Called Rick and asked him for quote and time availability for tuning piano (average price for local…read morearea $210) and he told me he would give me times late night after he was finished playing. It's been a week- no call or text back with availability. Guess he doesn't need the work?

Great communication and flexible with last-minute timing change. Did an extremely thorough job of…read morebreaking down and tuning or piano. We really got our moneys worth.

Minutes after I posted my bad review about this company. They reached out to me to address and fix…read morethe problem at their expense. I regret posting my bad review without giving them time to make things right. Sometimes we post quickly out of frustration and anger. However, I am a very satisfied customer and will continue to use this company for my future piano moves. And, I apologize for my actions and hope consumer faith can be restored with Action Piano Services. They take care of their customers. Dec 22, 2020.

Ron Owensby provides the type of craftsman-oriented piano service that would typically only be…read morefound in more sophisticated markets like New York City. They do not tune. They do everything beyond tuning: voicing, damper felt replacement, tuning pin re-sizing. REGULATION (their main service)... We are beyond blown away by what Action Piano Services did with our 1917 Schiedmayer grand, a piano we were fortunate to acquire from elsewhere -- a fine instrument visually and structurally, but in need of the kind of TLC that only someone with decades of experience could provide. I am not sure if anyone else in the Houston area does this kind of work.

Out of business…read more HOUSTON - Longtime Houston company, Forshey Piano has closed its doors amid financial struggles; but not all of the pianos inside the business belong to the company. One Houston woman called consumer expert Amy Davis because she couldn't reach anyone at Forshey to find out if it sold the piano she had on consignment there. "It was an upright, black, ebony... beautiful," said Bobra McAdams, as she described the piano she left with Forshey in October. She decided to sell it when she moved into a smaller apartment community for seniors last year. The consignment contract she signed with Forshey states Forshey would pay McAdams $1800 without delay as soon as the sale was completed. McAdams got concerned earlier this year when she noticed Forshey Piano was closed. Even though a sign out front advertises the building for sale, there are still a handful of pianos inside. We counted six that we could see from the front windows, but there could be more in the back. "I don't know where the piano is," said McAdams. A League City man in a similar situation filed a complaint with the Houston Better Business Bureau; and a Houston attorney told us Forshey owes her $30,000 from the sale of her 7-foot concert grand piano. But owner Fred Forshey isn't returning phone calls. "I've called several times," McAdams said. "I've had an answering service to say that they'll get back with me... and that's been a month." When no one returned our calls or emails, Davis stopped by Forshey's League City home. No one came to the door, so she left a note asking for answers and McAdams money or her piano returned. Within 24 hours, Forshey delivered an $1800 check to McAdams. It's money she feels fortunate to have recovered. "There are other members sitting in the same place as I am looking for their pianos," she explained. If Forshey owes you money or has your piano, you may have to send a demand letter to the owner letting him know you plan to sue if he does not return your property or your money. Those seem to be the only communications that elicit a response. One woman who had her concert grand piano on consignment there received a promissory note for $30,000. She says Forshey told her he can pay up when that building sells. Copyright 2017 by KPRC Click2Houston - All rights reserved.

I have a piano with them on consignment but they are closed. I request a contact…read more Dick gregg

You know how there's that saying: "never trust a skinny chef"? Essentially it means "don't trust…read moresomeone that doesn't consume/take part in what they create"--well after watching a few youtube videos of Evan (the owner of Roberts Pianos) on the piano, I knew that 1) Evan mos def partakes in the joy of piano playing and 2) Roberts Pianos = the place to go to purchase our piano. NGL: buying a piano is/can be nerve wracking--but after visiting the shop and playing the pianos IRL, I was put completely at ease--I didn't feel like I was being sold anything. Evan was very kind and knowledgeable and answered my gazillon questions ever so patiently. I literally went in and bought our beautiful new-to-us piano (sidenote: her name is Kawai) on my lunch break and prob would've stayed longer discussing music theory had it not been for the whole needing-to-continue-to-stay-gainfully- employed thing lol. TLDR: BUY YOUR PIANO HERE

When the technician arrived at our home, he was courteous and professional. I own a 70 year old…read morepiano that had probably not been tuned in 25 years and he talked me through everything he was doing. I appreciated his expertise and would highly recommend Robert's pianos for future work on my piano.

