!

This absolutely is a luxury pool service company. It doesn't even mean they're all that pricey -…read morevery reasonable for this type of service if you ask me. They were having a sweet promotion where I got the first month free because I needed a few repairs for my spa. Whenever any other issues came up, they were taken care of super fast and they did an outstanding job! They've been taking good care of my place for a while now so I couldn't be happier.

Luxe is an AWESOME company. I've used other businesses that aren't dependable for my airbnb…read moreproperties which have caused many headaches. With Luxe, I can trust them to always be on time before my guests arrive and they never deliver anything short of specular for each of my properties. I highly recommend them whether it's for repairs and/or monthly service. They really are a top company in LA.

Our experience with Mike Poireir and Sun Country Pool and Spa was NOT good! Our first contact with…read moreMike was back on early March 5, 2018. Mike seemed very knowledgeable when it came to pool remodeling. He made some suggestions on what we could do to improve the overall appearance of our remodel, which my wife and I thought were great ideas. A few other companies we looked into didn't go that far during our initial meeting for a quote. Mike mentioned he had a great rating on BBB website and he was licensed and bonded, which was extremely important to us. On March 13th, we chose Mike to move forward with our pool remodel. However, he did mention he was taking a 2-week vacation and would start our remodeling job as soon as he returned. "No problem," so we thought... A month passed by without any contact from Mike. After numerous texted messages to him with no response, on April 16th, he finally responded back. He stated he had a death in his family but was back in town and ready to start our remodeling job. The lack of communication during this waiting period made us think twice about using Mike, but family is important so we stuck by him. An additional two weeks went by and on April 28th, we met with Mike and signed a contract with Sun Country Pool and Spa. We provided Mike with the deposit and we also asked him to order a specific Pentair Intellibrite COLOR Pool Light, which he agreed to order and install, per the contract. At this point things went downhill. Three weeks passed before the pool was drained on May 18th. Mike apologized for the delay...A few more weeks later the plaster demolition was done. After an additional three weeks and numerous texted messages the tile & stacked stone was finally completed (around June 4th). He apologized again...The first thing we noticed was he installed the wrong stacked stone. When I contacted Mike to inform him it was the wrong stone his response was "the one you guys picked out was discontinued, so I just pick what I thought would be best". He never called to get our opinion and only told us once I called him after the stone was already installed. My wife and I were both furious and expressed this to Mike. Of course he apologized, yet again and we moved forward with the job. On, June 9th the pool was plastered and the pebble stone was completed and it looked good; However, another problem we noticed was the 2x2 we requested to be installed around our jacuzzi and pool entry stairs were not installed! I called Mike and once again no communication! He mentioned the tile store was out of the 2x2 tile, so he had the plaster crew to move forward without it. Again, he never communicated this to us until after we brought it to his attention and of course the job was already complete! The crazy thing is we had left-over 2x2 from the initial tile installation that he could have used, but at this point there was nothing we could do. On June 10th, Mike and another guy came to acid wash the pool, clean up all trash and debris (which they failed to do), install the Pentair Intellibrite COLOR Pool Light and start filling pool with water. We provided Mike with the final check and off he went. The next day I went to my local pool store for chemicals and explained to them what upgrades were done to my pool and they mentioned that the pool light Mike installed would not work. Mike did NOT order and install the correct light I requested! Once again he failed to communicate with me and installed the wrong light! I ended up spending $600 for the part we initially requested him to get in the first place. I had two neighbors inquire about using Mike's company for pool upgrades, but after my horrible experience I could NOT recommend him to anybody! He is dishonest and doesn't communicate (at all) and after weeks of waiting for him and his crew to come back (never showed) to collect the debris and trash they left in my backyard I ended up paying someone to clean it up! I have all texts messages to back up my experience with Mike Poireir and Sun Country Pool and Spa. Wished I would have backed out a long time ago, but we were already in too deep...DO NOT TRUST his kind and friendly demeanor!

My husband and I have been wanting to get our pool remodeled. We searched and got quotes, etc…read more Finally we made the decision to hire Sun Country Pool and Spa! We are so happy we did! Professionalism at its finest. The owner was on site daily to make sure the work was done perfectly. He checked in often with my husband and I to make sure we liked everything and it was what we wanted. I thought it would take longer but it was about 9 days start to finish. The price was reasonable and the quality of work was fantastic! We are so happy with our new pool, thank you to all the crew and the owner Mike! If you are in the market for a remodel hire Sum Country Pool and Spa!! You won't be sorry.

