The community is very nice, the problem I've had is with the leasing specialist. She don't answer…read moreemails, and communication has been poor. It feels like I'm talking to ChatGPT. When I call customer service, different specialists give me different information and requirements. They canceled my application, and I had to fill it out again. I've tried to contact a supervisor, but it's been impossible.

I really wish I could give them no stars. I want people to be aware of my experience. I rented from…read moreAmerican homes for rent for 7 years. My ex-husband never wanted to go into a mortgage and so we kept renting. After I divorced him, I waited a couple years to get my act together and decided to purchase a home. It just so happened that American homes for rent was looking at getting rid of the homes they owned in the development I was in. They didn't get along with the HOA. I had to beg borrow steel Chase. You name it just to get them to go under contract for the house. Once we were under contract we set a closing date. It was agreed upon by everyone and they decided 2 weeks before the closing to drop the bomb that they had all these HOA violations including having to paint the house, which I know for a fact because I verified with the HOA company they knew about prior to going under contract. Because of them we didn't close three times. On the fourth time we closed. They charged me rent after they screwed up the closing dates, they made me pay way more almost double what the rent actually should have been. And they scammed me on utilities too. I switched the utilities to my name before the second closing date and they charged me for 2 days of utilities that were already under my name. In addition to that, they were rude, inconsiderate, and unhelpful every step of the way. In addition, the closing company they used was inept, did not do their job properly, and caused a lot of stress and anxiety for me. While I lived here as a renter they were no better. They price gouge, they try to make you cover things that aren't in the lease. I had to fight for a lot of stuff over the 7 years. Years that wasn't my responsibility. Short story long, I do not recommend them for renting and I do not recommend that you go through the process of buying a home from them. Consider yourself warned. Not sure what the experience of someone who purchased one of their homes without living in it went, But based on my experience, I do not recommend even trying to buy a home from them let alone go into a lease with them.

Customer service, Kristie C ,was very quick to answer my questions today. Had the information I…read morerequested, was quick and to the point. She was also very personable and polite. Thank you Kristie!

We normally pay our rent in full on the 1st of every month. However this time the web site was…read moredown. So I went to the bank and got a check to deliver it in person 20 MI away. When I arrived the office was closed. The staff works remotely still. But the "Corporate Location" didn't know this. I was told to drop my check in the mail box. With all the mail piling up. On the 10th of March I received eviction notification. The rent was delivered! The company knew this. I had to reach out to fight for a late fee taken off. Still very unsure of who is in control of this company, how it operates and the lack or care of the renters. If you are a renter make sure you document and take Photos! Get names when you call the company. If you are a property owner reach out to the tenant to make sure Renters is doing all they can.

A HEED OF WARNING!!! DO NOT WASTE YOUR SANITY!…read more I'd give th is place a no stars if gave me the option. but I digress. THE MAINTANCE SUCKS A*&. The excuse is they have only two maintance people working to do the job. MAYBE HIRE MORE PEOPLE!!! Since day one, the carpet was never changed, things started to fall apart not even a year in, apparently now you can't even submit requests through their app or through the resident portal for whatever reason. The A/C is the only thing I can say that actually works and to answer your question about the washer and dryer. They don't have them in the units. Save your time and money and actually look elesewhere. I'm so sick of this place. Yes I am purposley blasting to the company on social media to see if they actually do something about this and yes BLUE ROC, I hope you are looking at this. !!UPDATE!! They said they would come to address the issue's with a letter they slapped on my and I assured my dog was not in the apartment that day. Yea they never came also. Trash here we only have one and if ya look at the picture it's always like this. OH AND ON TOP OF IT THEY ARE REFUSING TO RELASE MY RENTAL HISTORY???!!! With what policy and authority are you not allowed to release my rental history???!!! I genuinely am looking for a place in 2025 when my lease is due for renewal in which I will not! You are witholding information that is needed and have no obligation to retain this information. So now I have to do the leg work because YOU DON'T WANT TO PROVIDE THE INFORMATION!!! MAKE IT MAKE SENSE.

Whatever you do, don't rent anything from here. They are not responsive to their tenants with…read moremedical needs. Broken A/C - 105 degrees- they don't care....

I have worked with Chib for the last five years. She's not only an amazing professional, knows her…read moretrade better than anyone in the industry, but has a heart of gold. She always goes the extra mile. I was not in a good place with my health two years ago and she went overboard to help me place tenants in my house in South Tampa. She is the guru of Tampa Bay. I promise you she will never disappoint you. Her team follows her lead, they are also amazing people.

Words cannot express how happy I am that i met Chib 15 years ago after purchasing a property in the…read moreSoho district of Tampa. Every time a tenant has vacated, she has come through with a new one, sometimes a better one. She has vast contacts to get work done, contractors from A to Z. She is a wonderful person who not only works her trade but gives back to the community as well. You will not be dissappointed by this person.

I greatly appreciate their professionalism, knowledge of the market, commitment to prompt…read morecommunication and responses to emergencies. Having done this myself in 4 different states, their speed of communication and attention to detail is so refreshing! I wish I could duplicate them in other states!

I was helping my parents find a place in Tampa while still in Chicago. We had an impossible…read moretimeline and some difficult criteria. I contacted Roland about a property. From there on out he was responsive, courteous, and beyond helpful - the exact opposite of every other property manager I encountered during that search. He was a breath of fresh air and I highly recommend using his services.

It is hard to truly find a property manager that makes you feel that they are trustworthy and…read morehonest and really care. Well... Rich and his team truly go above and beyond for their homeowners, as well as tenants. They provide great service and can handle any challenge that may arise. You can trust them and that says A LOT. I will use them for all our properties.

Responsive, professional, on time, no pressure, and a high quality product!…read more I lead a local mid sized not for profit which means every cent counts AND we need our print materials to be of exceptional quality. I cannot speak highly enough of this team. They are local and most importantly for me, trustworthy people. Thank you, Allegra Tampa! - Dan C. Executive Director of a Tampa based foster care agency

Allegra was incredibly helpful and went above and beyond to get my order in for me to use the items…read moreat my event. They were incredible responsive and detail oriented, every step of the way!