I hired ProMaids about a year ago to do a deep clean in preparation for a big party. I was happy…read moreenough with their service to hire them on for general cleaning every other week. All of the housekeepers they send have done a good job. However, if you find one that you like best, you can let ProMaids know and they'll make sure that particular person cleans your home each time. I have well water that has stained my sinks and tubs orange over the years. I was never able to get it off myself. Well, my ProMaid housekeeper made a point (without me asking) to tackle the orange stains. After two visits she had it completely gone!!!! I never thought I'd see that day. And, with the regular upkeep it hasn't come back. I also like that I can make special requests and they're always happy to comply. They are usually very pleasant and in good spirits, which always makes my day brighter. I do give the cleaners a tip each week. It's not required, and they always seem surprised and happy about it, but that may also help get great service. I feel like they deserve it when they go the extra mile -- which they usually do. I also make sure to be very clear in my instructions. I have a large home and it would be unreasonable of me to expect every nook & cranny cleaned when I only have them here a few hours. So, before they get started, I always go over with them what I want done that week. And, it always gets done to my satisfaction. A cleaning service is a lot out of the budget, but these are professionals and they can get a lot more done in a shorter about of time than I could ever do myself. My home feels so good when they leave. So, it's worth the money to me. I just wish I could afford to have them come every week!!!

It probided very sf service. The refused to clean the master bedroom and master bathroom claimed…read morethey are too dirty

I booked this cleaning company over a week ago. I provided my zip code and my home information. I…read morebooked a house cleaning due to my daughters graduation party Saturday. It was scheduled for tomorrow at 9:30am. This woman has had my address for two days. She sent me a confirmation email today. I just got a call from her that she cannot clean my house as she does not come out this far. "I thought you were in Detroit." Obviously I am not when I gave you my address and city a week ago and I've been in constant contact with her confirming everything. Now I have to scramble to try to find someone to clean my house last minute. Thanks for nothing. "We enter the wrong address in our system".... really? Here's the screen shot of the RIGHT address.

I hired this company based on their 4 star rating. My regular company could not accommodate a…read moreSunday clean after an Vacation renter moved out. The woman answering the phone was lovely and said the charge would be 250.00 for a 2000 square foot house. The house was not very dirty at all. One girl showed up and worked for a while an hour later the second worker showed up. They must have left right after I did because I had to totally clean the house after they left. They didn't move items, they wiped around them. The floors had spots of dirt and the sink didn't look like like the touched it. Be careful about hiring this company they were not what they claimed to be.

Highest Expectations cannot even provide the lowest expectations. Rachel viewed two houses to…read moreclean for myself and a family member. Never heard from her again. If the job was more than she could take on, she could have simply said so, not ghost us. We're happy she showed her true professionalism, and lack of prior to hiring her.

Ben and Rachel are absolutely amazing and I'm not exaggerating when I say I wish I could give them…read more10 stars!!! They were very responsive, professional, and able to get into our rental for a move in cleaning within 48 hours of initial inquiry. No detail went untouched, and despite some unexpected crust and grime, they were kind, understanding, and followed through completely until every room was done top to bottom. We will definitely be using their service regularly from here on out and would recommend Highest Expectations to anyone with a cleaning job - big or small. Thank you Ben and Rachel for a friendly welcome to the city and doing such a fantastic job!

There are very professional and efficient! Our carpets are…read moresqueaky cleaned and all orders are gone. Great job

I always love when Susan comes to our house to get our carpets back in shape. Our house smells and…read morelooks so good! No more pet smells to worry about and she's friendly and works quick. Thanks for another great cleaning!

Poor attitude towards specific requests once arrived. Quoted $180 but once arrived stated my great…read moreroom was not a living room and my bill came to $200. This was a maintenance clean - I cannot recommend.

I was referred by a co worker I've got to say he was spot on the carpets came out great at a very…read morefair price.

I had three chairs stained because of an ink pen in the cleaner's pocket. We settled on two free…read morecleans. For the first free clean, the cleaner was unable to get into my garage which was totally the fault of mine. I was told there was a 50% charge each time equaling forfeiting one clean. I wasn't happy with that but understood it. I then saw that I was charged $158 in addition to the two 50% charges equaling losing one free clean. I cancelled my debit card, disputed the charge with my bank, and changed my garage code. I do not want someone in my home who operates so unprofessionally. Proceed with caution.

We are new to the area, and started using 2 Moms & A Mop in March. They come every two weeks, and…read morewe are more than happy with their service. I've had several different wonderful women clean my house, and every single one has done a fantastic job. They listen, ask questions, and then get to work. And they are always on time, something that I know can be a struggle when you are going from one house to another. I cannot recommend them highly enough.

They were out next day to help me get my horrible carpets back into shape for end of summer…read morecleaning. Beyond professional and courteous. Refused to rip me off and gave my carpets an outstanding cleaning. Forget the big name companies and trust the little guys!

Beware! Patrick didn't even remove the children's "washable paint" stains on the carpet, let alone…read moreall the other stains I could of done a better job myself renting a Lowes carpet cleaner for a cheaper price than I paid. I only chose this local carpet cleaner based on the positive reviews on Yelp. They don't even check their voicemail to follow up with customers.

Highly recommend this company!!…read more The owner communicated extremely well and went over everything with me before arriving and once he got to my home. Used products that cleaned great and didn't leave my home over powered with a perfume sent. Just fresh and cleaned!! Was on time and very respectful of my home. Went through each room with me to make sure I was satisfied before leaving. I have hired company for regular cleaning. I HIGHLY RECOMMEND!! Five Plus Stars 5+++

Quick response for estimate. Great price for work. Polite, respectful and timely. My carpets look…read moreamazing. Overall excellent rating!