Called Rick and asked him for quote and time availability for tuning piano (average price for local…read morearea $210) and he told me he would give me times late night after he was finished playing. It's been a week- no call or text back with availability. Guess he doesn't need the work?

Great communication and flexible with last-minute timing change. Did an extremely thorough job of…read morebreaking down and tuning or piano. We really got our moneys worth.

The owner of this company (whose picture is shown on his website) is an absolute crook! He sent an…read moreemployee to my house to tune my piano and the guy broke the lid off! When I contacted the owner, he agreed to fix my piano right after the Christmas holiday, and then he took a part off my piano to go and match it for parts. Since then, I have not heard ONE WORD from the owner so I have decided to file a case against him in small claims court because he DID NOT FIX MY PIANO and HE STOLE A PART FROM IT and then DISAPPEARED WITHOUT A TRACE! His phone no longer works either! Stay away from this fly by night crook, but if you see him, tell him he's about to pay through the nose for my grandmother's antique piano to be repaired by a true professional! Believe me, the owner of Express Piano tuning is nothing but a shyster and a thief! You have been warned!

I was ripped off by Express Piano Tuning & Repair. I engaged Express to tune my older moderately…read morepriced piano. The piano tuner came out and was unable to complete the tuning. Charge $140. A second tuner came out a couple of months later and was also unable to complete the tuning. Charge $140 again. The following month the third attempt to tune the piano was successful. Charge $160 this time. $440 to tune my piano. The national average according to Google is $100-120. I figured there must have been a mistake, so I texted the company to ask. No mistake. They got me. I am just shocked. They ripped me off and got away with it. I should sue, but is it worth that much more anguish? It isn't, but I feel like I should at least warn others.

He did a great job tuning the Piano for a reasonable price. It sounds great!! It took a couple…read morehours and then it was done.

Donavan is professional in every way. From the moment I contacted him for his service he was…read morenothing but prompt and courteous. Donavan arrived for his job punctually and did not waste a second to get to work. Only using his ear, he turned my recently tuned but moved piano into a masterful instrument. The little tunes he played while tuning the piano completely captured my heart. I am so happy to have found him. I will definitely be seeing him on a regular basis. Thank you, Donavan!

After reviewing Jim's website and seeing a number of reliable, piano-using customers (schools,…read moreorchestras, churches, etc.) I reached out via email to see if he would be available to tune my parents' piano before I came for a visit. Jim's assistant Paige promptly reached out and coordinated a schedule to come tune the piano, making the whole process very smooth. Once Jim arrived for the tuning, it took maybe a little more than an hour. He was able to easily take apart and tune the ancient Wurlitzer that sounded like a run down old honky tonk piano and turn it into a terrific sounding instrument. Price was very reasonable for the result, and the entire process was very pleasant. Will use again as soon as the piano needs it.

I had a great experience with Jim. Easy to schedule, and I was very pleased that Jim took the time…read moreto explain to me how tunning works and the best way I could take care of my piano. I would highly recommend Jim!

Great place to buy a piano awesome sales folks, they have show model sales now and again that can…read moresave a buck.

Alex is a knowledgeable and helpful salesperson and the store offers great variety of both digital…read moreand acoustic pianos. I did have a problem with my purchase, and the store did their best to resolve. If you're in the market, I do recommend giving their showroom a look.

You know how there's that saying: "never trust a skinny chef"? Essentially it means "don't trust…read moresomeone that doesn't consume/take part in what they create"--well after watching a few youtube videos of Evan (the owner of Roberts Pianos) on the piano, I knew that 1) Evan mos def partakes in the joy of piano playing and 2) Roberts Pianos = the place to go to purchase our piano. NGL: buying a piano is/can be nerve wracking--but after visiting the shop and playing the pianos IRL, I was put completely at ease--I didn't feel like I was being sold anything. Evan was very kind and knowledgeable and answered my gazillon questions ever so patiently. I literally went in and bought our beautiful new-to-us piano (sidenote: her name is Kawai) on my lunch break and prob would've stayed longer discussing music theory had it not been for the whole needing-to-continue-to-stay-gainfully- employed thing lol. TLDR: BUY YOUR PIANO HERE

When the technician arrived at our home, he was courteous and professional. I own a 70 year old…read morepiano that had probably not been tuned in 25 years and he talked me through everything he was doing. I appreciated his expertise and would highly recommend Robert's pianos for future work on my piano.

