Called Rick and asked him for quote and time availability for tuning piano (average price for local…read morearea $210) and he told me he would give me times late night after he was finished playing. It's been a week- no call or text back with availability. Guess he doesn't need the work?

Great communication and flexible with last-minute timing change. Did an extremely thorough job of…read morebreaking down and tuning or piano. We really got our moneys worth.

Minutes after I posted my bad review about this company. They reached out to me to address and fix…read morethe problem at their expense. I regret posting my bad review without giving them time to make things right. Sometimes we post quickly out of frustration and anger. However, I am a very satisfied customer and will continue to use this company for my future piano moves. And, I apologize for my actions and hope consumer faith can be restored with Action Piano Services. They take care of their customers. Dec 22, 2020.

Ron Owensby provides the type of craftsman-oriented piano service that would typically only be…read morefound in more sophisticated markets like New York City. They do not tune. They do everything beyond tuning: voicing, damper felt replacement, tuning pin re-sizing. REGULATION (their main service)... We are beyond blown away by what Action Piano Services did with our 1917 Schiedmayer grand, a piano we were fortunate to acquire from elsewhere -- a fine instrument visually and structurally, but in need of the kind of TLC that only someone with decades of experience could provide. I am not sure if anyone else in the Houston area does this kind of work.

Out of business…read more HOUSTON - Longtime Houston company, Forshey Piano has closed its doors amid financial struggles; but not all of the pianos inside the business belong to the company. One Houston woman called consumer expert Amy Davis because she couldn't reach anyone at Forshey to find out if it sold the piano she had on consignment there. "It was an upright, black, ebony... beautiful," said Bobra McAdams, as she described the piano she left with Forshey in October. She decided to sell it when she moved into a smaller apartment community for seniors last year. The consignment contract she signed with Forshey states Forshey would pay McAdams $1800 without delay as soon as the sale was completed. McAdams got concerned earlier this year when she noticed Forshey Piano was closed. Even though a sign out front advertises the building for sale, there are still a handful of pianos inside. We counted six that we could see from the front windows, but there could be more in the back. "I don't know where the piano is," said McAdams. A League City man in a similar situation filed a complaint with the Houston Better Business Bureau; and a Houston attorney told us Forshey owes her $30,000 from the sale of her 7-foot concert grand piano. But owner Fred Forshey isn't returning phone calls. "I've called several times," McAdams said. "I've had an answering service to say that they'll get back with me... and that's been a month." When no one returned our calls or emails, Davis stopped by Forshey's League City home. No one came to the door, so she left a note asking for answers and McAdams money or her piano returned. Within 24 hours, Forshey delivered an $1800 check to McAdams. It's money she feels fortunate to have recovered. "There are other members sitting in the same place as I am looking for their pianos," she explained. If Forshey owes you money or has your piano, you may have to send a demand letter to the owner letting him know you plan to sue if he does not return your property or your money. Those seem to be the only communications that elicit a response. One woman who had her concert grand piano on consignment there received a promissory note for $30,000. She says Forshey told her he can pay up when that building sells. Copyright 2017 by KPRC Click2Houston - All rights reserved.

I have a piano with them on consignment but they are closed. I request a contact…read more Dick gregg

On time; Hard worker; No nonsense; Knows his stuff and the piano sounds right after he has done his…read moremagic: Perfect!

Matthew is excellent and unassuming. He comes to your house, charges you a very low rate and let's…read moreyou know before he comes what it will be and sticks to it, unless there is something seriously wrong which he will show you. He is professional and my piano never sounded better! Highly recommend!

You know how there's that saying: "never trust a skinny chef"? Essentially it means "don't trust…read moresomeone that doesn't consume/take part in what they create"--well after watching a few youtube videos of Evan (the owner of Roberts Pianos) on the piano, I knew that 1) Evan mos def partakes in the joy of piano playing and 2) Roberts Pianos = the place to go to purchase our piano. NGL: buying a piano is/can be nerve wracking--but after visiting the shop and playing the pianos IRL, I was put completely at ease--I didn't feel like I was being sold anything. Evan was very kind and knowledgeable and answered my gazillon questions ever so patiently. I literally went in and bought our beautiful new-to-us piano (sidenote: her name is Kawai) on my lunch break and prob would've stayed longer discussing music theory had it not been for the whole needing-to-continue-to-stay-gainfully- employed thing lol. TLDR: BUY YOUR PIANO HERE

When the technician arrived at our home, he was courteous and professional. I own a 70 year old…read morepiano that had probably not been tuned in 25 years and he talked me through everything he was doing. I appreciated his expertise and would highly recommend Robert's pianos for future work on my piano.

No call, no show. He was supposed to come on a Saturday and never came, did not return my phonecall…read moreor my text.

Great job tuning a piano that hadn't been tuned in quite a while. Excellent customer service.read more

Stephen Rask, Piano Science, provides exceptional and highly technical service for my Baby Grand…read morePiano. He exceeds any Piano Technician - Tuner - I have ever had for this Piano. His knowledge and expertise is exceptional. I highly recommend Stephen Rask, Piano Science, to anyone wanting the best care and service for their piano.

From the owner: Many people struggle with a poorly maintained piano, and never experience everything it has to…read moreoffer. We optimize piano performance and sound, so the pianist can simply enjoy the piano. From high end concert instruments to the most humble spinet or upright, we go beyond simply tuning to bring out the richest tone, the smoothest and most uniform touch, and a beautiful exterior to match. Only a registered and qualified piano technician will be servicing your piano, and all of our work is guaranteed.

They are fast, reliable, and took great care of my handed down piano. They've moved us twice now…read moreand we've had positive experiences both times!

Professional. Courteous. Good communication…read more I had a piano moved from SW Louisiana to NW Houston today and these guys were great.

I contacted the company to tune my piano after we moved and they were very responsive via email. On…read morethe day of service, the tuner was on time and was detailed in tuning the piano. Now, it sounds better than it did when it was last tuned. He explained what he was doing and was very friendly when I asked questions. I will definitely use Golden Key moving forward.

I just moved recently and needed to get my piano tuned. It's been over a decade since it was in…read moreuse. I spent a couple of days looking for a piano tuner who seems to have a lot of experience and within my price range and location. I contacted him from his website and he emailed me back within a day. Compared to all the other I contacted, he was very quick. I believed that my piano was extremely bad and needed repairs so we made a two appointment days in case we needed the second day. He came in and quickly gave me a quote which was a lot lower then I expected from his website's price listing and we didn't need a second day. While he was working on the piano, he explained to me a couple of his instruments about what they are and used for. He also told me about worse case scenarios (string breaking) and what the aftermath would be. He was here for a few hours (2-3). He was very respectful and kind. My dog liked him too. :)