This pool company is excellent! They come weekly or twice a week to clean our pool at our apartment…read morecomplex in downtown Fullerton. The pool is alway sparkling, clean and well maintained. I feel safe knowing that they know what they are doing and that I can being my family in our pool with no worries.

I rarely leave negative reviews, but after more than six months of trying to resolve this…read moresituation, I feel it's important to share my experience. Ed was recommended to me by another contractor whom I respect. Unfortunately, my experience with Ed was completely different, and I know the person who referred him has since apologized and is embarrassed by how this has turned out. I hired Ed to replace my spa heater, restore the spa shell, remove the rust stains, polish the metal handles, replace the pillows/headrests, and leave the spa in excellent working condition for my investment property, which I operate as a short-term rental. Instead, he convinced me to install a used heater, assuring me that it was "practically new" and would be an excellent unit. After the installation, the heater began releasing significant rust into the spa, staining the shell and leaving me questioning the condition of the equipment that was installed. The work was never completed. The promised restoration was never finished, the pillows/headrests were never replaced, the shell was never properly restored, and several other agreed-upon items were left undone. To make matters worse, the spa was left in worse condition than before. For the past six to seven months, I have repeatedly contacted Ed. Every time he tells me he will come "tomorrow" or "next week," but he never shows up. He has made the same promises to the contractor who referred him, yet nothing has changed. I paid over $3,000 expecting professional workmanship and reliable service. Instead, I have been left with an unfinished project, a spa that still requires repairs, and months of frustration trying to get him to honor his commitments. At this point, I have no choice but to pursue reimbursement through Small Claims Court because my attempts to resolve this matter directly have been unsuccessful. I hope my experience helps others make an informed decision.

We have used Ed's Pools and Spas for probably ten years. In looking at other reviews, nothing new…read morehas been posted in almost 3 years. At first, Ed's service as top-notch. Over the years, he brought different guys to help out. These guys came and went and some stayed for all of ten minutes. They'd sweep the net across the water for a few minutes, throw some chemicals in the water and leave. Now, present day, there would be at least one no-show each month. Our pool has algae growing in it. Our water is so off with chemicals that we're going to have to drain our pool. This is not the opinion of one other person, but three! If we could find a way to charge him for the water we're going to have to pay for, we would! It's too bad. Ed was good at one time. We don't know what happened to that level of service.

Owner Tony Ahmed is SO easygoing and loves to please his clients! His crew is very agreeable too…read more The crew was in the middle of doing the demolition and I saw the floor tile - the choice was blue or black I told Tony blue ( without looking at the color in person). When I saw the color during demolition job site I saw that it was not going to match the blue wall tile and freaked out. I called Tony and said this blue will not work, bring the black (and he was on the way to job site ) . Can you guess what Tony did? He turned his truck around and worked his magic (not even knowing if they had the black tile in stock ) and brought the black tile to job site on time before that area was worked on no problem - with a big smile on his face. He has been in direct communication with me and our pool cleaning guy from day one through the start up (NOTE:startup cleaning process is not included in pool plastering price and runs under a $1000 But he can give you instructions on doing it yourself takes about five full days of constant cleaning of the plaster to get rid of the dust that needs to be removed from the pool) Sparkling Pool Plastering Service of Fontana is still in communication with us. They serve all of Southern California too. Now THAT'S Customer Service!

Likely the scariest and worst service ever! Maintenance…read morebasics should be, skim, sweep, vacuum and test water. We were lucky to get skim and slight sweep. He said the pool only needs vacuuming when its dirty. He broke our backwah lever and then said he wouldn't fix it because it was an unnecessary part..uh ok. We agreed to have him replace the mastic and he did such a shoddy job, leaving mastic spills all over my brick coping, which I now have to pay to get cleaned. He also said he cleaned our filters and the new company came in and showed us there wasn't any DE. We also had to shock our pool due to all the algae during his short stint. When we fired him and paid him only half of what he wanted, he threatened us, saying we messed with the wrong MUTHER F$!^ER. Since then our pool has been vandalized and we know he did it!!!!!! I wish i could give him zero stars!! STAY AWAY FROM THIS GUY!!!!!!!