I contacted the company to tune my piano after we moved and they were very responsive via email. On…read morethe day of service, the tuner was on time and was detailed in tuning the piano. Now, it sounds better than it did when it was last tuned. He explained what he was doing and was very friendly when I asked questions. I will definitely use Golden Key moving forward.

I just moved recently and needed to get my piano tuned. It's been over a decade since it was in…read moreuse. I spent a couple of days looking for a piano tuner who seems to have a lot of experience and within my price range and location. I contacted him from his website and he emailed me back within a day. Compared to all the other I contacted, he was very quick. I believed that my piano was extremely bad and needed repairs so we made a two appointment days in case we needed the second day. He came in and quickly gave me a quote which was a lot lower then I expected from his website's price listing and we didn't need a second day. While he was working on the piano, he explained to me a couple of his instruments about what they are and used for. He also told me about worse case scenarios (string breaking) and what the aftermath would be. He was here for a few hours (2-3). He was very respectful and kind. My dog liked him too. :)

Excellent staff, great pianos. We bought a nice upright and very pleased with the overall quality…read moreand service from Kawaii at this location

If you're looking for a piano, then come to Kawai Piano Gallery! They have tons of options from…read moreacoustic to hybrids to grand. Kawai pianos do NOT have plastic in them. They have carbon fiber which I learned from Natalia at Kawai. Natalia was so funny, honest, helpful, and informative. You can tell she's very passionate about Kawai pianos haha! Natalia truly is the queen of Kawai pianos! This was the best shopping experience I've ever had. Truly memorable especially thanks to Natalia! We ended up buying a K200 piano. Thank you Kawai Piano Gallery! Thank you Natalia for such a wonderful experience! :)

On time; Hard worker; No nonsense; Knows his stuff and the piano sounds right after he has done his…read moremagic: Perfect!

Matthew is excellent and unassuming. He comes to your house, charges you a very low rate and let's…read moreyou know before he comes what it will be and sticks to it, unless there is something seriously wrong which he will show you. He is professional and my piano never sounded better! Highly recommend!

You're never to old to learn a new hobby. I have zero musical skills but decided to learn my…read morefavorite piano melody, Claire De Lune. It's been 3 months and I can read notes and play with both hands. Keith is my teacher and he's extremely positive even when you know he wants to put plugs in his ears, lol. It's $40 each 30 min session. Follow a dream and check off playing the piano on your bucket. You will thank you!

I am in the market for a baby grand/grand piano. I visited Houston Piano Company (HPC) because a…read morefriend recommended this place. HPC was easy enough to find. It's tucked away a bit from the busy road, but you shouldn't have any problems. The parking lot was small. I visited on a Sunday afternoon so my car was the only car in the parking lot, but I was still thinking, "I better park in a way that I can easily backup or get out with my big SUV." The front door to the business was locked and you have to ring the doorbell. My first impression was, "it is wall-to-wall pianos. It was tight. There really was barely enough room to walk down the "aisle". Think of it as, if you're sitting at one of the pianos, people would have to jump over you like Super Marios Bros. style to get to the other side. They have more than one building and the other building wasn't as "tight". Our salesman, Larry, was quite knowledgeable. He asked us questions such as what we needed, price range, size, etc. He had us play on various pianos and explained to us the intricate details about each piano. Does Larry know pianos? Yes. Is Larry a salesman? Yes. We were in the market for a used piano, but they really didn't have used baby grands. Most of the used pianos were uprights. In the end, Larry helped us narrow our choices down to 3 pianos. Of course, the one that sounded the best was also the most expensive. In the end, we had to think about it. It is a big purchase and one that takes up a lot of physical space in your home so I urge everyone to sleep on this decision. What I appreciated about HPC is that they are knowledgeable about pianos. What I didn't appreciate was the fact they didn't tell me that the fancy piano I almost bought was not actually "German-made". It's made in China. Nothing wrong about Made in China, but if I'm spending this amount of money, I would like to know all the details. In the end, we decided to keep looking. Final verdict: I would not buy a piano from here.