I interviewed five plumbing companies, including Wyatt & Son's Plumbing. When you choose a company…read moreto work for you, it should be no different than candidates interviewing for jobs. I treat each company that comes out with respect; we discuss the various aspects of the job and how the job will be performed. Ultimately, we end up in salary (project cost) discussions. COMMUNICATION Wyatt and Son's was incredibly impressive. I used the Yelp projects system, and communication was seamless. JOB REQUIREMENTS 1. Replace a Bradford 50g water heater (leaking from the top) 2. Replace a Kenmore water softener that was 15 years old. 3. Fix a 40' run of 2.5" kitchen sink pipe detached from the ceiling due to the strap cables, held in by nails, used by the original installers. It wasn't draining anymore and was full of gunk. TECHNICAL INTERACTIONS I'm an incredibly technical person and engineer. I research everything from plumbing, electrical, carpet, etc. I like to know how things are installed and how they work for the simple fact of educating myself to get the best use out of everything. Barry and his son answered every question, and I never felt disrespected. While Barry has an opinion on specific equipment, which people should have, he walked me through the "whys" of arriving at his conclusion. Barry's approach demonstrated his openness to educating others and learning himself. I appreciated our time. PRICE Wyatt & Son's Plumbing price is incredibly competitive. There are a couple of things I look at: 1. How much am I paying for parts? 2. How much am I paying for labor? Parts are a commodity. You can find every price for every item online. I'm not a fan of companies who mark up their prices. I have to pay sales tax on parts, and every dollar added is more money out of my pocket on taxes. FINAL DECISION The decision came down to Wyatt and Son's Plumbing and another company. Nothing is worse than telling a fantastic candidate/company they won't receive the job. I had no joy in sending the message to Barry, and still, as of writing this review, I'd have Barry out in a heartbeat to quote the next job; there will always be another. TO THE READER Wyatt & Son's Plumbing must be a part of your quoting process. Their professionalism is top-notch, their interactions and knowledge are excellent, and their pricing is incredibly competitive, way cheaper than the large companies. TO BARRY Thank you again for coming to the house and participating in the process. The final decision was incredibly difficult. I hope this review becomes a cornerstone of continuing to send business your way. Wyatt & Son's Plumbing should be a part of everyone's selection process. I'll be passing referrals your way as they come along.

We have a 120 gal. water heater that we have rented from I&M and now AWHR since 1990. It started…read moreblowing air so we called AWHR and they tried to get several plumbers to come out and fix it but all their "first choice" plumbers were tied up so they finally called Wyatt & Sons, we have never heard of them but after they left our house I came to the conclusion that AWHR should have made Wyatt & Sons their first choice. Barry found the problem right away and explained that at least one of the elements was burnt out and he was not sure he could get another one. He drove several miles into Marion and went to several stores and found 2 new elements and was back to our house in about an hour and had everything repaired and working in a half hour. This young man did a great job and went beyond my expectations and I now have a new plumber to take care of any plumbing needs that I cannot do myself. Don Hill

This company is awful. They came out to replace pipes at my home and DESTROYED my septic tank. They…read moreloaded up the equipment requested $600 for 3 hours of labor, and are refusing to do anything to fix it. I even have PROOF that it was their fault. DO NOT WAST YOUR TIME AND MONEY!

From the owner: Well pumps, Pressure Tanks, Sewer and drain line repair or replacement, City water lines, Trenching…read moreand Mini-excavating Services

After going through two of the "we will clear your line or it's free companies", we finally turned…read moreto Lew's and were thrilled with the prompt service and outstanding knowledge. They were here within two and a half hours of my call and resolved our main line clog problem that have been going on for a week within 1.5 hours. They water jetted out our line at a cost of $150 and used a camera at a cost of $50. And then of course the hourly labor. I would highly recommend them; I would recommend any company where the owner's name is over the door, they care so much more than the plumbing heating paramedics and the Roto rooters and the service plus companies, which seem to hire 20 year old guys that really have no idea what they're doing. Our technician suggested we put root X down our main drain once a year to keep the roots from coming back -what a brilliant idea! the other companies wanted me to spend $3,500 to dig into the ground to see what the problem could be. I had an uneasy feeling in my stomach and reached out to a friend that referred this company. Yes, they do charge money for their service, but from my experience with the two other companies I used (see my Yelp reviews on them) the companies that advertise to be free are going to do their best to get their money by scamming you.