I contacted Anthony to have my piano tuned during my teaching break. He called on the day of the…read moreappointment and rescheduled due to an emergency which I can understand but then today he was an hour and 15 minutes late so I called him and he said he couldn't get free because he was working on a piano. ??? I got the general impression that my business was not important to him. As a piano teacher, appointments are everything. When my students need pianos or piano work I don't think I will be sending them here.

Called Anthony (owner) to ask about a local piano purchase in California. He spent 45 minutes…read morediscussing Yamahas and Kawai pianos with me, and gave me plenty of buying tips specific to these brands. He never once tried to talk me out of making the purchase, not did he try to sell me his own piano, but actually told me the purchase I was planning to make was a good deal. I would feel very good about purchasing a piano from someone who demonstrates this kind of integrity and knowledge base. Thanks so much Anthony!

No call, no show. He was supposed to come on a Saturday and never came, did not return my phonecall…read moreor my text.

Great job tuning a piano that hadn't been tuned in quite a while. Excellent customer service.read more

On time; Hard worker; No nonsense; Knows his stuff and the piano sounds right after he has done his…read moremagic: Perfect!

Matthew is excellent and unassuming. He comes to your house, charges you a very low rate and let's…read moreyou know before he comes what it will be and sticks to it, unless there is something seriously wrong which he will show you. He is professional and my piano never sounded better! Highly recommend!

Stephen Rask, Piano Science, provides exceptional and highly technical service for my Baby Grand…read morePiano. He exceeds any Piano Technician - Tuner - I have ever had for this Piano. His knowledge and expertise is exceptional. I highly recommend Stephen Rask, Piano Science, to anyone wanting the best care and service for their piano.

From the owner: Many people struggle with a poorly maintained piano, and never experience everything it has to…read moreoffer. We optimize piano performance and sound, so the pianist can simply enjoy the piano. From high end concert instruments to the most humble spinet or upright, we go beyond simply tuning to bring out the richest tone, the smoothest and most uniform touch, and a beautiful exterior to match. Only a registered and qualified piano technician will be servicing your piano, and all of our work is guaranteed.

He did a great job tuning the Piano for a reasonable price. It sounds great!! It took a couple…read morehours and then it was done.

Donavan is professional in every way. From the moment I contacted him for his service he was…read morenothing but prompt and courteous. Donavan arrived for his job punctually and did not waste a second to get to work. Only using his ear, he turned my recently tuned but moved piano into a masterful instrument. The little tunes he played while tuning the piano completely captured my heart. I am so happy to have found him. I will definitely be seeing him on a regular basis. Thank you, Donavan!

This man did an excellent job on both my pianos. You can see that he has years of experience behind…read morehim and he puts it to work for him every day. He was prompt polite on time and thorough. I wish more technicians would operate with the level of skill expertise and dedication that this gentleman did while tune my piano. If you need of a piano tuner look no further.

wow. I've never encounter someone so rude on the phone in my life for no good reason…read more I wanted to have my parent's piano tuned and I call this company and tell them they live in this particular area, do you guys go there?... and his reply was insane: "I DON'T UNDERSTAND! WHY DON'T YOUR PARENTS CALL ME?? WHO'S GONNA PAY ME?? I NEED TO KNOW THE ADDRESS!" err I would imagine the next step after I talked would be to tell me potential appointment dates or ask for the actual address if he needed to plug it in google maps to agree to it. Obviously if he's going over there someone is going to pay him. I really didn't expect that tone at all. My bubbly self completely shut down and I respond: "Ok, the address is 221-" I was interrupted by the dude saying with a very annoyed voice: "Just have your parents call me, will you??" There's NO WAY I was going to give him my money.