My water heater went out, cold showers are not fun. Called Lews, they were here the next day and…read morethey were wonderful! Corey , their tech, was exceptional ! Made sure my bill matched the quote , great customer service. I am having them back in two days to fix a shower. Highly recommend.

Routine inspection of my furnace found a capacitor that was starting to show signs of going out of…read morespec. Was told the part was under warranty, but the part would be $280 to install. The technician had the part already in his hand, and it is a plug and play part, which may at most cost $5. This is horrible business practice, and I will no longer be doing business with Plumbing Heating Paramedics. This company promotes pulling a fast one on their customers, as Wayne the tech mentioned to me he knows the part is very inexpensive, yet still chooses to work for this company, and then was attempting to force his religeon on me by saying I would be finding Jesus some day. BEWARE of this company who trains their employees to follow this poor business practice.

Because I had purchased a furnace from Plumbing and Heating Paramedics and received excellent…read moreservice and a fair price, they were first on my list when I found an outdoor water faucet frozen after the winter's cold weather. A technician came out and inspected it. He said he needed to turn water off to the whole house but probably would run into a problem with the shut off valve, and recommended that be replaced also. The total bill was going to be almost $1000. I wanted to think about it so paid him $85 for a service call and told him I would get back to him in a few days. In the meantime I spoke with a friend who has some plumbing knowledge and he told me how to make the repair. I didn't need to shut off the water at all. It cost me less than $6 and took about 5 minutes. I definitely feel I this technician was trying to swindle me. I called the owner and asked to speak with him to give him a chance to rectify the situation, but after leaving a message because he wasn't available never got a return call. I would avoid these people because now I sincerely questioned their honesty and/or competency.

I am having flooring put downstairs and I was not completely sure how to disconnect the water from…read morerefrigerator. I called Prime Plumbing and Drains to place an order for them to come out and do it for me, but I decided not to use their services. Despite not using their services, they had a plumber call me back and walk me through the process at NO COST. We are all experiencing tightness in our budget currently; and it is nice to know that there is a company where service and the relationship are more important than making money. I would highly recommend Prime Plumbing & Drains. They are friendly, professional, honest, and service oriented. I have used them for several plumbing jobs.

From the owner: Prime Plumbing & Drains, LLC, a locally owned & family-operated business, delivers expert plumbing…read more& drain solutions in Noblesville, IN, & surrounding areas. Our licensed & insured team, backed by over 45 years of combined experience, provides trusted services including water heater, well pump, & industrial water filtration system installations, as well as sewer camera inspections, jetting, & gas appliance setups. We excel in repairing fixtures, maintaining sewer & drainage systems, installing new piping for commercial buildings, & conducting thorough plumbing inspections. Available for quick repairs, we prioritize professionalism, reliability, & customer satisfaction, ensuring your plumbing needs are met with care & expertise.

I never thought I'd write a review for a Heating & Cooling company, but the level of quality…read morecustomer service I've had with Summers has surpassed my expectations. Shoutout to Justin, who not only sold me a new furnace last year, but was extremely helpful last night when I had a power outage and needed assistance with troubleshooting a reset on my furnace. Big thank you to the entire Summers team.

Needed a repair on furnace, this company installed it so I called them. They were out in a timely…read morefashion and did the repair. To save some money I bought the maintenance plan. The ac check was later than I had hoped but the heating check was done just bf the cold weather so perfect timing. I just had the plumbing check, it included a water heater flush, which I something I never do. I'm glad I got the agreement, money well spent. All the people at the house have been very professional.

Jeff did a great job installing my handrails. Reasonably priced and did extra!…read more He responded quickly and came the very next day.

Despite being initially responsive to our request for service on our dryer, booking an appointment…read moreand me confirming it the day of, they were no call/no show for the service. Disappointing.